Unit Support Manager inAberdeen inAberdeen PUBLISHED SAT 4 JAN 2025

NHS Scotland rvrQq6u

Opportunity to work in a dynamic and innovative environment, contributing to the improvement of Women's Services within NHS Scotland.

Involvement in a significant service redesign, particularly with the move to the new Baird Family Hospital in 2025/26, allowing for impactful contributions to service delivery.

Collaboration with operational management teams, enhancing leadership skills and providing a platform for professional growth.

Ability to influence and support patient care through managing waiting times, cancer targets, and overall service efficiency.

A role that offers the chance to develop excellent organisational and communication skills in a challenging yet rewarding setting.

Position within a reputable organization that values positive culture and teamwork, contributing to a supportive work environment.

Engagement with a diverse population, positively impacting the health and well-being of over 500,000 residents in the local community.

The NHS Scotland is seeking a motivated and innovative Unit Support Manager for the Gynaecology service within Women's Services at Aberdeen Maternity Hospital. The ideal candidate should have experience in operational roles, focusing on managing waiting times, cancer targets, and overall service delivery. Responsibilities include compiling reports on waiting times, aiding in service redesign, and facilitating daily operations while collaborating with the Service and Unit Operational Management teams.

Candidates should possess a degree or equivalent and relevant NHS experience, showcasing strong organisational, communication, and IT skills. The role requires the ability to prioritize a diverse workload and work independently as well as in a team setting. With the transition of Women's Services to the Baird Family Hospital planned for 2025/26, this position presents an opportunity to participate in significant service redesign efforts.

We are currently looking to recruit an enthusiastic, dynamic and innovative individual to support the Gynaecology service within Women’s services, based at Aberdeen Maternity Hospital.

The candidate should have experience in a similar operational role which would include working with the service to support waiting times both IP and OP, Cancer targets and service delivery at a high level. the role will be to support the Service and Unit Operational Management teams and duties include collation of reports as required in relation to waiting times and assisting the Service with re-design and day to day service provision. The post holder should be enthusiastic, motivated and possess good organisational, time management and communication skills.

Women’s Services will be moving to the Baird Family Hospital in 2025/26 therefore this is an excellent opportunity to be part of this significant redesign of the services.

The successful candidate will be educated to degree level or equivalent, with previous similar service NHS hospital experience being essential.

they must have the ability to work on their own initiative as well as being a team player, be self-motivated and have the ability to manage and prioritise a varied and challenging workload with competing demands. Excellent IT skills, and a high level of accuracy and attention to detail, alongside good communication skills. A degree of flexibility may also be required.

Please direct informal enquiries Linda Beaton Service Manager ,

Additional Information For Candidates

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Please note - If this post operates within Aberdeen City Low Emission Zone, you will be responsible for all costs associated with entering.**

NHS Grampian forms one of the fourteen regional health boards of NHS Scotland and is responsible for providing health and social care services to a population of over 500,000 people living in Aberdeen, Aberdeenshire and Moray.

As a board we strive to ensure the environment is conducive to nurturing a positive culture, supported and delivered through our NHS and Social Care values.

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More about the NHS

The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values. Learn more...

More about CANCER

Cancer remains one of the most significant health challenges in the United Kingdom, impacting millions of lives each year. According to Cancer Research UK, nearly one in two people in the UK will be diagnosed with cancer at some point in their lifetime, highlighting the pervasive nature of this disease. Learn more...

Useful skills for an Unit Support Manager: Click to view

To work as a Unit Support Manager in the UK, you typically need a combination of specific skills, qualifications, and experience in a relevant field. Here are some essential skills and competencies that are often required for this role:

Key Skills:

1. Leadership and Management:

- Strong leadership skills to manage and motivate teams.

- Ability to delegate tasks effectively and oversee team performance.

2. Communication Skills:

- Excellent verbal and written communication skills for effective interaction with team members, other departments, and stakeholders.

- Strong interpersonal skills to build relationships and collaborate effectively.

3. Organizational Skills:

- Ability to manage multiple tasks and priorities, ensuring efficient workflow in the unit.

- Strong time management skills to meet deadlines and handle administrative tasks.

4. Problem-Solving:

- Ability to identify issues and develop practical solutions quickly.

- Strong analytical skills for assessing situations and making informed decisions.

5. Financial Management:

- Understanding of budgeting and financial reporting.

- Ability to manage resources effectively to maximize efficiency and cost-effectiveness.

6. Operational Knowledge:

- Familiarity with the specific operational processes relevant to the unit or field of work.

- Understanding of quality control and compliance requirements, especially in healthcare or manufacturing sectors.

7. Customer Service Orientation:

- Commitment to providing excellent service, whether to internal teams or external customers.

- Ability to handle customer inquiries and complaints effectively.

8. Adaptability:

- Flexibility to adapt to changing situations and priorities within the unit or organization.

9. IT Proficiency:

- Competency in using relevant software and technology for data management, reporting, and communication.

10. Knowledge of Health and Safety Regulations:

- Understanding of legal standards and policies relevant to the unit’s operations, particularly in sectors like healthcare.

Qualifications:

- A degree or equivalent qualification in business management, healthcare, or a related field is often preferred.

- Experience in a supervisory or management role, particularly in a similar sector.

- Professional certifications related to management or specific industry standards may be beneficial.

Experience:

- Proven experience in team management and operational oversight.

- Experience in project management can be advantageous, depending on your sector.

Additional Skills:

- Conflict resolution skills to handle team disputes or customer complaints.

- Training and mentoring abilities to guide and develop team members.