Student Experience Co-Ordinator (Service Support) inGlasgow City inGlasgow City PUBLISHED
SUN 5 JAN 2025
University of Strathclyde rCgNaKee
Competitive salary range of £32,296 - £35,880, providing financial stability in a vibrant city.
Opportunity to work at a leading international technological university, enhancing personal career development and networking.
Chance to make a meaningful impact on student life by supporting their needs and improving their overall experience.
Involvement in shaping and refining administrative processes for a new team, offering a unique opportunity to influence the direction of student services.
Collaborative environment, working closely with a dedicated team and various stakeholders within the University, fostering teamwork and communication skills.
Role contributes to the broader mission of the University of Strathclyde to promote useful learning and societal impact, aligning with values-driven work.
The University of Strathclyde is seeking a Student Experience Co-Ordinator (Service Support) in Glasgow as part of its Student Experience Directorate. This full-time position offers a salary range of £32,296 to £35,880 and involves being the first point of contact for students and stakeholders through a helpdesk function. The Co-Ordinator will collaborate with various team members to develop efficient, student-focused systems and processes while providing specialized administrative support, particularly for the Disability and Wellbeing Service.
This role will oversee a team of Student Experience Officers who will manage inquiries via in-person interactions, phone calls, and emails, while assisting in establishing and refining administrative processes for the new team. This opportunity is aimed at individuals eager to contribute to a high-quality, adaptable service that addresses the evolving needs of students in line with the university's mission to create a positive impact on their lives and society.
This role will oversee a team of Student Experience Officers who will manage inquiries via in-person interactions, phone calls, and emails, while assisting in establishing and refining administrative processes for the new team. This opportunity is aimed at individuals eager to contribute to a high-quality, adaptable service that addresses the evolving needs of students in line with the university's mission to create a positive impact on their lives and society.
Salary range: £32,296 - £35,880
FTE: 1.0 (35 hours per week)
Term: Open
Closing date: 10 January 2025
The University of Strathclyde is a leading international technological university located in the heart of Glasgow. Inspired by our founding principle as "a place of useful learning," our mission is to make a positive impact on our students, society, and the world.
As part of this mission, the Student Experience Directorate is committed to enhancing all aspects of student life. The Directorate is establishing a new team to serve as the first point of contact for students and stakeholders across all Directorate services through a helpdesk function. This team will also provide specialised administrative support for other teams within the Student Experience Directorate, such as the Disability and Wellbeing Service.
Working closely with the Student Experience Support Manager, the Student Experience Helpdesk Manager, and the Student Experience Coordinator (Helpdesk), this position will help the Directorate to develop efficient, student-centred systems and processes that align with Strathclyde’s values as set out in Strathclyde 2.
The Student Experience Co-ordinator (Service Support) role will be supported by a team of Student Experience Officers, who will assist students and stakeholders by managing in-person, telephone, and email enquiries across all Student Experience Directorate services. In addition, the team will provide crucial administrative support to other teams within the Student Experience Directorate, including the Disability and Wellbeing Service.
The Student Experience Co-ordinator (Service Support) will play a central role in establishing and refining the administrative processes for this new team. This is a unique and exciting opportunity to shape and support a high-quality, adaptable team dedicated to meeting students' evolving needs.
Interviews are scheduled to take place week commencing 27 January 2025.
For informal enquiries, please contact Lee Harrison, Funding and Financial Support Manager at
Click here for full details
FTE: 1.0 (35 hours per week)
Term: Open
Closing date: 10 January 2025
The University of Strathclyde is a leading international technological university located in the heart of Glasgow. Inspired by our founding principle as "a place of useful learning," our mission is to make a positive impact on our students, society, and the world.
As part of this mission, the Student Experience Directorate is committed to enhancing all aspects of student life. The Directorate is establishing a new team to serve as the first point of contact for students and stakeholders across all Directorate services through a helpdesk function. This team will also provide specialised administrative support for other teams within the Student Experience Directorate, such as the Disability and Wellbeing Service.
Working closely with the Student Experience Support Manager, the Student Experience Helpdesk Manager, and the Student Experience Coordinator (Helpdesk), this position will help the Directorate to develop efficient, student-centred systems and processes that align with Strathclyde’s values as set out in Strathclyde 2.
The Student Experience Co-ordinator (Service Support) role will be supported by a team of Student Experience Officers, who will assist students and stakeholders by managing in-person, telephone, and email enquiries across all Student Experience Directorate services. In addition, the team will provide crucial administrative support to other teams within the Student Experience Directorate, including the Disability and Wellbeing Service.
The Student Experience Co-ordinator (Service Support) will play a central role in establishing and refining the administrative processes for this new team. This is a unique and exciting opportunity to shape and support a high-quality, adaptable team dedicated to meeting students' evolving needs.
Interviews are scheduled to take place week commencing 27 January 2025.
For informal enquiries, please contact Lee Harrison, Funding and Financial Support Manager at
Click here for full details
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inGlasgow City
55.86167144775391 -4.258334636688232 Glasgow City, Scotland, United Kingdom 
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