Patient Systems Support Assistant inDerby inDerby PUBLISHED 31 OCT 2024

Band 5: £29,970 to £36,483 a year pro rata pa  SECONDMENT 

An exciting opportunity has arisen to join our Patient Systems team where the prime responsibility will be providing customer support to users of multiple systems used throughout the Trust.

The role will require understanding of Trust processes and workflows as it incorporates responsibility for ensuring that system data reference files, system upgrades, general system maintenance is managed effectively and in a timely manner.


The role will be based at Royal Derby Hospitalbut may involve travel to other locations within the Trust.

The role will require understanding of Trust processes and workflows as it incorporates responsibility for ensuring that system data reference files, system upgrades, general system maintenance is managed effectively and in a timely manner.

You will also provide excellent IT support and training for users with system changes or for staff new to the Trust.

You will require the ability to work under pressure and to tight timescales, hence excellent time management skills are essential.

You will also be expected to work as part of a team but equally to work independently to support the needs of the service.

The service currently provides 24/7 support so some out of hours work will be required on an on call basis.


Closing date of applications: 14 November 2024


Interview date: 28 November 2024

About us

Please see attached Job description and Person Specification. To apply please click APPLY FOR THIS JOB this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.

Following the recent update on UK immigration policy for those on a Health and Care Visa or Skilled Worker Visa, please click on the link to check your eligibility before applying for this post as we may be unable to provide sponsorship Impacts of the changes to the UK immigration policy | NHS Employers

An exciting opportunity has arisen to join our Patient Systems team where the prime responsibility will be providing customer support to users of multiple systems used throughout the Trust.

The role will require understanding of Trust processes and workflows as it incorporates responsibility for ensuring that system data reference files, system upgrades, general system maintenance is managed effectively and in a timely manner.


The role will be based at Royal Derby Hospitalbut may involve travel to other locations within the Trust.

The role will require understanding of Trust processes and workflows as it incorporates responsibility for ensuring that system data reference files, system upgrades, general system maintenance is managed effectively and in a timely manner.

You will also provide excellent IT support and training for users with system changes or for staff new to the Trust.

You will require the ability to work under pressure and to tight timescales, hence excellent time management skills are essential.

You will also be expected to work as part of a team but equally to work independently to support the needs of the service.

The service currently provides 24/7 support so some out of hours work will be required on an on call basis.


Closing date of applications: 14 November 2024


Interview date: 28 November 2024

About us

Please see attached Job description and Person Specification. To apply please click APPLY FOR THIS JOB this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.

Following the recent update on UK immigration policy for those on a Health and Care Visa or Skilled Worker Visa, please click on the link to check your eligibility before applying for this post as we may be unable to provide sponsorship Impacts of the changes to the UK immigration policy | NHS Employers

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