Receptionist - Barrow inBarrow inBarrow PUBLISHED FRI 29 NOV 2024

£11.44 to £12.62 an hour Dependant on shift BANK
MULTI-DISCIPLINARY WEEKEND

Cumbria Health ruvc40BP

Flexible work hours that allow for a better work-life balance.

Opportunity to develop skills through high-quality training and professional development opportunities.

Play a crucial role in enhancing patient care and making a positive impact in the community.

Work in a supportive and inclusive environment that values teamwork and collaboration.

Gain valuable experience in healthcare administration and communication with multi-disciplinary teams.

Ability to manage your own workload autonomously, promoting personal accountability and initiative.

Cumbria Health is recruiting a Bank Receptionist for their Barrow location. The role is crucial for the efficient functioning of the reception area, involving responsibilities such as general administration, data entry, equipment checks, and collaborating with multi-disciplinary teams. Candidates must be flexible, available to cover various shifts, including evenings, weekends, and bank holidays, as needed.

Key responsibilities include being the first point of contact for patients, processing confidential information, scheduling appointments, monitoring patient conditions, and performing equipment checks. The position requires efficient workload management, adherence to policies, and a commitment to confidentiality and professional development.

Cumbria Health emphasises a supportive work environment, offering training opportunities and the chance to positively impact the community. Applications are open until December 15, 2024.

Cumbria Health is seeking a reliable and professional Bank Receptionist to join our Barrow team. You will play a vital role in ensuring the efficient operation of the reception area at your designated base.

Responsibilities include:

General administration
Data entry
Equipment checks
Liaison with multi-disciplinary teams

This is a flexible role requiring availability to cover shifts on an as-needed basis, including evenings, weekends, bank holidays, and during staff absences such as sickness or annual leave.

Shift Timings

Monday to Friday:18:30 - 23:00
Weekends and Bank Holidays: 08:00 - 13:30, 13:30 - 18:30 & 18:30 - 23:00

Why Work with Us?

At Cumbria Health, we value our team and pride ourselves on providing a supportive and inclusive work environment. Benefits include:

A flexible work-life balance
Access to high-quality training and professional development opportunities
The opportunity to make a real difference in your community by supporting essential healthcare services

Closing Date

Applications close on 15 December 2024 at 23:59.

Take this opportunity to join a dynamic team where your contributions will directly enhance patient outcomes across the region. Apply today!

The post holder will be responsible for the efficient running of the reception area at their designated base. This includes general administration, data entry, equipment checks and liaison with multi-disciplinary teams. The role is dedicated to the extended access service, which means working unsociable hours including evenings, week-ends and Bank Holidays.

At all times, Cumbria Health will deliver a service that is in line with our values:

Clinically Focussed: Everything every one of us does is for the patient

Responsive: We listen and we respond quickly in a patient focussed way

One Team: We work together to provide a high quality service which is organised and consistent, and in partnership with both the local Acute and Community Trusts

High Standards: We provide skilled professionals working to the highest standards who are passionate about improving patient care

Growth & Sustainability: With our strong roots we will continue to thrive and grow

Communities: Connecting and engaging to meet local needs

About us
This list of duties and responsibilities, which follows, represents the broad range of tasks which may be required to be undertaken either routinely or periodically. This list is not exhaustive and the role may include additional duties which are not listed here.

1. To be the first point of contact for patients arriving at the TreatmentCentres.

2. Processing confidential patient information to pass to Clinicians

3. Contacting patients with appointment times.

4. Keeping a watchful eye on patients waiting to be seen and in the case ofworsening symptoms, alerting a relevant professional.

5. Alerting Emergency Services in the event of an emergency and/or gainhelp from within the department.

6. Gain an understanding of coordinating workload to capacity.

7. Carrying out equipment checks and reporting issues to the Control Room Supervisor.

8. To work autonomously, managing own workload effectively referring to line manager when necessary.

9. To adhere to all CUMBRIA HEALTH Policies and Procedures

10. Participate and ensure own on-going development

11. To maintain a high level of confidentiality and comply with the Data Protection Act. Be aware of the nature of information dealt with and work in a manner which ensures confidentiality and security

12. Undertake any other activities deemed appropriate and necessary by the organisation.

More information related to this job opportunity, from jobsincare:

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Useful skills for a Receptionist - Barrow: Click to view

To work as a receptionist in the UK, you'll need a mix of technical, interpersonal, and organizational skills. Here are some key skills and qualities that are typically required:

Technical Skills:

1. Computer Proficiency: Familiarity with word processing, spreadsheet software, and email systems. Knowledge of office management software and appointment scheduling tools can be beneficial.

2. Telephone Skills: Ability to handle calls professionally, take messages accurately, and use telephone systems effectively.

3. Data Entry: Attention to detail when inputting and managing information in databases.

Interpersonal Skills:

1. Communication Skills: Strong verbal and written communication skills to interact effectively with clients, visitors, and staff.

2. Customer Service Skills: Ability to provide a warm and friendly welcome, as well as address inquiries and concerns in a professional manner.

3. Problem-Solving: Capability to handle unexpected situations calmly and effectively.

Organizational Skills:

1. Time Management: Ability to prioritize tasks, manage appointments, and keep the reception area running smoothly.

2. Multitasking: Skill in handling various tasks simultaneously, such as answering phones, greeting visitors, and managing paperwork.

3. Attention to Detail: Ensuring accuracy in message-taking, appointment scheduling, and maintaining records.

Personal Qualities:

1. Professionalism: A keen sense of professionalism in appearance and behavior, as the receptionist represents the company.

2. Adaptability: Flexibility to adapt to different situations and changes in the work environment.

3. Teamwork: Ability to work collaboratively with other staff members in a busy office.

Additional Considerations:

- Experience: Previous experience in customer service or office administration can be advantageous.

- Language Skills: Proficiency in multiple languages can be a plus, especially in multicultural environments.

- Health and Safety Awareness: Basic understanding of health and safety regulations to ensure a safe work environment.