Band 3: £24,071 to £25,674 a year per annum, pro rata
PERMANENT GOOD SALARY
Sirona care & health CIC rSApwpnb
Supportive Environment, Working for Sirona care & health CIC means being part of a progressive organization that values staff input and provides a supportive work environment.
Diverse Responsibilities, The role encompasses a wide range of tasks, from administrative support to problem-solving and training, keeping the work engaging and dynamic.
Impactful Work, Administrators play a critical role in supporting clinical teams, directly affecting the quality of care provided to patients in their homes and communities.
Professional Development, Opportunities for training and development are available, allowing for personal growth and the chance to enhance your skills in various areas.
Collaboration with Healthcare Professionals, The position allows for close collaboration with a diverse team of healthcare professionals, leading to increased knowledge and networking opportunities.
Flexibility and Variety, The role requires adaptability and offers variety, including communication with different stakeholders and managing various administrative tasks.
The role of Administrator at Sirona Care & Health CIC in Warmley involves providing essential administrative support to the Integrated Neighbourhood Teams (INTs) delivering community-based health care. The successful candidate will engage with various stakeholders, including patients, healthcare professionals, and external organisations, managing complex queries and fostering communication. Key responsibilities include maintaining accurate records, problem-solving, organizing meetings, creating correspondence, training colleagues, and assisting with recruitment-related administration. The position requires the ability to handle sensitive situations, adapt communication styles, and manage logistical tasks like diary conflicts and supply ordering.
Candidates should be dynamic, enthusiastic, and ready to face challenges in a progressive organisation that values staff input. The role also involves travel between different bases and the requirement to possess data management skills to contribute to process improvements while ensuring confidentiality. Applicants must be UK-based, as sponsorship is not available.
Candidates should be dynamic, enthusiastic, and ready to face challenges in a progressive organisation that values staff input. The role also involves travel between different bases and the requirement to possess data management skills to contribute to process improvements while ensuring confidentiality. Applicants must be UK-based, as sponsorship is not available.
Are you dynamic, enthusiastic and ready for a challenge?
Do you want to work for a progressive organisation where staff have a voice?
Our Integrated Neighbourhood Teams (INTs) deliver out of hospital care to people in their own homes or community clinics. We provide these services to people who are registered with a GP within Bristol, North Somerset, and South Gloucestershire (BNSSG).
As a member of our administrative team you will play an essential role in supporting clinical colleagues who work in these teams. The administrative team work alongside clinical teams who include Nurses, Physiotherapists, Occupational Therapists and support staff. This role will focus specifically on supporting the Integrated Neighbourhood Team.
Our base locations are Warmley Business Park (Warmley, Bristol) and Woodlands Court (Bradley Stoke, Bristol).
- Provide a professional service to a range of customers including patients/clients, carers, families, health professionals and other organisations.
- Respond appropriately to unexpected and challenging situations which may include contact with patients in emotional situations.
- Correct data quality errors using business intelligence information
- Give non-clinical advice appropriately.
- Escalate issues to line manager.
- Liaise with colleagues, patients and external contacts regarding complex messages and patient queries (including sensitive information) to help the team run effectively.
- Adapt communication according to a diverse range of situations.
- Create templates and bespoke letters with guidance.
- Maintain awareness of priorities.
- Train colleagues and provide day to day supervision.
- Problem solve to manage expectations of patients.
- Develop rotas and resolve conflicting diary appointments.
- Organise meetings, set agendas, take minutes and follow up actions.
- Undertake project administration.
- Follow standard operating procedures, contributing ideas for process improvements.
- Support managers with recruitment related admin.
- Responsible for small expenditure and ordering of stationery and supplies.
- Maintain records relating to medical devices and equipment.
- Transport supplies as required.
- Create and maintain accurate records in line with confidentiality guidelines.
- Collate and input data using various systems, producing reports.
Travel between our bases is essential.
About us
Please see the attached Job Description for a full list of duties and responsibilities before applying for this position.
We are unable to provide sponsorship for this role and can only accept applications from UK based applicants.
If you are currently require a visa to work in the UK, there must be a minimum of 12 months from your start date until the expiry date.
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Useful skills for an Administrator:
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To work as an Administrator in the UK, you typically need a combination of technical skills, soft skills, and relevant experience. Here are some key skills that are often sought after in administrative roles:
Technical Skills:
1. Computer Literacy: Proficiency in using word processing, spreadsheet, and presentation software (e.g., Microsoft Office Suite: Word, Excel, PowerPoint).
2. Data Entry and Management: Ability to accurately enter and manage data in databases and other systems.
3. Organisational Software: Familiarity with tools like project management software (e.g., Trello, Asana), email clients, and calendar management systems.
4. Basic Financial Skills: Understanding of budgeting, invoicing, and basic accounting processes may be advantageous.
5. Record Keeping: Ability to maintain and manage physical and digital filing systems.
Soft Skills:
1. Communication Skills: Strong verbal and written communication skills for effective interaction with colleagues, clients, and stakeholders.
2. Attention to Detail: A keen eye for detail to ensure accuracy in documentation and tasks.
3. Time Management: Ability to prioritize tasks and manage time efficiently to meet deadlines.
4. Problem-Solving: Capability to identify issues and provide practical solutions.
5. Teamwork: Willingness to work collaboratively with others in a team environment.
Interpersonal Skills:
1. Customer Service: Skills in dealing with clients and providing excellent service when required.
2. Professionalism: Maintaining a professional demeanor within the workplace.
3. Adaptability: Flexibility to adapt to changing situations and demands.
Additional Considerations:
- Experience: Previous administrative experience can be beneficial, although entry-level positions may not require extensive experience.
- Qualifications: While not always necessary, having relevant qualifications (such as an NVQ in Business Administration or similar) can be advantageous.
- References: Good references from previous employers can enhance your application.
Continuous Learning:
- Staying updated with new technologies and software commonly used in administration can also be beneficial for career advancement.
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