Support worker - Mid Home First inBroomfield inBroomfield PUBLISHED 28 OCT 2024

Band 3: £24,071 to £25,674 a year per annum  PERMANENT 
To support this one workforce model the successful candidate for this post will be required to attend our5 day (Monday to Friday) face to face Induction Programme at our MSE ICS Education Hub at Brentwood Community Hospital.

You will be responsible for assisting with the delivery of patient centred care under the supervision of a senior member of the Mid Home First; providing practical support to service users in performing day to day activities, guidance and education, and in assisting in their management and care based upon individual needs under the guidance of a senior member of the Team.

You will be expected to work collaboratively with key partner organisations, service users, carers, clinicians and other practitioners within the multi-disciplinary team in delivering services; providing a 7-day a week, 24-hours a day service for 365 days a year, working shifts where appropriate and operationally required.

In delivering your duties you are expected to display behaviours that are aligned with the Trust values and as required in accordance with the NHS Constitution at all times.

Please note that this role outline serves to provide an illustrative example of the duties and responsibilities you may be expected to undertake during the course of your normal duties. It is not an exhaustive list and you will therefore be required to undertake other responsibilities and duties that are considered to be commensurate with the band.

About us

Assist in the management and care of service users under supervision

Produce accurate and timely documentation / records on all clients in line with relevant codes and Trust policy

Assist senior staff in the ongoing assessment and observation of service users and provide timely and appropriate feedback

Assist in the risk assessment of the individual and of the potential hazards in the SU environment

Provide practical support to service users, carers

Transport / accompany service users to appointments

Attend Team meetings i.e. referral / review / business as appropriate

Report and document incidents as required

Support service users in activities of daily living such as meal planning, shopping, budget management

Support with employment, housing and benefit claims and paperwork

Undertake physical health care checks of service users, document and report results

Under supervision take part in assessing and reviewing care

Under supervision take part in group work (low level) such as relaxation, health promotion, sleep hygiene etc

Provide support to service user to promote concordance with medication and treatment regimes in line with Trust policy

Transport and store medications in line with Trust policy

Provide practical support, guidance and education for service users, carers


Regrettably, we cannot offer sponsorship for all of our job roles. If you apply for a role that we cannot offer sponsorship for, unfortunately your application form be rejected from the process.


Please note this vacancy requires a face to face interview with the Recruiting Manager. Applicants that are unable to attend a face to face interview need not apply.


The Mid and South Essex Integrated Care System (ICS) brings together key health, care, community, and voluntary sector organisations from across our area. Our aim is to work together in partnership to join up health and care services, improving our populations health and wellbeing and reducing health inequalities. One such example of this collaborative work is the launch of our HCA Academy, an ICS initiative between Essex Partnership University NHS Foundation Trust (EPUT) and Mid and South Essex NHS Foundation Trust (MSEFT) to support the incoming Health Care assistant (HCA) workforce. The academy models a one workforce cross system approach to the onboarding, induction, education and experience of Healthcare Assistants.


To support this one workforce model the successful candidate for this post will be required to attend our5 day (Monday to Friday) face to face Induction Programme at our MSE ICS Education Hub at Brentwood Community Hospital. Your start date will therefore fall on one of two of the HCA Academy induction dates across the month, which will be discussed and agreed during the recruitment process.


Our HCA Academy Induction programme has been designed to train and support the successful candidate through the early stages of their employment at EPUT and will provide opportunities to enhance skills, knowledge and experience.


Further information will be provided post interview .


This will be followed by an additional 5 day (Monday to Friday) EPUT corporate / mandatory training welcome. ( EPUT Welcome will be varied between face to face and virtual delivery).

You will be responsible for assisting with the delivery of patient centred care under the supervision of a senior member of the Mid Home First; providing practical support to service users in performing day to day activities, guidance and education, and in assisting in their management and care based upon individual needs under the guidance of a senior member of the Team.

You will be expected to work collaboratively with key partner organisations, service users, carers, clinicians and other practitioners within the multi-disciplinary team in delivering services; providing a 7-day a week, 24-hours a day service for 365 days a year, working shifts where appropriate and operationally required.

In delivering your duties you are expected to display behaviours that are aligned with the Trust values and as required in accordance with the NHS Constitution at all times.

Please note that this role outline serves to provide an illustrative example of the duties and responsibilities you may be expected to undertake during the course of your normal duties. It is not an exhaustive list and you will therefore be required to undertake other responsibilities and duties that are considered to be commensurate with the band.

About us

Assist in the management and care of service users under supervision

Produce accurate and timely documentation / records on all clients in line with relevant codes and Trust policy

Assist senior staff in the ongoing assessment and observation of service users and provide timely and appropriate feedback

Assist in the risk assessment of the individual and of the potential hazards in the SU environment

Provide practical support to service users, carers

Transport / accompany service users to appointments

Attend Team meetings i.e. referral / review / business as appropriate

Report and document incidents as required

Support service users in activities of daily living such as meal planning, shopping, budget management

Support with employment, housing and benefit claims and paperwork

Undertake physical health care checks of service users, document and report results

Under supervision take part in assessing and reviewing care

Under supervision take part in group work (low level) such as relaxation, health promotion, sleep hygiene etc

Provide support to service user to promote concordance with medication and treatment regimes in line with Trust policy

Transport and store medications in line with Trust policy

Provide practical support, guidance and education for service users, carers


Regrettably, we cannot offer sponsorship for all of our job roles. If you apply for a role that we cannot offer sponsorship for, unfortunately your application form be rejected from the process.


Please note this vacancy requires a face to face interview with the Recruiting Manager. Applicants that are unable to attend a face to face interview need not apply.


The Mid and South Essex Integrated Care System (ICS) brings together key health, care, community, and voluntary sector organisations from across our area. Our aim is to work together in partnership to join up health and care services, improving our populations health and wellbeing and reducing health inequalities. One such example of this collaborative work is the launch of our HCA Academy, an ICS initiative between Essex Partnership University NHS Foundation Trust (EPUT) and Mid and South Essex NHS Foundation Trust (MSEFT) to support the incoming Health Care assistant (HCA) workforce. The academy models a one workforce cross system approach to the onboarding, induction, education and experience of Healthcare Assistants.


To support this one workforce model the successful candidate for this post will be required to attend our5 day (Monday to Friday) face to face Induction Programme at our MSE ICS Education Hub at Brentwood Community Hospital. Your start date will therefore fall on one of two of the HCA Academy induction dates across the month, which will be discussed and agreed during the recruitment process.


Our HCA Academy Induction programme has been designed to train and support the successful candidate through the early stages of their employment at EPUT and will provide opportunities to enhance skills, knowledge and experience.


Further information will be provided post interview .


This will be followed by an additional 5 day (Monday to Friday) EPUT corporate / mandatory training welcome. ( EPUT Welcome will be varied between face to face and virtual delivery).



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