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Administrative AssistantinWarehaminWarehamPUBLISHED THU 31 OCT 2024

Band 3: £24,071 to £25,674 a year p.a. pro rata for part time  PERMANENT  GOOD SALARY 

MULTI-DISCIPLINARYNHS

Dorset HealthCare University NHS Foundation TrustFollow Dorset HealthCare University NHS Foundation Trust

Opportunity to work in a supportive and compassionate team environment, contributing to community healthcare.
Flexibility in working hours with options for part-time or full-time positions around shift patterns, enhancing work-life balance.
Engagement with a variety of healthcare professionals, patients, and their families, providing a dynamic and varied work experience.
Development of valuable administrative skills, including proficiency in software such as Microsoft Office and experience in minute-taking and transcription.
The chance to make a positive impact on patient care by ensuring efficient administrative support and effective communication.
Access to ongoing learning and development opportunities within an organisation committed to a skilled and diverse workforce.
A role that allows for personal growth in managing challenging conversations, enhancing communication and problem-solving skills.
Dorset HealthCare University NHS Foundation Trust is seeking an Administrative Assistant to join the Purbeck Hub team in Wareham. This role involves providing administrative support to Community Teams, primarily focused on patient-related tasks, ensuring daily operations run smoothly. Key responsibilities include:

- Proficient use of Microsoft Office (Excel, Outlook, PowerPoint, Word)
- Minute-taking and transcribing during meetings
- Managing phone communications with healthcare professionals, patients, and their families
- Planning and organizing meetings and events
- Maintaining accurate patient records and appointment scheduling using an Electronic Patient Record system
- Handling referrals and ensuring proper information is gathered and documented

Candidates should possess excellent typing skills, attention to detail, the ability to work under pressure, and good communication skills. The position offers full or part-time hours (up to 37.5 per week) with flexible scheduling from Monday to Friday. Interested applicants are encouraged to contact Kelly Barclay for more information or to arrange an informal visit.
Opportunity to work in a supportive and compassionate team environment, contributing to community healthcare.
Flexibility in working hours with options for part-time or full-time positions around shift patterns, enhancing work-life balance.
Engagement with a variety of healthcare professionals, patients, and their families, providing a dynamic and varied work experience.
Development of valuable administrative skills, including proficiency in software such as Microsoft Office and experience in minute-taking and transcription.
The chance to make a positive impact on patient care by ensuring efficient administrative support and effective communication.
Access to ongoing learning and development opportunities within an organisation committed to a skilled and diverse workforce.
A role that allows for personal growth in managing challenging conversations, enhancing communication and problem-solving skills.

More about the NHS
The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values.Learn more...
Useful skills for an Administrative Assistant:
To work as an Administrative Assistant in the UK, you typically need a combination of technical skills, soft skills, and relevant experience. Here are some key skills that are often required or beneficial for this role:
Technical Skills
1. Microsoft Office Suite Proficiency: Strong skills in Word, Excel, PowerPoint, and Outlook are essential for creating documents, managing spreadsheets, and scheduling.
2. Typing and Data Entry Skills: Fast and accurate typing skills are important for documentation and data management.
3. File Management: Organising and maintaining both physical and digital files.
4. Basic Bookkeeping: Understanding financial documents and basic accounting might be required, depending on the role.
5. Communication Tools: Familiarity with email communication and other messaging platforms (e.g., Slack, Microsoft Teams) is essential.
6. CRM Software: Experience with customer relationship management tools may be needed in some roles.
Soft Skills
1. Organisational Skills: Ability to manage multiple tasks and prioritize them effectively.
2. Time Management: Skills to manage one’s time efficiently to meet deadlines.
3. Attention to Detail: Precision in executing tasks and reviewing documents to avoid mistakes.
4. Communication Skills: Strong verbal and written communication skills to interact effectively with colleagues and clients.
5. Problem-Solving Skills: Ability to handle unexpected issues and find solutions quickly.
6. Customer Service Orientation: Being polite and helpful when dealing with clients and colleagues.
Other Skills
1. Adaptability: Willingness to learn new software, processes, and adapt to changes in the workplace.
2. Teamwork: Ability to work collaboratively with others in a team setting.
3. Initiative: Being proactive in identifying tasks that need to be done and taking action without being asked.
4. Confidentiality: Understanding the importance of handling sensitive information discreetly.
Qualifications and Experience
While a formal qualification may not be strictly needed, having GCSEs or equivalent qualifications, particularly in English and Maths, can be an advantage. Experience in an administrative role or a related field is also beneficial and can set you apart from other candidates. Some employers may also look for a qualification in Business Administration or a related subject.
 


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