Band 2
PERMANENT GOOD SALARY
Opportunity to contribute to patient care by ensuring smooth admission, discharge, and transfer processes.
Working in a dynamic healthcare environment with continuous interaction with patients and their families, fostering a strong sense of community.
Ability to enhance clerical and administrative skills while working closely with healthcare professionals.
Significant opportunity for personal growth and career development under the guidance of the Service Manager.
Essential role that involves maintaining confidentiality and practicing discretion, contributing to a respectful healthcare setting.
The requirement to speak Welsh helps promote inclusivity and better communication with Welsh-speaking patients and relatives.
A rewarding job that directly impacts the efficiency and organization of ward operations, making a tangible difference in patient experiences.
The Ward Clerk at Betsi Cadwaladr University Health Board in Rhyl is responsible for providing efficient clerical support to ensure the smooth admission, discharge, and transfer of patients. This role demands strict adherence to confidentiality and requires interaction with patients and their families in a courteous and discreet manner. Proficiency in Welsh is essential for effective communication in this position.
The Ward Clerk will report to the Service Manager, facilitating an efficient clerical service across the wards while supporting accountability and professional development. Full job details and specifications can be accessed in the supporting documents or through the application link.
The Ward Clerk will report to the Service Manager, facilitating an efficient clerical service across the wards while supporting accountability and professional development. Full job details and specifications can be accessed in the supporting documents or through the application link.
Opportunity to contribute to patient care by ensuring smooth admission, discharge, and transfer processes.
Working in a dynamic healthcare environment with continuous interaction with patients and their families, fostering a strong sense of community.
Ability to enhance clerical and administrative skills while working closely with healthcare professionals.
Significant opportunity for personal growth and career development under the guidance of the Service Manager.
Essential role that involves maintaining confidentiality and practicing discretion, contributing to a respectful healthcare setting.
The requirement to speak Welsh helps promote inclusivity and better communication with Welsh-speaking patients and relatives.
A rewarding job that directly impacts the efficiency and organization of ward operations, making a tangible difference in patient experiences.
The Ward Clerk will give efficient clerical assistance to the Ward. The provision of an efficient clerical service is essential to ensure the speedy admission, discharge, and transfer of patients.
By the nature of the duties, the Ward Clerk will be required to maintain strict confidentiality and will be expected to deal with patients and relatives with courtesy and discretion at all times.
The ability to speak Welsh is essential for this post.
The Ward Clerk is responsible to the Service Manager in providing an efficient clerical service across the wards.
For accountability and development purposes, the Ward Clerk will be under the direct responsibility of the Service Manager.
About us
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
More information related to this job opportunity, from jobsincare:
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Useful skills for a Ward Clerk:
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To work as a Ward Clerk in the UK, you typically need a mix of administrative skills, interpersonal skills, and an understanding of healthcare environments. Here are some key skills and qualifications:
Essential Skills:
1. Administrative Skills:
- Proficiency in using office software (e.g., Microsoft Office, spreadsheets).
- Experience with filing systems and maintaining accurate records.
- Ability to manage appointments and scheduling.
2. Communication Skills:
- Strong written and verbal communication skills for interacting with patients, families, and healthcare professionals.
- Ability to convey information clearly and effectively.
3. Interpersonal Skills:
- A compassionate and approachable manner when dealing with patients and their families.
- Ability to work as part of a team within a busy healthcare environment.
4. Organizational Skills:
- Excellent organizational abilities to manage multiple tasks and prioritize effectively.
- Attention to detail to ensure accuracy in patient records and documentation.
5. Customer Service Skills:
- A focus on providing high-quality service to patients and visitors.
- Ability to handle inquiries and complaints in a professional manner.
6. Computer Skills:
- Familiarity with electronic patient record systems and other healthcare-related software.
- Basic IT skills for troubleshooting common issues.
Additional Skills:
1. Knowledge of Health and Safety Regulations:
- Understanding of healthcare policies and procedures to maintain a safe environment.
2. Confidentiality Awareness:
- Awareness of data protection and confidentiality issues related to patient information.
3. Problem-Solving Skills:
- Ability to identify issues and resolve them quickly and effectively.
4. Flexibility and Adaptability:
- Willingness to work various shifts, including evenings and weekends, as required.
Qualifications:
- A minimum of GCSEs in English and Maths or equivalent qualifications is often required.
- Previous experience in a healthcare setting or administrative role can be beneficial.
- Some positions may require specific training or certifications related to healthcare administration or patient care.
Personal Qualities:
- Patience and empathy towards patients and their families.
- A proactive attitude and the ability to work under pressure.
- Strong work ethic and reliability.
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