Social Prescribing Link Worker & Triage Coordinator inChesterfield inChesterfield PUBLISHED
TUE 22 OCT 2024
Arc Primary Care rOTfavja
Key responsibilities include developing personalized support plans, managing a caseload of patients, collaborating with healthcare professionals and community organisations, and raising awareness of social prescribing initiatives. The role emphasises a holistic approach to care, focusing on patients' priorities and wellbeing while also identifying community needs and gaps in service provision. The position offers a supportive work environment with competitive benefits, including annual leave, NHS pension, and opportunities for professional development.
The post holder will be joining a well established, dynamic and friendly team of 8 Social Prescribing Link Workers. The role of a Social Prescriber is renowned as a job that brings huge satisfaction and a sense of purpose. Ideally suited to an individual with a passion for supporting others to improve their health and wellbeing.
This post is an amalgamation of two roles which have been merged to provide a full time position.
Please note we are not an Agenda for Change Organisation.
Benefits of working with us include:
27 days annual leave increasing by 1 day each year of service to a maximum of 33 days plus B/H (pro rata)
NHS Pension
Blue Light Discount Card
Wellbeing support including access to Well Being Champions
5 days study leave per year (pro rata)
Interviews due to take place on 25 and 26 November 2024 at Dunston Innovation Centre.
Social Prescribing Link Worker Role
3 days per week: based in a GP Practice working as a Social Prescribing Link Worker, undertaking patient appointments and supporting them to link with activities and services in the community.
Social prescribing empowers people to take control of their health and wellbeing through referral to non-medical link workers who give time focus on what matters to me and take a holistic approach, connecting people to community groups and statutory services for practical and emotional support. With link workers supporting existing groups to be accessible and sustainable.
Triage Coordinator Role
2 days per week: based at Dunston Innovation Centre undertaking the Triage coordinator post.
The post holder will review all referrals to the Social Prescribing Service and assess their appropriateness for the service. The post holder will engage with all new referrals, with a view to link them to suitable services, support and community activities at the first opportunity.
The role will work closely with the Social Prescribing Lead to discuss complex cases and develop approaches to link with statutory services providers with a view to support patients. It is vital that the post holder has a strong awareness and understanding of when it is appropriate or necessary to refer people back to other health professionals, when what the person needs is beyond the scope of the link worker role.
About us
Main duties and responsibilities (combined Social Prescribing Link Worker/Triage coordinator roles):
1. Take referrals from GP practices within Primary Care Networks, providing practice-based consultations with patients (and possibly carers etc) and community-based appointments. i.e. housebound patients, community service events.
2. Provide personalised support to individuals, their families and carers to take control of their wellbeing, live independently and improve their health outcomes. Supporting them with issues such as debt, housing, employment, loneliness and caring responsibilities.
3. Develop relationships by giving people time and focus on what matters to me. Take a holistic approach, based on the persons priorities and the wider determinants of health.
4. Co-produce a personalised supportplan to improve health and wellbeing, introducing or reconnecting people to community groupsand statutory services.
5. Integrate into and form part of General Practice/Primary Care Network teams to provide the support needed in those communities they serve.
6. Liaise and communicate with Patients, Carers, Advocates, Health and Social Care professionals, voluntary sector and stakeholders involved in the wellbeing of your caseload and communities.
7. Ensuring that work is delivered in a timely and effective manner, the role will require managing and prioritising your own caseload, in accordance with the needs, priorities and any urgent support required by individuals on the caseload. It is vital that you have a strong awareness and understanding of when it is appropriate or necessary to refer people back to other health professionals, when what the person needs is beyond the scope of the link worker role e.g. when there is a mental health need requiring a qualified practitioner.
8. Build relationships with staff in GP practices within the local Primary Care Network (PCN), attending relevant meetings, becoming part of the wider network team, giving information and feedback on social prescribing to promote the social prescribing service.
9. Work in partnership with local agencies to raise awareness of social prescribing and how partnership working can reduce pressure on statutory services, improve health outcomes and enable a holistic approach to care.
10. Introduce people to community groups, activities and statutory services. Follow up to ensure they are happy, able to engage and receiving good support.
11. Work with local partners to identify unmet needs within the community and gaps in community provision.Whilst empowering patients to volunteer and build their skills and confidence and strengthen community resilience.
12. Work sensitively with people, their families and carers to capture key information, enabling tracking referrals into the service and the impact of social prescribing.
13. and any other duties commensurate with the role as advised by your line manager.
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