Administrator in Warmley inWarmley PUBLISHED TUE 14 JAN 2025 Jump to job information section

Band 3: £24,071 to £25,674 a year per annum, pro rata PERMANENT GOOD SALARY

Sirona care & health CIC rSApwpnb

Job description

Are you dynamic, enthusiastic and ready for a challenge?

Do you want to work for a progressive organisation where staff have a voice?

Our Integrated Neighbourhood Teams (INTs) deliver out of hospital care to people in their own homes or community clinics. We provide these services to people who are registered with a GP within Bristol, North Somerset, and South Gloucestershire (BNSSG).

As a member of our administrative team you will play an essential role in supporting clinical colleagues who work in these teams. The administrative team work alongside clinical teams who include Nurses, Physiotherapists, Occupational Therapists and support staff. This role will focus specifically on supporting the Integrated Neighbourhood Team.

Our base locations are Warmley Business Park (Warmley, Bristol) and Woodlands Court (Bradley Stoke, Bristol).

Provide a professional service to a range of customers including patients/clients, carers, families, health professionals and other organisations.
Respond appropriately to unexpected and challenging situations which may include contact with patients in emotional situations.
Correct data quality errors using business intelligence information
Give non-clinical advice appropriately.
Escalate issues to line manager.
Liaise with colleagues, patients and external contacts regarding complex messages and patient queries (including sensitive information) to help the team run effectively.
Adapt communication according to a diverse range of situations.
Create templates and bespoke letters with guidance.
Maintain awareness of priorities.
Train colleagues and provide day to day supervision.
Problem solve to manage expectations of patients.
Develop rotas and resolve conflicting diary appointments.
Organise meetings, set agendas, take minutes and follow up actions.
Undertake project administration.
Follow standard operating procedures, contributing ideas for process improvements.
Support managers with recruitment related admin.
Responsible for small expenditure and ordering of stationery and supplies.
Maintain records relating to medical devices and equipment.
Transport supplies as required.
Create and maintain accurate records in line with confidentiality guidelines.
Collate and input data using various systems, producing reports.

Travel between our bases is essential.

About us
Please see the attached Job Description for a full list of duties and responsibilities before applying for this position.

We are unable to provide sponsorship for this role and can only accept applications from UK based applicants.

If you are currently require a visa to work in the UK, there must be a minimum of 12 months from your start date until the expiry date.

Not sure?
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.

Requirements

See the job description for full role requirements.

Benefits

Benefits are provided by the employer and will be confirmed during your application.

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More information related to this job opportunity, from jobsincare:

Useful skills for an Administrator: Click to view

To work as an Administrator in the UK, you typically need a combination of technical skills, soft skills, and relevant experience. Here are some key skills that are often sought after in administrative roles:

Technical Skills:

1. Computer Literacy: Proficiency in using word processing, spreadsheet, and presentation software (e.g., Microsoft Office Suite: Word, Excel, PowerPoint).

2. Data Entry and Management: Ability to accurately enter and manage data in databases and other systems.

3. Organisational Software: Familiarity with tools like project management software (e.g., Trello, Asana), email clients, and calendar management systems.

4. Basic Financial Skills: Understanding of budgeting, invoicing, and basic accounting processes may be advantageous.

5. Record Keeping: Ability to maintain and manage physical and digital filing systems.

Soft Skills:

1. Communication Skills: Strong verbal and written communication skills for effective interaction with colleagues, clients, and stakeholders.

2. Attention to Detail: A keen eye for detail to ensure accuracy in documentation and tasks.

3. Time Management: Ability to prioritize tasks and manage time efficiently to meet deadlines.

4. Problem-Solving: Capability to identify issues and provide practical solutions.

5. Teamwork: Willingness to work collaboratively with others in a team environment.

Interpersonal Skills:

1. Customer Service: Skills in dealing with clients and providing excellent service when required.

2. Professionalism: Maintaining a professional demeanor within the workplace.

3. Adaptability: Flexibility to adapt to changing situations and demands.

Additional Considerations:

- Experience: Previous administrative experience can be beneficial, although entry-level positions may not require extensive experience.

- Qualifications: While not always necessary, having relevant qualifications (such as an NVQ in Business Administration or similar) can be advantageous.

- References: Good references from previous employers can enhance your application.

Continuous Learning:

- Staying updated with new technologies and software commonly used in administration can also be beneficial for career advancement.

inWarmley

51.457516 -2.4745119 Warmley

in Warmley click to show distance

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