Opportunities for skill development within a supportive team environment.
High level of job satisfaction due to meaningful work in a specialist cancer center.
Work with a friendly and motivated team, fostering great peer support.
Diverse daily activities, keeping the role engaging and dynamic.
Positive work culture focused on kindness, inclusion, and empowerment.
Gain experience within one of the largest NHS providers of non-surgical cancer treatment.
Flexible working hours, including part-time options and a rotational weekend schedule.
The Clatterbridge Cancer Centre NHS Foundation Trust is seeking a motivated Patient Services Officer (Band 3) for its Wirral site, with part-time hours that include weekend and holiday shifts. This role involves becoming an integral part of a busy appointment team, requiring excellent administration skills and the ability to manage a full appointment booking system while ensuring efficient front-of-house operations. Candidates should possess a GCSE in English and Mathematics, knowledge of administration systems, and experience in customer service, preferably within an NHS environment.
The successful applicant will join a supportive administration team and have opportunities to develop new skills within the Network Services Division. The Clatterbridge Cancer Centre is committed to delivering exceptional care to a 2.4 million population across Cheshire and Merseyside, and the appointed officer will contribute to this vision of excellence while embodying the Trust's values of being Kind, Empowered, Responsible, and Inclusive.
The successful applicant will join a supportive administration team and have opportunities to develop new skills within the Network Services Division. The Clatterbridge Cancer Centre is committed to delivering exceptional care to a 2.4 million population across Cheshire and Merseyside, and the appointed officer will contribute to this vision of excellence while embodying the Trust's values of being Kind, Empowered, Responsible, and Inclusive.
Job Summary
Patient Service Officer Band 3
This role will include some Weekend working on a rotational basis. 5 days over 7 days including Weekends and Bank Holidays.
An exciting opportunity has arisen in The Clatterbridge Cancer Centre, Wirral site for a motivated and proactive individual to become part of a busy and friendly appointment team. The role can often be varied and complex but with a high level of job satisfaction.
Main duties of the job
The role requires the candidate to be a good team player as the successful candidate will be joining a large administration and clerical group with good peer group support. The role will also offer the candidate opportunities to learn new skills within Network Services Division and variety in their day to day activities.
The post holder will include a full appointment booking system and ensuring all reception desks run efficiently. Excellent administration skills, with a good knowledge of Microsoft applications and experience of working with patient records and using hospital databases and software is advantageous. Will be asked to cover front of house from time to time.
About Us
The Clatterbridge Cancer Centre is one of three specialist cancer centres in England. With 1,800 specialist staff and three sites, we are one of the largest NHS providers of non-surgical cancer treatment. The Trust has a unique multi-site care model serving the 2.4 million population across Cheshire and Merseyside and is consistently rated by patients as one of the best performing hospitals.
Our vision is to not only maintain this level of commitment to excellence but to work with our academic and healthcare partners across the region to ensure care, treatment and patient outcomes continuously improve in the future. We are very proud of all our expert and loyal staff and we welcome people who share the collective aim of delivering excellence in everything that we do.
Our values represent who we are and what we believe in. They define how we act to deliver the best possible care for our patients and shape The Clatterbridge Cancer Centre as a great place to work.
We are -
15 January 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
£24,to £25,674 a year per annum pro rata
Contract
Permanent
Working pattern
Part-time
Reference number
158-24-398-SHE
Job locations
The Clatterbridge Cancer Centre - Wirral
Bebington Road
Bebington
CH63 4JY
Job Description
Job responsibilities
Please see attached Job Description and Person Specification for full details about this exciting role on offer at The Clatterbridge Cancer Centre.
Responsibilities
Job description Job responsibilities
Please see attached Job Description and Person Specification for full details about this exciting role on offer at The Clatterbridge Cancer Centre.
Person Specification
Qualifications Essential
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
The Clatterbridge Cancer Centre NHSFT
Address
The Clatterbridge Cancer Centre - Wirral
Bebington Road
Bebington
CH63 4JY
Employer
Patient Service Officer Band 3
This role will include some Weekend working on a rotational basis. 5 days over 7 days including Weekends and Bank Holidays.
An exciting opportunity has arisen in The Clatterbridge Cancer Centre, Wirral site for a motivated and proactive individual to become part of a busy and friendly appointment team. The role can often be varied and complex but with a high level of job satisfaction.
Main duties of the job
The role requires the candidate to be a good team player as the successful candidate will be joining a large administration and clerical group with good peer group support. The role will also offer the candidate opportunities to learn new skills within Network Services Division and variety in their day to day activities.
The post holder will include a full appointment booking system and ensuring all reception desks run efficiently. Excellent administration skills, with a good knowledge of Microsoft applications and experience of working with patient records and using hospital databases and software is advantageous. Will be asked to cover front of house from time to time.
About Us
The Clatterbridge Cancer Centre is one of three specialist cancer centres in England. With 1,800 specialist staff and three sites, we are one of the largest NHS providers of non-surgical cancer treatment. The Trust has a unique multi-site care model serving the 2.4 million population across Cheshire and Merseyside and is consistently rated by patients as one of the best performing hospitals.
Our vision is to not only maintain this level of commitment to excellence but to work with our academic and healthcare partners across the region to ensure care, treatment and patient outcomes continuously improve in the future. We are very proud of all our expert and loyal staff and we welcome people who share the collective aim of delivering excellence in everything that we do.
Our values represent who we are and what we believe in. They define how we act to deliver the best possible care for our patients and shape The Clatterbridge Cancer Centre as a great place to work.
We are -
- Kind
- Empowered
- Responsible
- Inclusive
15 January 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
£24,to £25,674 a year per annum pro rata
Contract
Permanent
Working pattern
Part-time
Reference number
158-24-398-SHE
Job locations
The Clatterbridge Cancer Centre - Wirral
Bebington Road
Bebington
CH63 4JY
Job Description
Job responsibilities
Please see attached Job Description and Person Specification for full details about this exciting role on offer at The Clatterbridge Cancer Centre.
Responsibilities
Job description Job responsibilities
Please see attached Job Description and Person Specification for full details about this exciting role on offer at The Clatterbridge Cancer Centre.
Person Specification
Qualifications Essential
- GCSE in English and Mathematics or equivalent
- Knowledge of a range of administration systems
- Experience in an office environment
- Front of house experience in a customer service area
- Experience in a NHS environment
- GCSE in English and Mathematics or equivalent
- Knowledge of a range of administration systems
- Experience in an office environment
- Front of house experience in a customer service area
- Experience in a NHS environment
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
The Clatterbridge Cancer Centre NHSFT
Address
The Clatterbridge Cancer Centre - Wirral
Bebington Road
Bebington
CH63 4JY
Employer
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More about the NHS
The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values. Learn more...
More about CANCER
Cancer remains one of the most significant health challenges in the United Kingdom, impacting millions of lives each year. According to Cancer Research UK, nearly one in two people in the UK will be diagnosed with cancer at some point in their lifetime, highlighting the pervasive nature of this disease. Learn more...
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