Service Support Assistant inAberdeen inAberdeen PUBLISHED TUE 7 JAN 2025

NHS

NHS Grampian rF5aj2T

Part-time work schedule allows for a better work-life balance with shifts from Monday to Friday, 09:00 to 14:00.

Opportunity to work within a specialized team dedicated to community heart failure, providing meaningful support to patients.

Roles in NHS Grampian promote a strong commitment to equality and diversity, ensuring a respectful workplace.

Gain valuable experience in administrative support, appointment management, and handling confidential information.

Development of IT skills and experience using various software systems such as Microsoft Office, Excel, TrakCare, and DRAGON.

The role encourages independent work while also fostering teamwork and collaboration within a healthcare setting.

The NHS Grampian is seeking a part-time Service Support Assistant for the Community Heart Failure Specialist Nursing Team at Oldmachar Medical Practice in Aberdeen. The role, which offers 22.5 hours per week from Monday to Friday, requires an organized and self-motivated individual to provide essential administrative support. Key responsibilities include managing appointment bookings, responding to telephone inquiries, and typing clinical letters. Candidates should possess excellent communication skills, experience with IT systems (including Microsoft Office and TrakCare), and the ability to handle confidential information sensitively.

The ideal applicant will enjoy working with people, excel at prioritizing workloads, and be capable of working independently with minimal supervision. NHS Scotland values diversity and encourages applications from all sections of society, aiming to create a representative workforce where every employee feels respected. Interested candidates must apply through Jobtrain without uploading a CV and should be mindful of the application deadline, as it may close early depending on the volume of applications.

An exciting opportunity has arisen for a Service Support Assistant to join the Community Heart Failure Specialist Nursing Team. We are looking for an enthusiastic, self-motivated and friendly individual to join the team at Oldmachar Medical Practice, to provide day to day administrative support.

This is a part-time post of 22.5 hours per week with a shift pattern of Monday to Friday 09:0:00.

A main part of this role will be to administratively support the team by managing the booking of appointments, answering telephone queries and typing clinical letters.

The successful candidate should enjoy working with people, be extremely organised and work independently with minimal supervision. We are looking for someone who has excellent communication skills, experience of using IT systems (Microsoft Office, Excel, TrakCare & DRAGON), ability to prioritise their daily workload to meet service demands and deal with confidential situations in a sensitive approach. Applicants should have good organisational and keyboard skills and be confident in their use of IT systems.

If you enjoy working with people and within a specialised team, structure to your day with the ability to provide accurate and timely data input then this is the role for you!

Interviews are scheduled for the 29 January 2025.

For informal enquiries please contact the Team Leader, Sarah Grant via email;

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.

Additional Information For Candidates

You should apply for this post by completing the application process on Jobtrain.

DO NOT upload a CV as this will not be used for short listing purposes.

Posts close at midnight on the indicated date unless the advert states otherwise. Post may close early due to volume of applications.

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Once you have submitted your application form you will be unable to make any amendments.

Some of our vacancies are for internal candidates only. If you are a member of staff, please ensure you update your Jobtrain profile to reflect that you are employed by NHS Grampian.

Please note - If this post operates within Aberdeen City Low Emission Zone, you will be responsible for all costs associated with entering.**

NHS Grampian forms one of the fourteen regional health boards of NHS Scotland and is responsible for providing health and social care services to a population of over 500,000 people living in Aberdeen, Aberdeenshire and Moray.

As a board we strive to ensure the environment is conducive to nurturing a positive culture, supported and delivered through our NHS and Social Care values.

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More about the NHS

The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values. Learn more...

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