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Receptionist - Barrow with Cumbria Health in Barrow
Cumbria Health is seeking a reliable and professional Bank Receptionist to join our Barrow team. You will play a vital role in ensuring the efficient operation of the reception area at your designated base. Responsibilities include: General administration Data entry Equipment checks Liaison with multi-disciplinary teams This is a flexible role requiring availability to cover shifts on an as-needed basis, including evenings, weekends, bank holidays, and during staff absences such as sickness or annual leave. Shift Timings Monday to Friday:18:30 - 23:00 Weekends and Bank Holidays: 08:00 - 13:30, 13:30 - 18:30 & 18:30 - 23:00 Why Work with Us? At Cumbria Health, we value our team and pride ourselves on providing a supportive and inclusive work environment. Benefits include: A flexible work-life balance Access to high-quality training and professional development opportunities The opportunity to make a real difference in your community by supporting essential healthcare services Closing Date Applications close on 15 December 2024 at 23:59. Take this opportunity to join a dynamic team where your contributions will directly enhance patient outcomes across the region. Apply today! The post holder will be responsible for the efficient running of the reception area at their designated base. This includes general administration, data entry, equipment checks and liaison with multi-disciplinary teams. The role is dedicated to the extended access service, which means working unsociable hours including evenings, week-ends and Bank Holidays. At all times, Cumbria Health will deliver a service that is in line with our values: Clinically Focussed: Everything every one of us does is for the patient Responsive: We listen and we respond quickly in a patient focussed way One Team: We work together to provide a high quality service which is organised and consistent, and in partnership with both the local Acute and Community Trusts High Standards: We provide skilled professionals working to the highest standards who are passionate about improving patient care Growth & Sustainability : With our strong roots we will continue to thrive and grow Communities : Connecting and engaging to meet local needs About us This list of duties and responsibilities, which follows, represents the broad range of tasks which may be required to be undertaken either routinely or periodically. This list is not exhaustive and the role may include additional duties which are not listed here. 1. To be the first point of contact for patients arriving at the TreatmentCentres. 2. Processing confidential patient information to pass to Clinicians 3. Contacting patients with appointment times. 4. Keeping a watchful eye on patients waiting to be seen and in the case ofworsening symptoms, alerting a relevant professional. 5. Alerting Emergency Services in the event of an emergency and/or gainhelp from within the department. 6. Gain an understanding of coordinating workload to capacity. 7. Carrying out equipment checks and reporting issues to the Control Room Supervisor. 8. To work autonomously, managing own workload effectively referring to line manager when necessary. 9. To adhere to all CUMBRIA HEALTH Policies and Procedures 10. Participate and ensure own on-going development 11. To maintain a high level of confidentiality and comply with the Data Protection Act. Be aware of the nature of information dealt with and work in a manner which ensures confidentiality and security 12. Undertake any other activities deemed appropriate and necessary by the organisation.