Senior Administrator - Medical Secretary inKnaresborough inKnaresborough PUBLISHED
THU 14 NOV 2024
The ideal applicant should have prior experience as a medical or clinical secretary, demonstrate strong IT proficiency, and thrive in a fast-paced environment. Excellent customer service skills, the ability to multitask, and a genuine interest in mental health care are essential. The role is part-time, covering 22.5 hours from Wednesday to Friday, and offers a supportive working environment with opportunities for professional development. Interested individuals are encouraged to reach out for more information or to arrange a visit to the team.
This is the perfect opportunity for a dedicated and experienced Senior Administrator/Medical Secretary to join our friendly team based at Alexander House, Knaresborough. Our team provides essential compassionate mental health support and care to our older people in the local area and is situated in the beautiful and historical market and spa town of Knaresborough. Alexander House is just a short 10-minute walk to the town centre and has free onsite parking.
As an essential part of the Harrogate Memory team, you will be based in the office working with another medical secretary and supported by our existing welcoming team secretary to work closely with the consultant, junior medical staff and advanced practitioners to support us in delivering our Trust mission of co-creating a great experience for our patients, carers, and families.
If you are an individual with previous experience working as a medical secretary/clinical secretary/personal assistant, who is confident in using IT systems as part of your day-to-day work. Someone who thrives in a dynamic busy setting and is keen to join a team striving to make a real difference in then we are looking for you.
The working hours for this role are full time 22.5 hours job share working Wednesday - Friday.
We are first and foremost looking for a colleague with a passion for helping people who believes in delivering excellent customer service, who has a keen interest in learning and working in a health care setting with a 'can do' attitude.
This role is at the heart of the multi-disciplinary team which means you will work closely with nurses, consultants, junior doctors, psychologists, and management to ensure that they have everything admin wise they need to provide the best possible care to our patients. We are looking for someone who is comfortable multitasking in a busy environment, who is confident offering supervisory support to other admin staff. Someone who can communicate confidently, build strong working relationships with a variety of people, who can prioritise their workload and who is genuinely interested in understanding and supporting the challenges that mental health care provides.
Your main duties will be to provide comprehensive admin support to the consultant and medical team, which will include digital dictation or copy typing of patient letters, providing diary management, minute taking and recording confidential and sensitive information on Trust systems accurately and timely. For more details, please read carefully the job description, to be successful at shortlisting please briefly describe how you match this description citing examples to reinforce your experience.
About us
Our Trust is dedicated to supporting our colleagues in providing an excellent working environment and encourages everyone to share their progressive ideas. All staff have regular 1-2-1 supervisions and an annual appraisal, which provides lots of opportunity for celebration of achievements, and discussions around challenges, and your aspirations.
You will work with your medical secretary counterpart and the team administrator to deliver admin support. As a valuable member of the team, you will be invited to attend regular meetings to improve your knowledge and understanding of the services, you will also be required to minute meetings and keep accurate records. If successful, you will be supplied with a job plan and a fully supported induction.
A visit to the team would be most welcome, should you wish to ask any specific questions or request a visit please contact the team manager (details below). This is a rewarding role working in a desirable team, if you feel this is the challenge for you then we very much look forward to receiving your application.
Please refer to the attached job description and person specification for further detailed information to ensure that you meet the role criteria before applying, if you do not possess the minimum qualifications, you must be willing to undertake them to be fully compliant.
Additional contact details: Karen Willis,MHSOP Locality Administration Manager
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