Medical Secretary General Practice inSouth Shields inSouth Shields PUBLISHED
THU 17 OCT 2024
Marsden Road Health Centre rbnHAMFI
The Medical Secretary will be an integral part of the practice, facilitating communication between patients and healthcare providers, ensuring efficient operations, and maintaining the confidentiality and security of patient information. The practice emphasises the importance of a professional demeanor and a willingness to adapt to the evolving needs of the healthcare environment. Interested applicants are encouraged to apply quickly, as the position may close early due to high applicant volume.
Marsden Medical Group has a fantastic opportunity for a medical secretary to join our team for 18 hours per week (working 3 days, Monday, Wednesday and Friday).
This is an essential front-line role at the practice, providing an efficient, comprehensive secretarial and administrative support service to the wider practice team.
Our Medical Secretaries play a vital role in supporting our doctors and teams bringing their skills and professionalism into the team, speaking to patients on the telephone, typing clinical letters amongst many other essential tasks. The life of a Medical Secretary is varied, interesting and highly valued.
In this post you will join a team who are looking for someone with audio typing experience. The individual should also possess strong organisational skills, good time management, and excellent verbal and written communication.
You will be part of a team that provides a secretarial and administrative service to the wider team which will involve, but not exclusively be limited to;
Typing letters
Answering patient queries by phone or email
Processing patient referral letters
Cancelling and reinstating appointments as necessary
Booking appointments for patients and coordinating services
Attending and minuting meetings
Patient online access
Reports
We reserve the right to close this advert early due to the volume of applicants. Please apply as soon as possible to avoid disappointment.
If you have no heard from us 10 working days following the closing date you will not have been selcted for interview.
About us
Job Title: Medical Secretary 18 hours per week
JOB PURPOSE
To ensure that all secretarial duties are carried out efficiently, and to assist the Partnership in providing a high quality service.
MAIN RESPONSIBILITIES
1 Audio typing of practice documents
2 To attend meetings when required to take shorthand notes.
3 To confer with hospital secretaries concerning expedition of appointments, discharge letters, and results of investigations.
4 To answer queries from hospital departments.
5 Direct patients to appropriate services
6 To assist with patients telephone / personal enquiries regarding hospital appointments, referrals etc.
7 To expedite information on hospital appointments, laboratory, and X-Ray results. Noting records and informing patient of outcome.
ADMINISTRATION
1 Audio typing of referral letters.
2 Type up Reports/minutes of meetings.
3 Online access applications
4 This list is not exhaustive
INFORMATION TECHNOLOGY
1 To have a working knowledge of all aspects of the systems necessary to the job.
2 To ensure the security policy is adhered to.
HEALTH AND SAFETY
1 Take reasonable care of themselves and others at work.
2 Co-operate with the practice as far as is necessary to enable them to carry out their legal duty.
3 Not to intentionally or recklessly interfere with anything provided; including personal protective equipment, for health and safety or welfare at work.
Any other duties requested by Partners, Practice Management Team or Senior team.
This job description may need to be reviewed or revised from time to time as the practice develops.
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