Senior Clerical Officer inSheffield inSheffield PUBLISHED 25 NOV 2024
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The post-holder will be an active member of the Sheffield Teaching Hospital Department of Psychological Services (DPS).
They will work in admin, overseeing the administration from referral to discharge across the various services across STH.
They will work with the Service lead and each of the clinical teams to provide excellent patient care with the support of their colleagues and the Admin Supervisor.
The post holder along with the DPS Clerical Officers will provide a centralised efficient and effective clerical service for DPS including the management of outpatient referrals, booking of appointments, and typing of clinic letters, in line with Trust and Departmental standards.
The post holder will work with the clinical teams to maximise clinic utilisation and support the Service Lead with Caseload Management, highlighting capacity concerns to both the Admin Supervisor and the Service Lead.
The post holder will ensure that the quality of data recorded in the Patient Administration System for all outpatient activity is of the highest quality, regularly monitoring data quality reports and taking corrective action where required. They will monitor the RTT Patient Treatment List to ensure patients are seen within the required Trust targets and action taken to raise issues with the Services Lead and Admin Supervisor.
They will also provide regular Service performance information to help manage the service and make informed decisions.
About us
Please view the attached Job Description and Person Specification documents for full details regarding this post.
When completing your application please ensure that you clearly demonstrate how you meet the role criteria.
The post-holder will be an active member of the Sheffield Teaching Hospital Department of Psychological Services (DPS).
They will work in admin, overseeing the administration from referral to discharge across the various services across STH.
They will work with the Service lead and each of the clinical teams to provide excellent patient care with the support of their colleagues and the Admin Supervisor.
The post holder along with the DPS Clerical Officers will provide a centralised efficient and effective clerical service for DPS including the management of outpatient referrals, booking of appointments, and typing of clinic letters, in line with Trust and Departmental standards.
The post holder will work with the clinical teams to maximise clinic utilisation and support the Service Lead with Caseload Management, highlighting capacity concerns to both the Admin Supervisor and the Service Lead.
The post holder will ensure that the quality of data recorded in the Patient Administration System for all outpatient activity is of the highest quality, regularly monitoring data quality reports and taking corrective action where required. They will monitor the RTT Patient Treatment List to ensure patients are seen within the required Trust targets and action taken to raise issues with the Services Lead and Admin Supervisor.
They will also provide regular Service performance information to help manage the service and make informed decisions.
About us
Please view the attached Job Description and Person Specification documents for full details regarding this post.
When completing your application please ensure that you clearly demonstrate how you meet the role criteria.
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