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Clerical OfficerinLeedsinLeedsPUBLISHED THU 20 MAR 2025

Band 2  PERMANENT 

Leeds Teaching HospitalsFollow Leeds Teaching Hospitals

Opportunity to work in a reputable organization like Leeds Teaching Hospitals, contributing to high-quality patient care.
Developing strong interpersonal skills by interacting with patients, clinicians, and team members, enhancing communication abilities.
Gaining experience in administrative processes and practices specific to the healthcare sector.
Flexibility in working hours and tasks, which can cater to a balanced work-life schedule.
Possibility for professional development through in-service and mandatory training initiatives.
Being part of a supportive team environment that emphasises cooperation and teamwork.
Engagement in meaningful work that directly impacts patient experiences and outcomes.
Join our vibrant Audiology team at Seacroft Hospital in Leeds as a Clerical Officer, where your organisational skills and compassion can make a real difference! We’re seeking an enthusiastic, motivated individual who thrives in a supportive environment and is dedicated to providing top-notch clerical support. If you have a background in administrative roles and excel in communication, this is the perfect opportunity to combine your talents with a passion for patient care.

In this pivotal role, you'll manage patient appointments, maintain accurate records, and ensure enquiries are handled with courtesy and discretion. Your ability to collaborate effectively with clinicians and team members will help us meet the needs of our patients. We're looking for someone who is proactive, demonstrates professionalism, and is eager to learn—the ideal qualities to help foster a positive patient experience. Join us in making a difference; your next adventure in care starts here!
Opportunity to work in a reputable organization like Leeds Teaching Hospitals, contributing to high-quality patient care.
Developing strong interpersonal skills by interacting with patients, clinicians, and team members, enhancing communication abilities.
Gaining experience in administrative processes and practices specific to the healthcare sector.
Flexibility in working hours and tasks, which can cater to a balanced work-life schedule.
Possibility for professional development through in-service and mandatory training initiatives.
Being part of a supportive team environment that emphasises cooperation and teamwork.
Engagement in meaningful work that directly impacts patient experiences and outcomes.

Useful skills for a Clerical Officer:
To work as a Clerical Officer in the UK, you typically need a combination of administrative, communicative, and IT skills. Here are the key skills that are often required or beneficial for this role:
1. Organizational Skills: Ability to maintain files, records, and documents in an orderly manner, and to manage multiple tasks efficiently.
2. Attention to Detail: Accuracy is crucial in data entry and record-keeping, as clerical officers often deal with sensitive information.
3. IT Skills: Proficiency in using office software such as Microsoft Office (Word, Excel, Outlook) and familiarity with databases and other office equipment.
4. Communication Skills: Strong verbal and written communication skills are necessary for interacting with colleagues, clients, and stakeholders.
5. Customer Service Skills: Ability to deal courteously and effectively with members of the public and respond to inquiries.
6. Problem-Solving Skills: Ability to identify issues and find effective solutions can be helpful in managing day-to-day office challenges.
7. Time Management: Ability to prioritize tasks to meet deadlines and manage one's own time effectively in a busy work environment.
8. Teamwork: Ability to work well within a team and support colleagues in achieving common goals.
9. Confidentiality and Discretion: Understanding the importance of confidentiality, especially when handling sensitive personal information.
10. Basic Numeracy Skills: Ability to perform basic arithmetic, which is often necessary for handling invoices, budgets, and financial records.
 


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