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Halifax Bank - Customer Support - YorkinYorkinYorkPUBLISHED MON 16 DEC 2024

£23,500 (£25,000 from April 2025)
BONUSCANCEREMPATHYPENSION

Lloyds Banking GroupFollow Lloyds Banking Group

Competitive salary starting at £23,500, increasing to £25,000 from April 2025.
Opportunities for personal and professional growth within a supportive and inclusive organisation.
Ability to work in various settings, including in-branch and from home, offering flexibility to suit different lifestyles.
Comprehensive training and support provided from Day 1 to build confidence and expertise in customer service.
A focus on team collaboration, promoting a positive work environment with great colleagues.
Attractive benefits package, including a generous pension contribution, performance-related bonuses, and adaptable lifestyle benefits.
Commitment to diversity and inclusion, ensuring that all employees feel a sense of belonging and can thrive in their roles.
The role of Customer Support at Halifax Bank, part of Lloyds Banking Group, is based in the Parliament Street branch of York, offering a salary of £23,500 (increasing to £25,000 in April 2025). This full-time position involves working 35 hours a week, including some Saturdays, and the successful candidate will play a vital role in assisting customers with their financial needs either in-branch or remotely through various communication channels. The emphasis is on building relationships, demonstrating empathy, and delivering exceptional service, regardless of prior financial experience. Comprehensive training and support are provided from day one to ensure employees can effectively assist customers.

Lloyds Banking Group fosters an inclusive and diverse work environment, encouraging individuals from all backgrounds to apply. The company offers various benefits, including a generous pension scheme, performance-related bonuses, adaptable lifestyle benefits, ample holiday days, and additional wellbeing initiatives. The ideal candidate should possess strong interpersonal skills, a commitment to customer care, and a willingness to engage with the bank’s products and services to better assist clients.
Competitive salary starting at £23,500, increasing to £25,000 from April 2025.
Opportunities for personal and professional growth within a supportive and inclusive organisation.
Ability to work in various settings, including in-branch and from home, offering flexibility to suit different lifestyles.
Comprehensive training and support provided from Day 1 to build confidence and expertise in customer service.
A focus on team collaboration, promoting a positive work environment with great colleagues.
Attractive benefits package, including a generous pension contribution, performance-related bonuses, and adaptable lifestyle benefits.
Commitment to diversity and inclusion, ensuring that all employees feel a sense of belonging and can thrive in their roles.

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