Support worker - Mid Home First inBroomfield inBroomfield PUBLISHED MON 28 OCT 2024

Band 3: £24,071 to £25,674 a year per annum PERMANENT
24-HOUR MULTI-DISCIPLINARY NHS

Essex Partnership University NHS Foundation Trust rW0iZN1S

The role of "Support Worker - Mid Home First" at Broomfield with Essex Partnership University NHS Foundation Trust involves delivering patient-centered care under the supervision of a senior team member. Responsibilities include assisting service users with daily activities, providing education and guidance, conducting physical health checks, and participating in risk assessments. The role requires collaboration with various stakeholders and offers services 24/7, necessitating shift work. Candidates are expected to uphold the Trust's values and adhere to NHS standards while documenting client interactions accurately.

Additionally, successful candidates will participate in a two-week induction program, including training at the MSE ICS Education Hub, to enhance their skills and knowledge in healthcare support. The position requires a face-to-face interview, and applicants unable to attend should not apply. Applicants should also be aware that sponsorship is not available for this job role.

You will be responsible for assisting with the delivery of patient centred care under the supervision of a senior member of the Mid Home First; providing practical support to service users in performing day to day activities, guidance and education, and in assisting in their management and care based upon individual needs under the guidance of a senior member of the Team.

You will be expected to work collaboratively with key partner organisations, service users, carers, clinicians and other practitioners within the multi-disciplinary team in delivering services; providing a 7-day a week, 24-hours a day service for 365 days a year, working shifts where appropriate and operationally required.

In delivering your duties you are expected to display behaviours that are aligned with the Trust values and as required in accordance with the NHS Constitution at all times.

Please note that this role outline serves to provide an illustrative example of the duties and responsibilities you may be expected to undertake during the course of your normal duties. It is not an exhaustive list and you will therefore be required to undertake other responsibilities and duties that are considered to be commensurate with the band.

About us
Assist in the management and care of service users under supervision

Produce accurate and timely documentation / records on all clients in line with relevant codes and Trust policy

Assist senior staff in the ongoing assessment and observation of service users and provide timely and appropriate feedback

Assist in the risk assessment of the individual and of the potential hazards in the SU environment

Provide practical support to service users, carers

Transport / accompany service users to appointments

Attend Team meetings i.e. referral / review / business as appropriate

Report and document incidents as required

Support service users in activities of daily living such as meal planning, shopping, budget management

Support with employment, housing and benefit claims and paperwork

Undertake physical health care checks of service users, document and report results

Under supervision take part in assessing and reviewing care

Under supervision take part in group work (low level) such as relaxation, health promotion, sleep hygiene etc

Provide support to service user to promote concordance with medication and treatment regimes in line with Trust policy

Transport and store medications in line with Trust policy

Provide practical support, guidance and education for service users, carers

Regrettably, we cannot offer sponsorship for all of our job roles. If you apply for a role that we cannot offer sponsorship for, unfortunately your application form be rejected from the process.

Please note this vacancy requires a face to face interview with the Recruiting Manager. Applicants that are unable to attend a face to face interview need not apply.

The Mid and South Essex Integrated Care System (ICS) brings together key health, care, community, and voluntary sector organisations from across our area. Our aim is to work together in partnership to join up health and care services, improving our populations health and wellbeing and reducing health inequalities. One such example of this collaborative work is the launch of our HCA Academy, an ICS initiative between Essex Partnership University NHS Foundation Trust (EPUT) and Mid and South Essex NHS Foundation Trust (MSEFT) to support the incoming Health Care assistant (HCA) workforce. The academy models a one workforce cross system approach to the onboarding, induction, education and experience of Healthcare Assistants.

To support this one workforce model the successful candidate for this post will be required to attend our5 day (Monday to Friday) face to face Induction Programme at our MSE ICS Education Hub at Brentwood Community Hospital. Your start date will therefore fall on one of two of the HCA Academy induction dates across the month, which will be discussed and agreed during the recruitment process.

Our HCA Academy Induction programme has been designed to train and support the successful candidate through the early stages of their employment at EPUT and will provide opportunities to enhance skills, knowledge and experience.

Further information will be provided post interview .

This will be followed by an additional 5 day (Monday to Friday) EPUT corporate / mandatory training welcome. ( EPUT Welcome will be varied between face to face and virtual delivery).

More information related to this job opportunity, from jobsincare:

Possible interview questions for this job Click to view Start practice interview NEW!

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More about the NHS

The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values. Learn more...

Useful skills for a Support worker - Mid Home First: Click to view

To work as a Support Worker in the UK, you'll need a combination of personal qualities and specific skills. Here are some key skills and attributes that are typically important for this role:

1. Communication Skills: Ability to listen actively and communicate clearly with clients, their families, and other professionals.

2. Empathy and Compassion: Understanding the emotional needs of clients and demonstrating compassion and care is crucial.

3. Problem-Solving Skills: Ability to assess situations and come up with practical solutions to meet the needs of clients.

4. Patience and Resilience: Working with clients who may have challenging behaviors or emotional needs requires a lot of patience and the ability to remain calm under pressure.

5. Interpersonal Skills: Building rapport and maintaining professional relationships with clients and colleagues.

6. Organizational Skills: Manage your time effectively and keep track of multiple responsibilities and tasks.

7. Teamwork: Ability to work collaboratively with other professionals such as social workers, health care providers, and therapists.

8. Flexibility and Adaptability: Clients' needs can change rapidly, so it’s important to adapt to new situations.

9. Knowledge of Safeguarding: Understanding policies and practices around safeguarding vulnerable individuals is essential for ensuring their safety.

10. Cultural Awareness: Being sensitive to the diverse backgrounds and needs of clients and providing appropriate support.

11. Basic IT Skills: Familiarity with using computers and electronic health records, as well as communication tools.

12. First Aid and Health Care Knowledge: While not always required, having basic first aid skills can be beneficial, and understanding health conditions related to your client group is important.

While formal qualifications are not always necessary, having relevant training or a vocational qualification in health and social care can be advantageous. Additionally, specific roles may require knowledge or experience in particular areas, such as mental health, learning disabilities, or physical disabilities.

It's also essential to undergo a background check (DBS check) as working with vulnerable individuals often requires safeguarding compliance.

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51.77643966674805 0.4609568119049072 Broomfield, Chelmsford

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