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Telephonist, Alex, 22.5hrsinRedditchinRedditchPUBLISHED FRI 1 NOV 2024

Band 3: £24,071 to £25,674 a year  PERMANENT 
HAEMATOLOGYMENTAL HEALTHNHSWEEKEND

Worcestershire Acute Hospitals NHS TrustFollow Worcestershire Acute Hospitals NHS Trust

The role of Telephonist at Worcestershire Acute Hospitals NHS Trust in Redditch involves joining a dedicated switchboard team, requiring a conscientious team player with strong organisational, IT, and communication skills. The position entails working a flexible 22.5 hours per week on a four-week rotating schedule that includes various shifts, including weekends. Key responsibilities include serving as the first point of contact for patients, visitors, and staff, maintaining professionalism, managing telecommunication operations, and efficiently handling queries.

Additional duties encompass operating emergency bleep systems, coordinating response teams for emergencies, updating and managing staff rotas for various hospital departments, and ordering transportation services. The ideal candidate must operate effectively in a busy environment, ensuring confidentiality and adherence to operational policies while managing high-stakes situations such as medical emergencies and incidents. The position also requires the ability to cover additional responsibilities as needed.

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