Bank Health Care Assistant inHaslemere inHaslemere PUBLISHED
TUE 8 OCT 2024
Procare Health Limited rviWXDEm
The position requires adherence to policies and procedures, with an emphasis on safety, quality patient care, and maintaining confidentiality. Health Care Assistants must be capable of using clinical IT systems like EMIS for accurate patient record-keeping. Additionally, they are expected to contribute to the development of skills for themselves and others, maintain updated knowledge in healthcare practices, and participate in a team-oriented environment that prioritizes patient care and collaboration.
Procare Health Limited are a GP federation providing health care services to the local Guildford & Waverley population outside of traditional working hours.
We are seeking Health Care Assistants working flexibly on a zero hours contract to support an efficient, effective, and quality Enhanced Access service in Guildford and Waverley. You will deliver delegated health care activities working independently, without direct supervision, alongside a Registered Nurse or GP, providing wound care, BP monitoring and phlebotomy in a GP Practice or Diagnostic Hub setting. We have flexible hours working weekday evenings and Saturdays.
The post holder will be required to perform a range of health care assistant activities in a GP practice or Diagnostic Hub and will work without direct supervision under the direction of a Registered Nurse of GP. This post holder will need to ensure that all relevant policy, protocols, guidelines, and Standard Operating Procedures (SOPs) are followed. The post holder will need to have health care assistant skills in basic wound care, venepuncture, BP monitoring etc and have a level 2 NVQ or equivalent.
You will be a good communicator, calm and have a professional manner. You will be able to work methodically and independently whilst being a good team player. The post holder will need to be able to use EMIS to record patient interactions after each appointment.
About us
Procare Philosophy and Values Framework
The post holder will ensure that patients, services users, families and carers have a positive safe and high quality experience when accessing and receiving care, treatment, advice and support from Procare employees and will ensure learning is shared and embedded in situations where things did not go as well as they should have.
Patients are the most important people in the health service and are at the centre of primary and community health care services. As patients and carers are the experts in how they feel and what it is like to live with or care for someone with an illness or condition, all Procare employees are guided by real experience of our services to guide quality and service improvements. Underpinning this philosophy is a Values Framework using the mnemonic PATIENT with the expectation that all Procare employees demonstrate behaviours both during the recruitment and selection process and every day at work against each area in the Values Framework
Procare PATIENT Values Framework:
Person centred care with a client centred focus
Achieves clinical excellence, and inspires others
Teamwork, working together in an integrated environment because everybody matters
Integrity, in all that we do
Experiences, are used for quality improvement and continuous learning
New ideas, for clinically and cost-effective care
Takes care of self, our own personal wellbeing is paramount
KEY RESPONSIBILITIES:
Communication / IT
Communicates effectively with patients, carers, and colleagues maintaining positive working relationships
Ensures that patients are always treated safely and courteously
Uses empathetic and effective communication skills for a wide range of patients, including those with mental or physical impairment or where there may be language barriers; and where information may be sensitive
Able to use electronic communication and keep accurate patients records in line with policy and procedures
Documents accurate and concise information on all care given to patients in the patients electronic care record on EMIS and on clinical paper records
Respects confidential information obtained in the course of work and refrain from disclosing such information to anyone other than professional staff directly concerned with the patients care or other authorised person
Aware of and work within the Data Protection Act and follow local codes of practice to ensure appropriate action is taken to safeguard confidential information
Record activity data accurately, ensuring that the deadline for entry on to the computer system is met
Uses clinical IT systems for the recording, monitoring and compilation of training, audits and service records
Implements, monitors, maintains and records agreed standards of care
Encourages feedback from colleagues, patients, and carers
Quality / Safety / Patient Care
Delivers nursing care within GP practices as delegated by the Registered Nurses or GP and in accordance with own competencies.
Promotes the safety and wellbeing of patients, colleagues, and other persons, and assist in ensuring a safe working environment
Assists in the technical aspects of nursing care e.g. phlebotomy, ECG, wound care, health checks etc.
Reports any changes in condition of the patient to the Registered Nurse or GP onsite.
Identifies and concerns regarding patients health and report in a timely manner to the Registered Nurse or GP
Aware of the procedure to be followed in cases of Fire, Cardiac Arrest, collapse, and any other emergency
Ensures all untoward incidents, accidents and areas of clinical risk are identified and reported to the lead nurse in accordance with policy
Participates in surveys and audits as required
Aware of budgetary issues and the needs for effective use of resources
Medicines Management and infection control
Undertake all aspects of medicines management related activities in accordance within the companys medicines policies to ensure the safe, legal and appropriate use of medicines.
Able to have a clear understanding of all the Organisational policies in relation to infection control
To have a clear understanding of the sharps policy and action to take if any needle stick injury occurs.
To demonstrate good infection control measures, including donning and doffing PPE.
Development of Self and Others
Works unsupervised and is accountable for own actions while providing direct patient care
Maintains knowledge and works within policies and procedures
Responsible for the self- development of skills and competencies through participation in learning and development activities, completion of the care certificate and maintains up to date relevant knowledge / skills
Keeps up to date with job knowledge by participating in educational opportunities, reading professional publications, and maintaining training portfolio
Actively participates in internal and external training as appropriate to personal and team skills development
Responsible for ensuring mandatory training is kept up to date according to legislation and to local policies
Ability to work flexibly to provide an innovative and effective service to meet the needs of the patients
Participates in the orientation and induction of new staff and students
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