Team Administrator inSouthampton inSouthampton PUBLISHED 1 NOV 2024
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The Trust are seeking to recruit a Team Administrator to join the NHS Talking Therapies for anxiety and depression, Southampton Steps 2 Wellbeing team.
The service provides a range of Step 2 and Step 3 psychological therapy options including Low and High Intensity CBT, Psycho-educational groups and Counselling.
We need a full time Team Administrator, Monday to Friday with Saturdays and evenings by rota. The individual will be able to ensure a confidential, efficient and comprehensive administrative service is provided to the Steps to Well-being clients and staff.
The successful applicant will need to be able to work occasional evening shifts (12-8pm) and Saturdays on a rota basis.
Training will take place in the office, but once trained, this post will be split between home working and office cover in Southampton.
This is an excellent opportunity for people with the appropriate skills, including the ability to manage a high volume of calls, occasionally handle distressed clients and provide a high level of customer care, to join a highly motivated and committed team.The successful applicants will be enthusiastic, self-motivated and hard-working. You will have good customer care communication skills, an excellent telephone manner, attention to detail, the ability to cope with complex tasks using a database which requires input and questioning of client information and previous experience of working in a busy office environment. You must be able to work accurately under pressure, whilst remaining calm and courteous and be able to work well as part of a team.
Employment in this post requires a Standard Disclosure and Barring Service (DBS) check,which the Trust will cover the cost of. Applicants who subscribe to the DBS update service are able to present a valid DBS certificate instead of requiring a new check.
About usFor the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.
As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare is working in partnership with The Princes Trust to support people getting into work, as part of this partnership, we are offering an employability service to support individuals between 16-30 years old with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support please do contact
The Trust are seeking to recruit a Team Administrator to join the NHS Talking Therapies for anxiety and depression, Southampton Steps 2 Wellbeing team.
The service provides a range of Step 2 and Step 3 psychological therapy options including Low and High Intensity CBT, Psycho-educational groups and Counselling.
We need a full time Team Administrator, Monday to Friday with Saturdays and evenings by rota. The individual will be able to ensure a confidential, efficient and comprehensive administrative service is provided to the Steps to Well-being clients and staff.
The successful applicant will need to be able to work occasional evening shifts (12-8pm) and Saturdays on a rota basis.
Training will take place in the office, but once trained, this post will be split between home working and office cover in Southampton.
This is an excellent opportunity for people with the appropriate skills, including the ability to manage a high volume of calls, occasionally handle distressed clients and provide a high level of customer care, to join a highly motivated and committed team.The successful applicants will be enthusiastic, self-motivated and hard-working. You will have good customer care communication skills, an excellent telephone manner, attention to detail, the ability to cope with complex tasks using a database which requires input and questioning of client information and previous experience of working in a busy office environment. You must be able to work accurately under pressure, whilst remaining calm and courteous and be able to work well as part of a team.
Employment in this post requires a Standard Disclosure and Barring Service (DBS) check,which the Trust will cover the cost of. Applicants who subscribe to the DBS update service are able to present a valid DBS certificate instead of requiring a new check.
About us
For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.
As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare is working in partnership with The Princes Trust to support people getting into work, as part of this partnership, we are offering an employability service to support individuals between 16-30 years old with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support please do contact
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