We have 2 exciting opportunities to join our Medical Secretary Team.
Position 1 - Part-Time for 22 hours per week Wednesday, Thursday and Friday to cover Maternity Leave for 9 months starting in February 2025
Position 2 Part-Time for 20-24 hours per week Monday, Tuesday, Thursday and Friday afternoons on a permanent contract with a start date as soon as possible
We are looking for someone who:
Has experience of working with the general public and administrative duties
Is friendly, polite and confident.
Can communicate effectively and has good interpersonal skills.
Has good attention to detail.
Is a team player.
Has the ability to work accurately under pressure.
Providing an efficient audio and copy typing service for GPs and health professionals which includes the typing of letters, reports, patient referrals, minutes, etc. in an accurate and quality manner.
Liaising with clinicians, administration staff, secondary care clinicians and their secretaries, patients, and other external organisations
Actioning all incoming email and all administrative queries as necessary and ensuring referrals are processed efficiently
Monitor daily tasks ensuring the workload is prioritised throughout the day
Supporting all clinical staff with general administrative tasks as requested
About usThe following are the core responsibilities of the Medical Secretary. There may be, on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:
To provide an efficient audio, copy typing service for GPs and health professionals as required. This includes the typing of letters, reports, patient referrals, minutes, etc. in an accurate and quality manner.
To liaise with clinicians, administration staff, secondary care clinicians and their secretaries, patients, and other external organisations, actioning all incoming email and all administrative queries as necessary and ensuring referrals are processed efficiently.
Maintaining an accurate referrals database.
Managing all enquiries in an effective manner.
Actioning all incoming email into the secretary specific email account.
Monitor daily tasks ensuring the workload is prioritised throughout the day.
Scanning patient related documentation and attaching scanned documents to patients healthcare records.
Inputting data into the patients healthcare records as necessary.
Processing referrals using both the electronic referral system (ERS) and manual systems.
Processing requests for information i.e., SAR, insurance/solicitors letters and DVLA forms.
Raising invoices for the above and chasing payment as required.
Coding data on the clinical IT system (SystmOne).
Answering incoming phone calls, transferring calls, or dealing with the callers request appropriately.
Managing all administrative queries as necessary.
Carrying out system searches as requested.
To maintain confidentiality of patient information at all times.
Maintaining a clean, tidy, effective working area at all times.
Supporting all clinical staff with general administrative tasks as requested.
To support the Business Manager with clerical and administrative duties.
To provide cover for members of the secretarial team during periods of sickness and annual leave.
We have 2 exciting opportunities to join our Medical Secretary Team.
Position 1 - Part-Time for 22 hours per week Wednesday, Thursday and Friday to cover Maternity Leave for 9 months starting in February 2025
Position 2 Part-Time for 20-24 hours per week Monday, Tuesday, Thursday and Friday afternoons on a permanent contract with a start date as soon as possible
We are looking for someone who:
Has experience of working with the general public and administrative duties
Is friendly, polite and confident.
Can communicate effectively and has good interpersonal skills.
Has good attention to detail.
Is a team player.
Has the ability to work accurately under pressure.
Providing an efficient audio and copy typing service for GPs and health professionals which includes the typing of letters, reports, patient referrals, minutes, etc. in an accurate and quality manner.
Liaising with clinicians, administration staff, secondary care clinicians and their secretaries, patients, and other external organisations
Actioning all incoming email and all administrative queries as necessary and ensuring referrals are processed efficiently
Monitor daily tasks ensuring the workload is prioritised throughout the day
Supporting all clinical staff with general administrative tasks as requested
The following are the core responsibilities of the Medical Secretary. There may be, on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:
To provide an efficient audio, copy typing service for GPs and health professionals as required. This includes the typing of letters, reports, patient referrals, minutes, etc. in an accurate and quality manner.
To liaise with clinicians, administration staff, secondary care clinicians and their secretaries, patients, and other external organisations, actioning all incoming email and all administrative queries as necessary and ensuring referrals are processed efficiently.
Maintaining an accurate referrals database.
Managing all enquiries in an effective manner.
Actioning all incoming email into the secretary specific email account.
Monitor daily tasks ensuring the workload is prioritised throughout the day.
Scanning patient related documentation and attaching scanned documents to patients healthcare records.
Inputting data into the patients healthcare records as necessary.
Processing referrals using both the electronic referral system (ERS) and manual systems.
Processing requests for information i.e., SAR, insurance/solicitors letters and DVLA forms.
Raising invoices for the above and chasing payment as required.
Coding data on the clinical IT system (SystmOne).
Answering incoming phone calls, transferring calls, or dealing with the callers request appropriately.
Managing all administrative queries as necessary.
Carrying out system searches as requested.
To maintain confidentiality of patient information at all times.
Maintaining a clean, tidy, effective working area at all times.
Supporting all clinical staff with general administrative tasks as requested.
To support the Business Manager with clerical and administrative duties.
To provide cover for members of the secretarial team during periods of sickness and annual leave.