Ward Clerk inStockport inStockport PUBLISHED WED 27 NOV 2024

Band 2 PERMANENT GOOD SALARY

MULTI-DISCIPLINARY NHS

Stockport NHS Foundation Trust rEuvsziL

Opportunity to work in an award-winning stroke team at Stepping Hill Hospital.

Engagement in a fast-paced and unpredictable environment that provides high job satisfaction.

Access to excellent learning and development opportunities for personal and professional growth.

Collaborative teamwork with medical, nursing, and allied health professionals, ensuring a focus on high-quality patient care.

Role involves diverse responsibilities such as managing medical case notes, booking transport, and ordering supplies, enhancing skill variety.

Ability to directly contribute to patient care and support the multidisciplinary team in improving patient journeys.

The Stockport NHS Foundation Trust is seeking a Ward Clerk for the award-winning Stroke team at Stepping Hill Hospital's 30-bedded specialist stroke unit, Ward E1. The role involves efficiently managing filing and tracking of medical case notes, answering inquiries, supporting the multidisciplinary team, arranging transport, securing urgent scans or appointments for timely discharges, and ordering office and ward supplies. Candidates should have strong IT skills, be organized, and prioritize their workload to enhance patient care and support the team. The Trust emphasises safeguarding and requires a Standard DBS check, which will involve costs deducted from the first salary, along with an annual subscription to the DBS update service.

The award winning Stroke team at Stepping Hill hospital is looking for a ward clerk to come and join our successful team

Ward E1 is a 30 bedded integrated specialist stroke unit. E1 is unpredictable and fast paced with great job satisfaction. It is an area constantly developing with excellent learning and development opportunities. The teamwork between the medical , nursing and allied health professionals ensures the constant delivery and focus on high quality patient care.

Filing - tracking and ordering of medical case notes.

Answering queries not only over the phone but in person as well.

Helping the multidisciplinary team with information they require.

Booking of transport; in a timely manner for appointments or discharge.

Chasing urgent scans or appointments that will support with earlier discharges.

Ordering of office supplies and ward supplies.

The postholder will need to have good experience of IT systems.

About us
The postholder must be efficient and professional; to provide support to patients, relatives and the multi-disciplinary team to ensure delivery of an excellent service and positive patient journey.

As a Ward Clerk the postholder will need to be able to organise and prioritise their workload.

The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment and promote safeguarding by implementing the Trusts policies and procedures, acting promptly on concerns, communicating effectively and sharing information appropriately.

If successful this vacancy will require a Standard DBS check at a cost of £21.90. This cost will be deducted from your first Trust salary

In addition to this it will be a condition of your employment that you will join the DBS update service and pay the annual subscription fee of £13.

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More about the NHS

The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values. Learn more...

Useful skills for a Ward Clerk: Click to view

To work as a Ward Clerk in the UK, you typically need a mix of administrative skills, interpersonal skills, and an understanding of healthcare environments. Here are some key skills and qualifications:

Essential Skills:

1. Administrative Skills:

- Proficiency in using office software (e.g., Microsoft Office, spreadsheets).

- Experience with filing systems and maintaining accurate records.

- Ability to manage appointments and scheduling.

2. Communication Skills:

- Strong written and verbal communication skills for interacting with patients, families, and healthcare professionals.

- Ability to convey information clearly and effectively.

3. Interpersonal Skills:

- A compassionate and approachable manner when dealing with patients and their families.

- Ability to work as part of a team within a busy healthcare environment.

4. Organizational Skills:

- Excellent organizational abilities to manage multiple tasks and prioritize effectively.

- Attention to detail to ensure accuracy in patient records and documentation.

5. Customer Service Skills:

- A focus on providing high-quality service to patients and visitors.

- Ability to handle inquiries and complaints in a professional manner.

6. Computer Skills:

- Familiarity with electronic patient record systems and other healthcare-related software.

- Basic IT skills for troubleshooting common issues.

Additional Skills:

1. Knowledge of Health and Safety Regulations:

- Understanding of healthcare policies and procedures to maintain a safe environment.

2. Confidentiality Awareness:

- Awareness of data protection and confidentiality issues related to patient information.

3. Problem-Solving Skills:

- Ability to identify issues and resolve them quickly and effectively.

4. Flexibility and Adaptability:

- Willingness to work various shifts, including evenings and weekends, as required.

Qualifications:

- A minimum of GCSEs in English and Maths or equivalent qualifications is often required.

- Previous experience in a healthcare setting or administrative role can be beneficial.

- Some positions may require specific training or certifications related to healthcare administration or patient care.

Personal Qualities:

- Patience and empathy towards patients and their families.

- A proactive attitude and the ability to work under pressure.

- Strong work ethic and reliability.

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53.38379287719727 -2.132018804550171 Stockport

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