Clinical Support Worker inKettering inKettering PUBLISHED
TUE 14 JAN 2025
Opportunity to work in a specialized field focused on diabetic and high-risk foot care, contributing to meaningful patient outcomes.
Gain hands-on experience assisting in minor surgeries and clinical procedures, enhancing practical skills in a supportive environment.
Be part of a multidisciplinary team, fostering collaboration and teamwork with healthcare professionals.
Flexible working hours and the possibility of part-time work, allowing for a better work-life balance.
Access to clinical supervision and ongoing training to support professional development and career growth.
Engagement with a diverse patient demographic, providing opportunities to develop strong interpersonal skills and cultural competency.
The Northamptonshire Healthcare NHS Foundation Trust is seeking a Band 3 Clinical Support Worker for its Diabetic and High Risk Foot Service team in Kettering. The role involves supporting clinicians in delivering patient care for high-risk diabetic foot cases and assisting with minor surgeries. Ideal candidates should have prior experience in clinical support, strong communication skills, a good general education, and basic IT proficiency, particularly with Microsoft Office. The position requires flexibility, as the post holder will travel between sites, assist with administrative duties, and serve as the first point of contact for patients.
This part-time, permanent position offers the opportunity to work within a busy clinic environment, where interpersonal skills and a calm demeanor are essential. The role also includes responsibilities such as preparing patients for treatment, managing clinical equipment, and maintaining infection control standards. Applicants must possess a full UK driving license and access to a vehicle. Training and clinical supervision will be provided, making this an ideal opportunity for individuals eager to grow in a healthcare setting.
This part-time, permanent position offers the opportunity to work within a busy clinic environment, where interpersonal skills and a calm demeanor are essential. The role also includes responsibilities such as preparing patients for treatment, managing clinical equipment, and maintaining infection control standards. Applicants must possess a full UK driving license and access to a vehicle. Training and clinical supervision will be provided, making this an ideal opportunity for individuals eager to grow in a healthcare setting.
Job Summary
An exciting opportunity has arisen for Band 3 clinical support worker to join our team.
We have a vacancy for a clinical assistant whose role will be to support the Diabetic and High Risk Foot Service team. The Diabetic and High Risk Foot service in Northamptonshire has a wide range of clinical specialist teams covering diabetes and tissue viability.
We would like to recruit a keen, enthusiastic member of staff with experience of clinical support. You must enjoy working with others and supporting clinicians treating a high risk diabetic foot caseload and assisting with minor surgery.
You will be part of a team that supports the delivery of Podiatry and plays an important role in the smooth running of clinics. The role encompasses delivering delegated patient care under the guidance of a podiatrist and assisting with nail surgery.
Ideally you will have a good general education and knowledge and experience of using Microsoft office suite including Excel. Administrative experience and System 1 clinical record experience would be advantageous.
The post holder will need to be able to travel between sites and attend staff meeting. Clinical supervision and training will be offered.
You will be able to act as the first point of contact for the general public and may provide holiday/sick leave cover for the receptionist as needed.
Please note applicants require a Full UK Driving License and access to own vehicle to be considered for this post.
Main duties of the job
You will be a team player with good communication and organisational skills who is interested in developing themselves and the service further.
To assist in diabetic wound care clinics as directed by the podiatrist e.g. call patients into clinic and prepare the patient for treatment, removing hosiery, taking down dressings.
When treatment is complete, apply dressing as delegated by the podiatrist.
Under the direction of the podiatrist make entries in the clinical record.
To assist the podiatrist in minor surgery procedures by making the room ready for use, recording drug information and providing the podiatrist sterile dressings as required.
The clinical assistant will be responsible for the management of clinical equipment and infection control processes.
To greet patients on arrival, check appointment times, and direct patients to appropriate waiting areas.
To support patient transport issues i.e. delayed pick ups and facilitate / expedite as needed.
Be the first point of contact for telephone enquires on behalf of the community podiatry team. Using own judgement to establish the validity and priority of the contact on services and directing messages on, as appropriate.
To chase non attenders of the highest risk and facilitate further appointments at an appropriate interval.
To carry out general administration duties such as photocopying and electronic communications when required by the clinical team to ensure smooth running of clinics and through put of patients.
About Us
This is a very busy clinic and accessed by a wide variety of people from all age groups. You will, therefore, need a range of skills which will include good interpersonal skills, the ability to produce clear and accurate documentation, good verbal and written communications and good organisational skills, as well as a calm, helpful attitude and a flexible approach to your workload.
NHFT is an integrated primary care and mental health Trust, providing physical, mental health and specialty services in both hospital settings and out in the community. Because we put the person at the centre of all we do, we focus on delivering care that is as easy to access as possible. This means many of our services can be provided at home, work or in schools.We also provide health services to various prisons and detention centres in Bedfordshire and Cambridgeshire.
Date posted
09 January 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
£24,to £25,674 a year pa pro rata
Contract
Permanent
Working pattern
Part-time
Reference number
270-TF5ACS-A
Job locations
Oakwood Centre, St Mary's Hospital
Kettering
NN15 7PW
Job Description
Job responsibilities
For further information on the advertised role, please refer to the job description located under the Supporting Documents heading. The full person specification can be accessed under the About You Section of the document.
Responsibilities
Job description Job responsibilities
For further information on the advertised role, please refer to the job description located under the Supporting Documents heading. The full person specification can be accessed under the About You Section of the document.
Person Specification
Behaviours and Values Essential
An exciting opportunity has arisen for Band 3 clinical support worker to join our team.
We have a vacancy for a clinical assistant whose role will be to support the Diabetic and High Risk Foot Service team. The Diabetic and High Risk Foot service in Northamptonshire has a wide range of clinical specialist teams covering diabetes and tissue viability.
We would like to recruit a keen, enthusiastic member of staff with experience of clinical support. You must enjoy working with others and supporting clinicians treating a high risk diabetic foot caseload and assisting with minor surgery.
You will be part of a team that supports the delivery of Podiatry and plays an important role in the smooth running of clinics. The role encompasses delivering delegated patient care under the guidance of a podiatrist and assisting with nail surgery.
Ideally you will have a good general education and knowledge and experience of using Microsoft office suite including Excel. Administrative experience and System 1 clinical record experience would be advantageous.
The post holder will need to be able to travel between sites and attend staff meeting. Clinical supervision and training will be offered.
You will be able to act as the first point of contact for the general public and may provide holiday/sick leave cover for the receptionist as needed.
Please note applicants require a Full UK Driving License and access to own vehicle to be considered for this post.
Main duties of the job
You will be a team player with good communication and organisational skills who is interested in developing themselves and the service further.
To assist in diabetic wound care clinics as directed by the podiatrist e.g. call patients into clinic and prepare the patient for treatment, removing hosiery, taking down dressings.
When treatment is complete, apply dressing as delegated by the podiatrist.
Under the direction of the podiatrist make entries in the clinical record.
To assist the podiatrist in minor surgery procedures by making the room ready for use, recording drug information and providing the podiatrist sterile dressings as required.
The clinical assistant will be responsible for the management of clinical equipment and infection control processes.
To greet patients on arrival, check appointment times, and direct patients to appropriate waiting areas.
To support patient transport issues i.e. delayed pick ups and facilitate / expedite as needed.
Be the first point of contact for telephone enquires on behalf of the community podiatry team. Using own judgement to establish the validity and priority of the contact on services and directing messages on, as appropriate.
To chase non attenders of the highest risk and facilitate further appointments at an appropriate interval.
To carry out general administration duties such as photocopying and electronic communications when required by the clinical team to ensure smooth running of clinics and through put of patients.
About Us
This is a very busy clinic and accessed by a wide variety of people from all age groups. You will, therefore, need a range of skills which will include good interpersonal skills, the ability to produce clear and accurate documentation, good verbal and written communications and good organisational skills, as well as a calm, helpful attitude and a flexible approach to your workload.
NHFT is an integrated primary care and mental health Trust, providing physical, mental health and specialty services in both hospital settings and out in the community. Because we put the person at the centre of all we do, we focus on delivering care that is as easy to access as possible. This means many of our services can be provided at home, work or in schools.We also provide health services to various prisons and detention centres in Bedfordshire and Cambridgeshire.
Date posted
09 January 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
£24,to £25,674 a year pa pro rata
Contract
Permanent
Working pattern
Part-time
Reference number
270-TF5ACS-A
Job locations
Oakwood Centre, St Mary's Hospital
Kettering
NN15 7PW
Job Description
Job responsibilities
For further information on the advertised role, please refer to the job description located under the Supporting Documents heading. The full person specification can be accessed under the About You Section of the document.
Responsibilities
Job description Job responsibilities
For further information on the advertised role, please refer to the job description located under the Supporting Documents heading. The full person specification can be accessed under the About You Section of the document.
Person Specification
Behaviours and Values Essential
- Ability to work as part of a team
- Ability to work flexibly and be responsive to change
- Ability to work in challenging and distracting environments
- Open and clear communication style both written and verbal
- Ability to communicate with colleagues across organisational boundaries
- Ability to support the management of wounds, being exposed to sharps, soiled dressings and bodily fluids
- Good standard of general education
- Ability to adapt communication style to a range of client and professional groups
- Basic IT skills
- NHS experience is a clinical patient facing role
- Vocational qualification in health & / or social care
- Good organisational skills
- Ability to produce clear and accurate documentation
- Resilient and able to work in challenging environments
- Ability to work independently
- Proactive attitude
- Ability to work as part of a team
- Ability to work flexibly and be responsive to change
- Ability to work in challenging and distracting environments
- Open and clear communication style both written and
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Useful skills for a Clinical Support Worker:
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To work as a Clinical Support Worker (CSW) in the UK, you typically need a combination of personal attributes, practical skills, and knowledge relevant to the role. Here’s a list of key skills and qualities that are often essential:
1. Communication Skills: Effective verbal and written communication is crucial when interacting with patients, families, and healthcare professionals.
2. Empathy and Compassion: Understanding and being sensitive to the needs and feelings of patients is vital in providing support and care.
3. Teamwork: Ability to work collaboratively with other healthcare staff, including nurses, doctors, and other support workers.
4. Attention to Detail: Being vigilant and accurate in tasks to ensure patient safety and proper care delivery.
5. Basic Clinical Skills: Familiarity with basic clinical procedures, such as taking vital signs, assisting with mobility, or basic patient hygiene.
6. Emotional Resilience: Being able to cope with the emotional demands of the job, especially in challenging or distressing situations.
7. Organizational Skills: Ability to prioritize tasks, manage time effectively, and keep organized records.
8. Adaptability: Flexibility to respond to varying patient needs and changing healthcare environments.
9. Basic IT Skills: Competence in using hospital systems, care management software, and other technology as necessary.
10. Health and Safety Awareness: Knowledge of basic health and safety protocols to ensure a safe working environment for both patients and staff.
11. Understanding of Patient Confidentiality: Awareness of data protection and confidentiality laws (e.g., GDPR) related to patient information.
12. Cultural Competence: Being respectful and understanding of diverse cultures and backgrounds of patients.
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inKettering
52.39632034301758 -0.7302489876747131 Kettering, England, United Kingdom 
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