Dr Mirza & Partners rzeudwjs
In this role, the Practice Manager will also be involved with the local Primary Care Network, acting as a key liaison with NHS England, Integrated Care Boards, community services, and other external stakeholders. The position requires flexibility to manage operations effectively across both sites and entails strategic planning, financial management, and the development of quality improvement initiatives, all aimed at maintaining and enhancing patient-centered care for a list size of around 6,000 patients.
Due to retirement, we are looking to employ a full-time practice manager for our two GP practice sites in Luton, The Hockwell Ring Surgery and Britannia House Surgery, collectively known as Dr Mirza and Partners medical practice. We are a GMS partnership with a list size of approximately 6000 patients. We are an active member of Hatters Health Primary Care Network. Our small to medium sized practice has been established in the local community for over 30 years and has provided services to generations of patients. We aim to continue to provide excellent patient care for many years to come.
The successful candidate will have outstanding people skills and the ability to support and lead the team to provide a high standard of patient-centred care. We are looking for an enthusiastic and proactive manager, preferably with knowledge and experience of both primary care and the locality, who is comfortable in managing people both as individuals and as part of a team. The role itself, especially when covering two sites, will require a degree of flexibility and mobility to maintain smooth day to day running of the Practice.
Main duties:
The new manager will oversee the efficient and safe operation of the Practice, providing leadership in all aspects of its management. This includes, human resources, finance, strategic planning, organisational structure, premises management, information technology, clinical governance, quality and performance management, and health and safety.
Responsibilities for this role include:
Recruiting and managing staff.Overseeing payroll.Ensuring compliance with HR legislation.Health and Safety, risk assessments and compliance with mandatory training.
Providing leadership and support to approximately 12 directly employed members of staff and several ancillary staff and workers linked with the surgery.
Overseeing all staff to ensure that they have an appropriate level of training to enable them to carry out their individual roles and responsibilities effectively.
Maximising income and ensuring cost efficiencies for the practice
Strategic development and financial planning of the practice: ensuring opportunities for the development of the practice are maximised.
Ensuring Care Quality Commission compliance.Overseeing day to day compliance with GDPR.Managing contracts for services.
About us
Responsibilities for this role include:
Recruiting and managing staff.
Overseeing payroll.
Ensuring compliance with HR legislation.
Health and Safety, risk assessments and compliance with mandatory training.
Providing leadership and support to approximately 12 directly employed members of staff and several ancillary staff and workers linked with the surgery.
Ensuring a cohesive, stable and well-motivated workforce.
Overseeing all staff to ensure that they have an appropriate level of training to enable them to carry out their individual roles and responsibilities effectively.
External working:
As Part of the five practice Hatter Health PCN, much of our work and our staffing and direction is integrated with that of our primary care network and you will be very involved with this team.
You will be the primary point of contact for NHS England, ICB, community services, CQC, suppliers and other external stakeholders.
The above list of responsibilities reflects the current circumstances of the practice and may be revised and updated as service needs evolve.
Maximising income and ensuring cost efficiencies for the practice
Strategic development and financial planning of the practice: ensuring opportunities for the development of the practice are maximised.
Ensuring Care Quality Commission compliance.
Overseeing day to day compliance with GDPR.
Managing contracts for services
Ensuring the practice is compliant with health and safety/fire regulations.
Coordinating the reviewing and updating of all practice policies and procedures.
Leading change and continuous improvement initiatives; coordinating all projects within the practice.
Supporting the team to reach QOF targets.
Ensuring the practice maintains compliance with its NHS contractual obligations.
The management of the premises, including health and safety aspects such as risk assessments and mandatory training.
Managing the practice IT system.
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