Opportunity to work in a dynamic and iconic environment at one of the world's busiest airports.
Real accountability and ownership over tasks, allowing you to make a direct impact on passenger experiences.
Access to comprehensive training and development programs to enhance your skills and career growth.
Competitive salary and benefits package, including performance-based bonuses and generous annual leave.
Flexible hybrid working model, allowing for a mix of in-office and remote work.
Inclusive workplace culture that values diversity and promotes equal opportunities for all employees.
Engagement with a wide range of cultures and experiences, enriching both personal and professional life.
Are you ready to take your career to new heights? Join our Services team at Heathrow, where every day offers a chance to make journeys smoother for millions of passengers. We are looking for a dedicated Team Administrator to support our thriving Business Services Team. This role is perfect for someone who thrives in a dynamic environment, where no two days are the same, and where your organisational skills will shine. With the opportunity to prepare minutes, manage important documentation, and coordinate meetings, you’ll play a vital part in ensuring our operations run effortlessly.
At Heathrow, we believe in fostering a supportive and inclusive workplace, making it an ideal place for women, especially those with a caring background, to excel. You’ll receive comprehensive training and development, alongside a competitive salary and a host of benefits, including generous leave allowances and family-friendly policies. Plus, our hybrid working model allows for flexibility, so you can balance your professional ambitions with your personal commitments. If you’re ready to embrace an exciting role that allows you to make a real difference, then we want to hear from you! Join us at Heathrow, where your skills can truly soar.
At Heathrow, we believe in fostering a supportive and inclusive workplace, making it an ideal place for women, especially those with a caring background, to excel. You’ll receive comprehensive training and development, alongside a competitive salary and a host of benefits, including generous leave allowances and family-friendly policies. Plus, our hybrid working model allows for flexibility, so you can balance your professional ambitions with your personal commitments. If you’re ready to embrace an exciting role that allows you to make a real difference, then we want to hear from you! Join us at Heathrow, where your skills can truly soar.
Opportunity to work in a dynamic and iconic environment at one of the world's busiest airports.
Real accountability and ownership over tasks, allowing you to make a direct impact on passenger experiences.
Access to comprehensive training and development programs to enhance your skills and career growth.
Competitive salary and benefits package, including performance-based bonuses and generous annual leave.
Flexible hybrid working model, allowing for a mix of in-office and remote work.
Inclusive workplace culture that values diversity and promotes equal opportunities for all employees.
Engagement with a wide range of cultures and experiences, enriching both personal and professional life.
Introduction
At Heathrow our purpose is to make every journey better and the Services team play a crucial role in this. We’re the ones who keep things moving for the millions of passengers who travel with us every year.
Together, we create a seamless experience across the whole passenger journey, from Heathrow’s road and rail network, to our award-winning terminals and VIP offering. First and foremost, it’s about delivering excellent operational performance, every day. For those in Engagement and Solutions Delivery, it’s also looking for new ways to drive improvement and push the boundaries of the service Heathrow can deliver.
You’ll join a team that instinctively knows how to keep things flowing and what makes people tick. It’s about being friendly, focused and helpful – stepping in before you’re even asked. You’ll be working in a rewarding environment, with training and support so you can always be at your best and grow your skills. Most importantly, you’ll be given real accountability and a chance to take ownership. This is an opportunity to make your mark on the experiences of countless passengers.
Job Description
Sitting within our Business Services Team and supporting the Services Function Manager. This role is key in ensuring smooth day-to-day operations, providing administrative and operational support to enable the team to deliver excellent service. Candidates should be able to work under pressure, be organised and have good attention to detail.
This role is a permanent, full time Monday to Friday, 3 days a week in the office.
Your role will involve
There’s something so special about working at the world’s most iconic airport. Its sights. Its sounds. Its constant air of excitement. Heathrow is an amazing backdrop to a career filled with unique opportunities.
Every day, you’ll discover a world full of fresh possibilities and end the day buzzing with stories to tell, as you encounter people from all cultures, nationalities and experiences. A world full of pride for what we do and no end of exciting career prospects to explore.
It brings out the best in all of us. And inspires everyone to deliver on our ambitious plans. Together, we’re working to welcome millions more passengers while ensuring aviation can continue to be a force for good by leading global efforts in sustainability.
Join us on that journey and we'll help you achieve your ambitions too. Supporting you to learn, encouraging you to be yourself, backing you to achieve more than you might ever have imagined. Because there’s no place like Heathrow.
Our rewards
We offer competitive salaries and excellent benefits that will support you now and in the future. As well as performance-based annual bonuses and our longer-term Share in Success Bonus plans, we also offer generous annual leave allowances and market-leading pensions. With family friendly policies, access to private health insurance and a wide range of wellbeing tools, we’ll support you to be at your best inside and outside work. And of course, we’ll provide varied learning and development opportunities too. Here you’ll find everything you need for a fulfilling career journey that can take you in exciting directions.
Working Location
Our Hybrid working approach offers the opportunity for colleagues in some roles to work from home for an average of two days a week, providing the flexibility to work in an agile way whilst ensuring we deliver for the operational needs of Heathrow . Working arrangements vary from team to team and will be confirmed during the recruitment process. You’ll need to be based in the UK and within a commutable distance to Heathrow.
Sustainable Travel to work
Heathrow’s Sustainable Travel Guide sets out easy and sustainable travel options that everyone can access.
Equal Opportunities
As an equal opportunities employer, we encourage applications from all. We believe that diverse talent makes us stronger – not least because we welcome passengers from all corners of the globe, every single day. Heathrow is an accessible place to work. With five diversity networks, we champion inclusivity and celebrate individuality.
At Heathrow our purpose is to make every journey better and the Services team play a crucial role in this. We’re the ones who keep things moving for the millions of passengers who travel with us every year.
Together, we create a seamless experience across the whole passenger journey, from Heathrow’s road and rail network, to our award-winning terminals and VIP offering. First and foremost, it’s about delivering excellent operational performance, every day. For those in Engagement and Solutions Delivery, it’s also looking for new ways to drive improvement and push the boundaries of the service Heathrow can deliver.
You’ll join a team that instinctively knows how to keep things flowing and what makes people tick. It’s about being friendly, focused and helpful – stepping in before you’re even asked. You’ll be working in a rewarding environment, with training and support so you can always be at your best and grow your skills. Most importantly, you’ll be given real accountability and a chance to take ownership. This is an opportunity to make your mark on the experiences of countless passengers.
Job Description
Sitting within our Business Services Team and supporting the Services Function Manager. This role is key in ensuring smooth day-to-day operations, providing administrative and operational support to enable the team to deliver excellent service. Candidates should be able to work under pressure, be organised and have good attention to detail.
This role is a permanent, full time Monday to Friday, 3 days a week in the office.
Your role will involve
- Prepare and take minutes, tracking actions on behalf of senior managers, team members, steering committees, and governance groups.
- Monitor and report on various functional databases and other applications, including reporting formats.
- Support the team in preparing documentation such as PowerPoint presentations, Excel spreadsheets, organization charts using Microsoft/Visio/other applications.
- Organize meetings and events, preparing agendas, collating, and circulating documents in a timely manner.
- Track actions on behalf of senior managers, team members, steering committees, and governance groups.
- Proven ability on business software applications (Microsoft Word, presentation, and spreadsheet; internal applications; and other applications).
- Ability to prioritize a demanding workload and changing deliverables.
- High level of customer focus and service.
- Excellent organizational skills and a proven ability to work under pressure to meet tight deadlines.
- Responsive to organizational changes and ability to adapt accordingly.
There’s something so special about working at the world’s most iconic airport. Its sights. Its sounds. Its constant air of excitement. Heathrow is an amazing backdrop to a career filled with unique opportunities.
Every day, you’ll discover a world full of fresh possibilities and end the day buzzing with stories to tell, as you encounter people from all cultures, nationalities and experiences. A world full of pride for what we do and no end of exciting career prospects to explore.
It brings out the best in all of us. And inspires everyone to deliver on our ambitious plans. Together, we’re working to welcome millions more passengers while ensuring aviation can continue to be a force for good by leading global efforts in sustainability.
Join us on that journey and we'll help you achieve your ambitions too. Supporting you to learn, encouraging you to be yourself, backing you to achieve more than you might ever have imagined. Because there’s no place like Heathrow.
Our rewards
We offer competitive salaries and excellent benefits that will support you now and in the future. As well as performance-based annual bonuses and our longer-term Share in Success Bonus plans, we also offer generous annual leave allowances and market-leading pensions. With family friendly policies, access to private health insurance and a wide range of wellbeing tools, we’ll support you to be at your best inside and outside work. And of course, we’ll provide varied learning and development opportunities too. Here you’ll find everything you need for a fulfilling career journey that can take you in exciting directions.
Working Location
Our Hybrid working approach offers the opportunity for colleagues in some roles to work from home for an average of two days a week, providing the flexibility to work in an agile way whilst ensuring we deliver for the operational needs of Heathrow . Working arrangements vary from team to team and will be confirmed during the recruitment process. You’ll need to be based in the UK and within a commutable distance to Heathrow.
Sustainable Travel to work
Heathrow’s Sustainable Travel Guide sets out easy and sustainable travel options that everyone can access.
Equal Opportunities
As an equal opportunities employer, we encourage applications from all. We believe that diverse talent makes us stronger – not least because we welcome passengers from all corners of the globe, every single day. Heathrow is an accessible place to work. With five diversity networks, we champion inclusivity and celebrate individuality.
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Useful skills for a Team Administrator:
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To work as a Team Administrator in the UK, you will need a combination of technical, organizational, and interpersonal skills. Here are some key skills that are typically required for this role:
1. Organizational Skills: Ability to manage multiple tasks, prioritize work, and keep the team organized and on track.
2. Communication Skills: Strong verbal and written communication abilities to effectively interact with team members, clients, and stakeholders.
3. Administrative Skills: Proficiency in general administrative tasks such as scheduling, record-keeping, and document management.
4. IT Literacy: Familiarity with common office software (e.g., Microsoft Office Suite, Google Workspace) and may also include knowledge of project management tools (e.g., Trello, Asana).
5. Time Management: Ability to manage time efficiently and meet deadlines.
6. Attention to Detail: Ensuring accuracy in documents, reports, and other communications is crucial.
7. Interpersonal Skills: Ability to build relationships and work collaboratively with others, while also being able to handle conflicts and challenges diplomatically.
8. Problem-Solving Skills: Ability to identify issues and develop solutions quickly and efficiently.
9. Adaptability: Being flexible and open to change in a fast-paced environment, as teams may shift priorities frequently.
10. Customer Service Orientation: Providing support and assistance to team members and other departments as needed, maintaining a professional and positive attitude.
11. Basic Financial Skills: Understanding budgeting and financial tracking may be beneficial, depending on the role.
12. Confidentiality and Discretion: Handling sensitive information with care and professionalism is crucial.
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