Phlebotomy SupervisorinBury St EdmundsinBury St EdmundsPUBLISHED WED 12 MAR 2025

Phlebotomy Supervisor - Band 3 - Pathology Phlebotomy

37.5 Hours - Permanent

If you are passionate about patient care and would like to work in a busy environment, then the role of Phlebotomy Supervisor may be for you. Our team of Phlebotomists take blood samples from inpatients at West Suffolk Hospital (WSH) and from outpatients at WSH, Mildenhall Health Hub, Newmarket Community Hospital and Sudbury Community Health Centre. This service will in the future cover other locations in the local area. The inpatient service is provided 7 days a week, whilst for outpatients the service is weekdays plus Saturday mornings at WSH.

The successful candidate will need to have good problem-solving skills and be able to work under pressure. You would be required to supervise the day to day running of the department ensuring that staff are allocated to support the service in a timely manner and additional tasks such as assist with recruitment and rosters, and the phlebotomy management team in overall service delivery.

Good communication skills and the ability to communicate at all levels are essential to this role as is a comprehensive working knowledge of all phlebotomy procedures. The ability to manage the service demands and future changes is an essential part of this role.

The successful candidate will need to be:

• caring and passionate
• well organised
• self-motivated
• a team player

And to uphold the organisation's First Trust Values:

• Fairness - We value fairness and treat each other appropriately and justly.
• Inclusivity We are inclusive, appreciating the diversity and unique contribution everyone brings to the organisation.
• Respect We respect and are kind to one another and to patients.
• Safety We put safety first for patients and staff.
• Teamwork We work and communicate as a team.

The post will involve working between sites to cover as and when required so a full UK driving licence is required along with access to a vehicle.

If you would like to help us, put patients first or for further information, please contact Shan Barnes, Phlebotomy Manager on

About us

Please see job description for full details.

• To be part of the team responsible for the collection of blood samples by venepuncture or finger prick, from patients served by West Suffolk NHS Foundation Trust.
• To represent the West Suffolk Hospital Pathology Department and assist the department in achieving its Quality Policy including feedback on the needs of users.
• Communication with all patients of varying needs.
• Accurate identification of patient and labelling of samples.
• Requirement to perform phlebotomy duties at various locations to support the development of the phlebotomy service.
• Maintains records in relation to activities carried out.
• To cover the duties of other Phlebotomists on all sites, when on leave, or in the event of illness.
• To deputise for the Phlebotomy Manager.
• To work flexibly in respect of service needs which may include an extended working day and participation in the delivery of a 7 days per week service.
• The work of the service brings staff into constant contact with human body fluids, tissues and hazardous chemicals. This may include blood, pus, urine, faeces, and respiratory secretions.