Opportunity to be part of a vibrant and collaborative multidisciplinary team within a leading healthcare institution.
Role contributes directly to positive patient experiences in the important field of maternity care.
Gaining valuable administrative and clerical experience in a reputable NHS setting with potential for career development.
Benefits including flexible working hours, which enhance work-life balance.
Involvement in managing patient queries, providing a meaningful sense of engagement and customer service satisfaction.
Access to staff recognition schemes and optional benefits such as Cycle to Work and onsite leisure facilities.
Commitment to equal opportunities, with support for flexible, part-time, or job-sharing arrangements.
The role of Clinic Clerk within the Maternity administration team at Imperial College Healthcare NHS Trust involves managing appointments and addressing patient inquiries for the maternity ultrasound department. The successful candidate will provide essential administrative support, collaborating with sonographers and administrative teams to deliver excellent customer service and maintain accurate patient information on trust systems. Key responsibilities include clerical tasks, reception duties, and contributing to positive patient experiences.
Candidates are expected to have a good educational background, ideally with GCSEs in English or Maths, and demonstrable customer service and clerical experience, preferably within a healthcare setting. Essential skills include basic computer literacy, strong interpersonal abilities, and organisational skills. The role offers a competitive salary and benefits, including career development and flexible working options, in a dynamic environment committed to equal opportunities and enhancing staff well-being.
Candidates are expected to have a good educational background, ideally with GCSEs in English or Maths, and demonstrable customer service and clerical experience, preferably within a healthcare setting. Essential skills include basic computer literacy, strong interpersonal abilities, and organisational skills. The role offers a competitive salary and benefits, including career development and flexible working options, in a dynamic environment committed to equal opportunities and enhancing staff well-being.
Opportunity to be part of a vibrant and collaborative multidisciplinary team within a leading healthcare institution.
Role contributes directly to positive patient experiences in the important field of maternity care.
Gaining valuable administrative and clerical experience in a reputable NHS setting with potential for career development.
Benefits including flexible working hours, which enhance work-life balance.
Involvement in managing patient queries, providing a meaningful sense of engagement and customer service satisfaction.
Access to staff recognition schemes and optional benefits such as Cycle to Work and onsite leisure facilities.
Commitment to equal opportunities, with support for flexible, part-time, or job-sharing arrangements.
Job Summary
An exciting new post has arisen within the Maternity administration team, as the Antenatal Clinic Clerk.
You will be responsible for managing the appointments and patient queries for the maternity ultrasound department, providing effective and efficient administrative support. You will be working closely with the sonographers and administrative teams and expected to be well organised. The post holder will be accountable to the Admin supervisor for the Queen Charlotte & Chelsea Site.
If you have previous patient appointment bookings and managing front line queries with a flexible "can-do" attitude to work and can see yourself as part of a busy multidisciplinary team, then we would like to hear from you
Main duties of the job
At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.
Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career.
Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.
We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview. .
Date posted
January 2025
Pay scheme
Agenda for change
Band
Band 2
Salary
£29,029 a year pa inclusive pro rota
Contract
Permanent
Working pattern
Part-time
Reference number
290-WCCS-1840
Job locations
Queen Charlottes Hospital
London
W2 1NY
Job Description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews please view the Job Description attachment with the job advert.
Responsibilities
Job description Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews please view the Job Description attachment with the job advert.
Person Specification
Education Essential
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2, skilled worker applicants, applyi
An exciting new post has arisen within the Maternity administration team, as the Antenatal Clinic Clerk.
You will be responsible for managing the appointments and patient queries for the maternity ultrasound department, providing effective and efficient administrative support. You will be working closely with the sonographers and administrative teams and expected to be well organised. The post holder will be accountable to the Admin supervisor for the Queen Charlotte & Chelsea Site.
If you have previous patient appointment bookings and managing front line queries with a flexible "can-do" attitude to work and can see yourself as part of a busy multidisciplinary team, then we would like to hear from you
Main duties of the job
- Effective delivery of clerical and reception duties for the clinic.
- Input and maintenance of accurate patient information on Trust information systems.
- Provision of excellent customer service to members of the public and staff who visit or contact the clinic.
- Contribution to positive patient experiences
At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.
Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career.
Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.
We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview. .
Date posted
January 2025
Pay scheme
Agenda for change
Band
Band 2
Salary
£29,029 a year pa inclusive pro rota
Contract
Permanent
Working pattern
Part-time
Reference number
290-WCCS-1840
Job locations
Queen Charlottes Hospital
London
W2 1NY
Job Description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews please view the Job Description attachment with the job advert.
Responsibilities
Job description Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews please view the Job Description attachment with the job advert.
Person Specification
Education Essential
- Good educational standard of at least GCSE in English or Maths, or equivalent
- Demonstrable customer service experience
- Ability to prioritise work to meet tight deadlines
- Previous clerical experience
- Previous experience in an NHS setting
- Experience with information databases
- Experience dealing with people in a healthcare or other stressful environments
- Basic computer literacy
- Good interpersonal skills including professional telephone etiquette
- Ability to use initiative
- Good organisational skills
- Microsoft Windows
- Microsoft Excel
- Microsoft Outlook
- Cerner experience
- Good educational standard of at least GCSE in English or Maths, or equivalent
- Demonstrable customer service experience
- Ability to prioritise work to meet tight deadlines
- Previous clerical experience
- Previous experience in an NHS setting
- Experience with information databases
- Experience dealing with people in a healthcare or other stressful environments
- Basic computer literacy
- Good interpersonal skills including professional telephone etiquette
- Ability to use initiative
- Good organisational skills
- Microsoft Windows
- Microsoft Excel
- Microsoft Outlook
- Cerner experience
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2, skilled worker applicants, applyi
More information related to this job opportunity, from jobsincare:
Here are 5 questions you could be
asked
if you apply for this job:
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1. Can you tell us a bit about yourself and why you are interested in this role?
2. What do you know about Imperial College Healthcare NHS Trust and our maternity services?
3. Can you describe your experience in managing patient appointment bookings? What systems or processes have you used?
4. What previous clerical or administrative roles have you held, and how do they relate to this position?
5. Have you worked in a healthcare environment before? If so, what was your role and what did you learn from that experience?
1. Can you tell us a bit about yourself and why you are interested in this role?
2. What do you know about Imperial College Healthcare NHS Trust and our maternity services?
3. Can you describe your experience in managing patient appointment bookings? What systems or processes have you used?
4. What previous clerical or administrative roles have you held, and how do they relate to this position?
5. Have you worked in a healthcare environment before? If so, what was your role and what did you learn from that experience?
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