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Administrative Assistant with Dorset HealthCare University NHS Foundation Trust in Wareham
Are you a highly organised Administrator looking to join a supportive and compassionate team. The Purbeck Hub based in Wareham is looking for an Administrative Assistant to work alongside a team of multi-disciplinary professionals, providing admin support to the Community Teams, focusing mostly on patient dedicated administrative tasks as well as being a key part of helping the teams run smoothly on a day-to-day basis. As Administrative Assistant you will need to be proficient in a range of software programmes such as Microsoft Office including Excel, Outlook, Power Point and Word, have experience of minute taking, transcribing minutes, advanced typing skills, excellent attention to detail and be able to cope under pressure. The Administrative Assistant must be confident on the phone as they will be required to communicate with a range of different health care professionals, patients, their relatives, and carers which can sometimes lead to difficult conversations. If you are looking for a change, a challenge and working with a wide variety of professionals, this could be the role for you. Flexibility, responsiveness, and IT/communications skills are essential for this post. The Administrative Assistant role is a full/part-time post up to 37.5 hours per week, we would support flexible working around the shift patterns, see below: Monday to Friday 08:00 - 16:00 09:00 - 17:00 Further enquiries or for an informal visit please contact Kelly Barclay on 01929 507150 To ensure the provision of effective and efficient secretarial and administrative support including dealing with telephone enquiries, relatives, carers, GPs, and other agencies, maintaining good communications between staff members of the Trust, GP Practices and outside representatives demonstrating discretion and confidentiality. To attend meetings as required and take and transcribe formal minutes at meetings. To have access to team diaries, plan and organise activities and events including meetings and multi-disciplinary meetings with internal and external organisations as requested. Ensure letters, memorandums and reports are of high quality and are complete in terms of presentation and accuracy and adhere to Trust Policy and guidelines. To ensure that patient appointments are made effectively and in a timely manner using the Electronic Patient Record. To ensure the maintenance of accurate information on patient records systems, databases, and spreadsheets. Be responsible for accepting referrals from a range of sources, screening for appropriateness, gathering information and registering on the patient record. About us For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post. As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare is working in partnership with The Princes Trust to support people getting into work, as part of this partnership, we are offering an employability service to support individuals between 16-30 years old with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support please do contact dhc.wideningparticipation@nhs.net