Dispatch Co-ordinatorinSt HelensinSt HelensPUBLISHED TUE 11 MAR 2025
Opportunity to work within a prestigious NHS Trust known for providing high-quality patient care.
The role allows for skill development in time management and organisational abilities in a dynamic environment.
Involvement in critical pre-operative processes, ensuring that patients receive timely and accurate information.
Ability to work autonomously and take initiative, which enhances personal accountability and job satisfaction.
Access to training for internal IT systems, supporting professional growth and adaptability in technology.
Experience in a busy department which can enhance resilience and improve prioritisation skills under pressure.
Part of a dedicated team that values patient care, contributing to a supportive work culture and community impact.
Join Our Caring Community as a Dispatch Coordinator!
At Mersey and West Lancashire Teaching Hospitals NHS Trust, we’re on the lookout for a proactive and dedicated Dispatch Coordinator to enhance our Surgical Care Group. Based in St Helens, this rewarding role will see you ensuring the timely quality-checking and dispatch of essential pre-operative assessments and correspondence across various departments, including GP and Colorectal services. Your organisational prowess and attention to detail will shine as you manage incoming post and support clerical duties within a vibrant team.
If you thrive in a dynamic environment and bring excellent time management skills, we want to hear from you! This role is perfect for those who can prioritise and adapt in a fast-paced setting while utilising your skills in Microsoft Office and a range of IT systems. Join us in making a real difference in patient care! Discover a workplace that values compassion and excellence, and embark on a fulfilling career path with us. Apply now to be part of our dedicated team!
At Mersey and West Lancashire Teaching Hospitals NHS Trust, we’re on the lookout for a proactive and dedicated Dispatch Coordinator to enhance our Surgical Care Group. Based in St Helens, this rewarding role will see you ensuring the timely quality-checking and dispatch of essential pre-operative assessments and correspondence across various departments, including GP and Colorectal services. Your organisational prowess and attention to detail will shine as you manage incoming post and support clerical duties within a vibrant team.
If you thrive in a dynamic environment and bring excellent time management skills, we want to hear from you! This role is perfect for those who can prioritise and adapt in a fast-paced setting while utilising your skills in Microsoft Office and a range of IT systems. Join us in making a real difference in patient care! Discover a workplace that values compassion and excellence, and embark on a fulfilling career path with us. Apply now to be part of our dedicated team!
Opportunity to work within a prestigious NHS Trust known for providing high-quality patient care.
The role allows for skill development in time management and organisational abilities in a dynamic environment.
Involvement in critical pre-operative processes, ensuring that patients receive timely and accurate information.
Ability to work autonomously and take initiative, which enhances personal accountability and job satisfaction.
Access to training for internal IT systems, supporting professional growth and adaptability in technology.
Experience in a busy department which can enhance resilience and improve prioritisation skills under pressure.
Part of a dedicated team that values patient care, contributing to a supportive work culture and community impact.
Job Summary
The Surgical Care Group is looking for an enthusiastic and self-motivated dispatch co-ordinator to provide an efficient service ensuring that all Pre-operative assessment, GP and Joint, Colorectal and Gynaecology school letters are quality checked and sent out in a timely manner. Accurate recording of incoming post. To carry out clerical duties within the Department, call centre cover as needed and completion of telephone reminder service in accordance with the relevant St. Helens & Knowsley Teaching Hospitals NHS Trust's Policies and Procedures.
This demanding role will require excellent time management and organisational skills. The successful candidate must be able to prioritise their own workload and will require a flexible approach to their duties.
The post holder should be proficient in the use of Microsoft Office packages. Ability to use a range of computer systems to collate information and escalate potential problem areas. Training will be given where necessary for internal IT systems.
There is a need to be able to work to tight deadlines and withstand the pressure of a busy department and it is essential that you are able to work on your own initiative.
For Informal Visits Or Further Discussion, Please Contact
Sarah Cooke - Admissions Team Leader
Main duties of the job
The Surgical Care Group is looking for an enthusiastic and self-motivated dispatch co-ordinator to provide an efficient service ensuring that all Pre-operative assessment, GP and Joint, Colorectal and Gynaecology school letters are quality checked and sent out in a timely manner. Accurate recording of incoming post. To carry out clerical duties within the Department, call centre cover as needed and completion of telephone reminder service in accordance with the relevant St. Helens & Knowsley Teaching Hospitals NHS Trust's Policies and Procedures.
This demanding role will require excellent time management and organisational skills. The successful candidate must be able to prioritise their own workload and will require a flexible approach to their duties.
The post holder should be proficient in the use of Microsoft Office packages. Ability to use a range of computer systems to collate information and escalate potential problem areas. Training will be given where necessary for internal IT systems.
There is a need to be able to work to tight deadlines and withstand the pressure of a busy department and it is essential that you are able to work on your own initiative.
About Us
Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 9000 dedicated and skilled staff across 21 sites.
We strongly believe that the communities we serve should all have access to Five Star Patient Care.
Our Services
Acute Care
Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites.
Primary Care
Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital.
Community Services
Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation, freeing up space for more unwell patients. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre.
Specialist Regional Services
We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales.
Achievements
04 March 2025
Pay scheme
Agenda for change
Band
Band 2
Salary
£23,615 a year per annum, pro rata
Contract
Permanent
Working pattern
Part-time
Reference number
409-6745066
Job locations
St Helens Hospital
St Helens
WA9 3DA
Job Description
Job responsibilities
The Surgical Care Group is looking for an enthusiastic and self-motivated dispatch co-ordinator to provide an efficient service ensuring that all Pre-operative assessment, GP and Joint, Colorectal and Gynaecology school letters are quality checked and sent out in a timely manner. Accurate recording of incoming post. To carry out clerical duties within the Department, call centre cover as needed and completion of telephone reminder service in accordance with the relevant St. Helens & Knowsley Teaching Hospitals NHS Trusts Policies and Procedures.
This demanding role will require excellent time management and organisational skills. The successful candidate must be able to prioritise their own workload and will require a flexible approach to their duties.
The post holder should be proficient in the use of Microsoft Office packages. Ability to use a range of computer systems to collate information and escalate potential problem areas. Training will be given where necessary for internal IT systems.
There is a need to be able to work to tight deadlines and withstand the pressure of a busy department and it is essential that you are able to work on your own initiative.
Closing Date - 11th March 2025
Responsibilities
Job description Job responsibilities
The Surgical Care Group is looking for an enthusiastic and self-motivated dispatch co-ordinator to provide an efficient service ensuring that all Pre-operative assessment, GP and Joint, Colorectal and Gynaecology school letters are quality checked and sent out in a timely manner. Accurate recording of incoming post. To carry out clerical duties within the Department, call centre cover as needed and completion of telephone reminder service in accordance with the relevant St. Helen
The Surgical Care Group is looking for an enthusiastic and self-motivated dispatch co-ordinator to provide an efficient service ensuring that all Pre-operative assessment, GP and Joint, Colorectal and Gynaecology school letters are quality checked and sent out in a timely manner. Accurate recording of incoming post. To carry out clerical duties within the Department, call centre cover as needed and completion of telephone reminder service in accordance with the relevant St. Helens & Knowsley Teaching Hospitals NHS Trust's Policies and Procedures.
This demanding role will require excellent time management and organisational skills. The successful candidate must be able to prioritise their own workload and will require a flexible approach to their duties.
The post holder should be proficient in the use of Microsoft Office packages. Ability to use a range of computer systems to collate information and escalate potential problem areas. Training will be given where necessary for internal IT systems.
There is a need to be able to work to tight deadlines and withstand the pressure of a busy department and it is essential that you are able to work on your own initiative.
For Informal Visits Or Further Discussion, Please Contact
Sarah Cooke - Admissions Team Leader
Main duties of the job
The Surgical Care Group is looking for an enthusiastic and self-motivated dispatch co-ordinator to provide an efficient service ensuring that all Pre-operative assessment, GP and Joint, Colorectal and Gynaecology school letters are quality checked and sent out in a timely manner. Accurate recording of incoming post. To carry out clerical duties within the Department, call centre cover as needed and completion of telephone reminder service in accordance with the relevant St. Helens & Knowsley Teaching Hospitals NHS Trust's Policies and Procedures.
This demanding role will require excellent time management and organisational skills. The successful candidate must be able to prioritise their own workload and will require a flexible approach to their duties.
The post holder should be proficient in the use of Microsoft Office packages. Ability to use a range of computer systems to collate information and escalate potential problem areas. Training will be given where necessary for internal IT systems.
There is a need to be able to work to tight deadlines and withstand the pressure of a busy department and it is essential that you are able to work on your own initiative.
About Us
Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 9000 dedicated and skilled staff across 21 sites.
We strongly believe that the communities we serve should all have access to Five Star Patient Care.
Our Services
Acute Care
Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites.
Primary Care
Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital.
Community Services
Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation, freeing up space for more unwell patients. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre.
Specialist Regional Services
We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales.
Achievements
- Rated Outstanding by CQC Inspection August 2
- Top 100 places to work in the NHS (NHS Employers & Health Service Journal)
- National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme
04 March 2025
Pay scheme
Agenda for change
Band
Band 2
Salary
£23,615 a year per annum, pro rata
Contract
Permanent
Working pattern
Part-time
Reference number
409-6745066
Job locations
St Helens Hospital
St Helens
WA9 3DA
Job Description
Job responsibilities
The Surgical Care Group is looking for an enthusiastic and self-motivated dispatch co-ordinator to provide an efficient service ensuring that all Pre-operative assessment, GP and Joint, Colorectal and Gynaecology school letters are quality checked and sent out in a timely manner. Accurate recording of incoming post. To carry out clerical duties within the Department, call centre cover as needed and completion of telephone reminder service in accordance with the relevant St. Helens & Knowsley Teaching Hospitals NHS Trusts Policies and Procedures.
This demanding role will require excellent time management and organisational skills. The successful candidate must be able to prioritise their own workload and will require a flexible approach to their duties.
The post holder should be proficient in the use of Microsoft Office packages. Ability to use a range of computer systems to collate information and escalate potential problem areas. Training will be given where necessary for internal IT systems.
There is a need to be able to work to tight deadlines and withstand the pressure of a busy department and it is essential that you are able to work on your own initiative.
Closing Date - 11th March 2025
Responsibilities
Job description Job responsibilities
The Surgical Care Group is looking for an enthusiastic and self-motivated dispatch co-ordinator to provide an efficient service ensuring that all Pre-operative assessment, GP and Joint, Colorectal and Gynaecology school letters are quality checked and sent out in a timely manner. Accurate recording of incoming post. To carry out clerical duties within the Department, call centre cover as needed and completion of telephone reminder service in accordance with the relevant St. Helen
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