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We understand that every individual is unique, which is why you’ll be empowered to use your skills and compassion to make a real impact. With competitive pay, professional development opportunities, and a range of benefits designed to support your well-being, we want to invest in you. Whether you’re seasoned in the care sector or looking to enhance your career, HCRG Care Group offers a flexible work model to suit your lifestyle, including on-site and hybrid options. Join us in creating a positive change in the lives of those we serve!
As a Discharge Support Coordinator you will play a key role in delivering high-quality, person-centered care and services to support individuals and teams. Working within a collaborative environment, you will provide essential services tailored to meet the unique needs of those we serve.
Based in Swindon, you will have the flexibility to work within a model that supports both on-site and hybrid working arrangements, depending on the nature of the role. HCRG Care Group is committed to fostering an agile and adaptable workforce to best meet the needs of our organization and service users.
Facilitating timely and efficient patient discharges and admissions.
Collaborating with the Community Patient Admissions and Discharge Facilitator.
Providing advice and guidance on the discharge planning process.
Ensuring smooth transitions for patients between SWICC and other providers.
Developing effective links and relationships with professional partners.
Monitoring waiting lists, patient length of stay, and delayed transfers of care.
Supporting ward staff in managing delays and discharge documentation.
Educating ward staff on best practices in discharge planning.
Following escalation processes for complex cases and resolving conflicts.
Advising patients, families, and carers on post-discharge rehabilitation and social care options.
Please see the attached Job description for the full list of responsibilities.
About us
At HCRG Care Group, we value you and your contributions, offering a range of benefits to support your professional growth and personal wellbeing:
Competitive Pay & Pension: Receive a salary of £23,100 - £24,675 with group pension. Professional Growth: Join our Strive for Better networks, connecting with professionals nationwide to develop and share best practices. Exclusive Rewards: Access discounts and offers at leading supermarkets, retailers, and experience providers through our Reward Gateway. Wellbeing Support: Benefit from our 24/7 free wellbeing service, including counseling, career coaching, and legal advice. Flexible Pay Options: Track earnings and access wages through Wagestream, providing financial flexibility. Learning & Development: Enhance your career with support from our Learning and Development team, access e-learning, career pathways, and funding opportunities.
Recognition & Involvement: Celebrate achievements with local and national awards, contribute ideas for service improvements, and stay informed through regular leadership updates
NVQ 3 in Health and Social Care or equivalent experience.
Evidence of Continued Professional Development (CPD).
Experience in the NHS or social care sector.
Ability to create and maintain accurate records and reports.
Experience in multi-agency and multidisciplinary teamwork.
Strong IT skills, including proficiency in MS Office.
Knowledge of the Mental Capacity Act and safeguarding principles.
Excellent interpersonal, communication, and organizational skills.
Strong problem-solving and analytical skills.
Ability to manage stressful and complex situations empathetically.
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