HR Systems Support Officer in317 Regent Point in317 Regent Point PUBLISHED FRI 8 NOV 2024

The HR People Systems Teams are responsible for the production of all people related management information using systems such as ESR and eRoster systems. It is also responsible for the issuance of ID badges and Smart cards for the Trust and managing the administration transactional input into ESR.

We are looking for an enthusiastic and committed individual to join us to support our People Systems Team working within the Human Resources function at our office in Regent Point, Gosforth.

You will have a proactive and positive approach, with some experience using HR systems, ideally with the ESR and RA systems, the role will involve working at a computer screen during every shift.

The role would suit someone who enjoys systems and process improvement, interaction with people and the ability to work well under pressure to ensure deadlines are met.

The role is a part time position where hours can be flexible to suit both the right candidate and the requirements of the service.

Although specific system experience is not essential, applicants should be able to demonstrate a good understanding of IT systems to meet the requirements of this role and be keen to learn.

Please note this is an office based role.

• Interview Date 2 December 2024
• 32 Hours 15 Minutes/Week
• You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy

NO AGENCIES PLEASE

Providing administration support to the onboarding processes including the production of ID badges and smart cards, input of data into the electronic staff record (ESR), creation of user accounts.

Providing efficient telephone support to systems users across the Trust.

Meet and greet new starters at reception at the Royal Victoria Infirmary and Freeman Hospital for ID check checking, ID badge and smart card issue and to support individual staff queries.

Be a main point of contact for HR People Systems enquiries via email, phone and in person.

Input of accurate data into Electronic Staff Records (ESR) and other HR systems to support the Trust with access to high quality information.

General administrative and clerical duties as required.

About us

• To work in close collaboration with managers and staff to provide first line support in the form of a help desk, assisting with queries. Postholder must be adaptable to cover holiday/sickness for other staff within the team.
• To work as part of the People Systems team providing an efficient service covering all aspects of administration.
• To co-ordinate the Trusts RA processes for staff including the processing of access control requests, issuance of NHS CRS Smartcards to all Trust staff and the assignment of appropriate access, liaising with other departments such as Workforce Information, Medical Staffing, Staff Bank, and IT.
• Provide general advice to staff and managers on terms & conditions, policy, procedure, and good working practice.
• To support the RA team with the production, administration and delivery of the ID badge/Smartcards and clinics at the acute sites.

As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.

Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate. The method of payment is a salary deduction from your first months pay.