Medical Secretary inBristol inBristol PUBLISHED TUE 10 DEC 2024

Depending on experience PERMANENT GOOD SALARY

Chew Medical Practice r7Qxs8iR

Chew Medical Practice in Bristol is seeking an experienced Medical Secretary to join their team. The role involves providing essential audio and copy typing services for GPs and Health Professionals, including typing patient referrals, reports, and completing referral forms accurately. The successful candidate will assist the Practice Manager with clerical tasks, manage office supplies, and handle incoming and outgoing communications, ensuring timely follow-ups on queries and messages.

In addition to maintaining accessible and secure information systems, the Medical Secretary will expedite appointments and tests, update referral pathways, and manage correspondence. Responsibilities also include monitoring email communications, utilizing the eReferral System for processing referrals, and accurately scanning medical information into patient records. This position is key in supporting healthcare professionals and facilitating efficient practice operations.

Chew Medical Practice has an exciting opportunity for an experienced Medical Secretary to join our existing team.

The successful candidate will be an integral part of an efficient secretarial team who provide support for our team of GPs and Health Professionals.

About us
To provide an efficient audio and/or copy typing service for GPs and Health Professionals as required. This includes the typing of patient referrals, reports and completing referral forms accurately.
To assist the Practice Manager with clerical and administrative duties as and when required.
To establish and maintain systems so that written or computer information is easily accessible and secure.
To receive incoming and initiate outgoing telephone calls in order to facilitate timely and appropriate communications with others, taking messages and dealing with queries appropriately.
To maintain adequate supplies of office stationery on behalf of the practice and record purchase order requests.

To receive and despatch mail and electronic correspondence.
Expedite appointments and tests as needed.

Update and review referral pathways as necessary.
Record all incoming reports on patients records and inform GPs in a timely manner of their arrival.
Ensure that the internal and external generic secretary email account, and your own, are monitored regularly.

Ensure that all referrals, where appropriate, are fed via the eReferral System.
Scan all appropriate medical information accurately on to patients records. Read code information as and when needed.

More information related to this job opportunity, from jobsincare:

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Useful skills for a Medical Secretary: Click to view

To work as a Medical Secretary in the UK, you should possess a combination of technical, administrative, and interpersonal skills. Here are the key skills and qualifications that are often required:

Essential Skills:

1. Organizational Skills: Ability to manage multiple tasks, prioritize effectively, and keep track of appointments, medical records, and correspondence.

2. Communication Skills: Strong written and verbal communication skills to interact with healthcare professionals, patients, and other stakeholders.

3. Computer Literacy: Proficiency in using Microsoft Office (Word, Excel, Outlook) and medical software (like NHS systems, EMIS, or SystmOne).

4. Typing Skills: Fast and accurate typing skills are essential for transcription and data entry.

5. Attention to Detail: Accuracy is critical when handling patient records, medical documents, and databases.

6. Confidentiality Awareness: Understanding of patient confidentiality and data protection laws (e.g., GDPR) to ensure sensitive information is handled appropriately.

7. Knowledge of Medical Terminology: Familiarity with medical terminology, procedures, and anatomy to understand documents and communicate effectively in a healthcare environment.

8. Customer Service Skills: Ability to assist patients and address their inquiries empathetically and professionally.

9. Teamwork: Ability to work within a multidisciplinary team and collaborate with healthcare professionals.

10. Problem-Solving Skills: Capacity to handle issues that may arise and find solutions quickly.

Qualifications:

- Education: A minimum of GCSEs in English and Maths is usually required. A qualification in business administration or medical administration can be advantageous.

- Experience: Previous experience in an administrative role, especially in a healthcare setting, is beneficial but not always essential.

- Professional Development: Consider obtaining certifications related to medical administration or secretarial work to enhance your qualifications.

Additional Skills:

- Time Management: Ability to manage time effectively and meet deadlines.

- Adaptability: Flexibility to handle changing workloads and environments in a busy medical practice.

- Knowledge of NHS Protocols: Understanding of NHS procedures, policies, and regulations can be helpful.

Conclusion

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51.356187 -2.6291978 Bristol

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