Clerical Officer - Scheduling Services inShrewsbury inShrewsbury PUBLISHED 19 NOV 2024
Stand by, we'll show you...
This is an exciting opportunity for an individual to play a key role in delivering a high quality service at The Shrewsbury and Telford Hospital NHS Trust. The NHS is a well-respected and globally recognised employer. Patient access is the ideal place to work if you are looking for a career working within the Trust.
Possession of GCSE qualifications of grade 4 or above in English Language and Maths or equivalent, along with a good supporting education are all essential. Customer Serviceor Business Administration NVQ's aredesirable. However the Trust will offer the opportunity forthe successful applicant to gain these qualifications within their job role.
Previous administrative experience including previousBookingor Appointment experience would bebeneficial, but is not essential as full training will be provided. Working knowledge of using Microsoft Office applications, an understanding of data protection and maintaining strict confidentiality in the healthcare setting are all essential, together with excellent organisational and communication skills, flexibility, good time management and the ability to work as part of a team.
The successful applicant will be a strong team player, highly organised with the ability to manage their own workload as well as being flexible enough to support colleagues.
We will also consider bank applications.
Based in a busy call centre environment, the department is responsible for managing the bookings of outpatient appointments and procedures.
The successful post holder will work closely with managers and staff at all levels to help develop and maintain a high quality Patient Access Service. The post holder will be working within the busy Booking and Scheduling Department based at The Royal Shrewsbury Hospital or William Farr House.
About us
For full duties and responsibilities please refer to the attached document entitled Job Description.
This is an exciting opportunity for an individual to play a key role in delivering a high quality service at The Shrewsbury and Telford Hospital NHS Trust. The NHS is a well-respected and globally recognised employer. Patient access is the ideal place to work if you are looking for a career working within the Trust.
Possession of GCSE qualifications of grade 4 or above in English Language and Maths or equivalent, along with a good supporting education are all essential. Customer Serviceor Business Administration NVQ's aredesirable. However the Trust will offer the opportunity forthe successful applicant to gain these qualifications within their job role.
Previous administrative experience including previousBookingor Appointment experience would bebeneficial, but is not essential as full training will be provided. Working knowledge of using Microsoft Office applications, an understanding of data protection and maintaining strict confidentiality in the healthcare setting are all essential, together with excellent organisational and communication skills, flexibility, good time management and the ability to work as part of a team.
The successful applicant will be a strong team player, highly organised with the ability to manage their own workload as well as being flexible enough to support colleagues.
We will also consider bank applications.
Based in a busy call centre environment, the department is responsible for managing the bookings of outpatient appointments and procedures.
The successful post holder will work closely with managers and staff at all levels to help develop and maintain a high quality Patient Access Service. The post holder will be working within the busy Booking and Scheduling Department based at The Royal Shrewsbury Hospital or William Farr House.
About us
For full duties and responsibilities please refer to the attached document entitled Job Description.
Please wait...this will take a moment...