Medical Secretary inWarrington inWarrington PUBLISHED MON 25 NOV 2024

Band 4: £25,147 to £27,596 a year Per Annum, Pro Rata PERMANENT GOOD SALARY

NHS

Warrington and Halton Teaching Hospitals NHSFT rbymG22L

Opportunity to work in a vital and dynamic medical field, specifically within the Digestive Diseases department.

Engagement in quality improvement projects aimed at enhancing patient care and departmental efficiency.

Chance to develop and utilize comprehensive secretarial and administrative skills in a health care setting.

Supportive environment with the provision of in-house training for software and systems, ensuring skill enhancement.

Ability to work closely with a multidisciplinary team, fostering teamwork and collaboration while contributing to patient care.

Job stability and benefits associated with working within the NHS, including potential career advancement.

The opportunity to make a difference in patients' lives by providing vital administrative support in a busy hospital setting.

The Warrington and Halton Teaching Hospitals NHSFT is seeking a Medical Secretary to join the Digestive Diseases CBU, specifically in the Colorectal secretarial team at Warrington Hospital. This role involves providing comprehensive secretarial and administrative support to Consultants and the multidisciplinary team, requiring excellent communication and interpersonal skills. Candidates should have prior medical secretarial experience and be motivated, with the ability to adapt quickly and empathize with patients. Responsibilities include diary management, handling correspondence, and maintaining patient confidentiality. Familiarity with Winscribe audio typing is a plus, but training will be provided along with training on internal systems like Lorenzo, E outcome, and ICE. The position may also require occasional travel to Halton Hospital.

As part of the Digestive Diseases (CBU) at Warrington and Halton Teaching Hospitals Foundation Trust, an exciting opportunity has arisen to work as part of the Colorectal secretarial team as a Medical Secretary.

The Digestive Diseases CBU covers Colorectal, UGI, General Surgery and Breast. This role would be based within the Colorectal & UGI secretarial team at Warrington Hospital.

This is an exciting time to be joining Warrington and Halton Hospitals and the Digestive Diseases team as we look to improve our services by undertaking a number of quality improvement projects across the department.

The ideal candidate will be a highly motivated, committed, and enthusiastic person with proven comprehensive medical secretarial and administrative skills.

This post is for an experienced Medical Secretary. We are looking for an enthusiastic and energetic individual to work in this extremely busy department. You will carry out comprehensive secretarial and administrative duties to provide an efficient medical secretarial service to the Digestive Diseases CBU, including the designated Consultant(s), junior medical staff and multidisciplinary team. Excellent communication and interpersonal skills are essential to this role. Knowledge of Winscribe audio typing software would be beneficial however in-house training will be given. You need to have willingness and ability to adapt and learn quickly and have the ability to empathise with people showing understanding for patients' and relatives' needs. This includes diary management, responding to enquiries and making bookings. You will action Consultants' correspondence appropriately, and assist in the organisation of the their workload, maintaining the highest levels of discretion and confidentiality at all times. You will ensure all patient notes, patient details, referral letters and information are captured and dealt with accordingly. Knowledge of the internal computer systems including Lorenzo, E outcome and ICE would be an advantage, but this is not essential as training will be provided.

This post is based at Warrington Hospital, but you may be asked to travel to Halton Hospital when the need arises.

About us
To carry out secretarial and administrative duties to provide an efficient and effective medical secretarial service to the Digestive Diseases CBU, including the designated Consultant(s), junior medical staff and multidisciplinary team. The confidential nature of all work concerning patients must be understood and safeguarded. The Medical Secretary is part of a team and must regard the interests of the patient as paramount and, as such, must be aware of the Data Protection Act (1998) and be aware of the consequences of the failure to comply with it.

Full job description attached.

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More about the NHS

The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values. Learn more...

Useful skills for a Medical Secretary: Click to view

To work as a Medical Secretary in the UK, you should possess a combination of technical, administrative, and interpersonal skills. Here are the key skills and qualifications that are often required:

Essential Skills:

1. Organizational Skills: Ability to manage multiple tasks, prioritize effectively, and keep track of appointments, medical records, and correspondence.

2. Communication Skills: Strong written and verbal communication skills to interact with healthcare professionals, patients, and other stakeholders.

3. Computer Literacy: Proficiency in using Microsoft Office (Word, Excel, Outlook) and medical software (like NHS systems, EMIS, or SystmOne).

4. Typing Skills: Fast and accurate typing skills are essential for transcription and data entry.

5. Attention to Detail: Accuracy is critical when handling patient records, medical documents, and databases.

6. Confidentiality Awareness: Understanding of patient confidentiality and data protection laws (e.g., GDPR) to ensure sensitive information is handled appropriately.

7. Knowledge of Medical Terminology: Familiarity with medical terminology, procedures, and anatomy to understand documents and communicate effectively in a healthcare environment.

8. Customer Service Skills: Ability to assist patients and address their inquiries empathetically and professionally.

9. Teamwork: Ability to work within a multidisciplinary team and collaborate with healthcare professionals.

10. Problem-Solving Skills: Capacity to handle issues that may arise and find solutions quickly.

Qualifications:

- Education: A minimum of GCSEs in English and Maths is usually required. A qualification in business administration or medical administration can be advantageous.

- Experience: Previous experience in an administrative role, especially in a healthcare setting, is beneficial but not always essential.

- Professional Development: Consider obtaining certifications related to medical administration or secretarial work to enhance your qualifications.

Additional Skills:

- Time Management: Ability to manage time effectively and meet deadlines.

- Adaptability: Flexibility to handle changing workloads and environments in a busy medical practice.

- Knowledge of NHS Protocols: Understanding of NHS procedures, policies, and regulations can be helpful.

Conclusion

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