Lakeside Healthcare GrouprPMjjZs7
In addition to administrative leadership, the role requires a solid understanding of practice procedures, effective time management, and the ability to prioritize workloads. The Team Lead must also engage in auditing staff performance, manage sensitive information, and assist in coordinating compliance activities such as fire drills. Strong computer skills are necessary, and while specific software training will be provided, the candidate should possess general computer proficiency and excellent communication skills.
Are you:
A motivated, positive and proactive person with strong administrative skills?
Do you thrive in a fast-paced organisation with a growing team with great spirit?
An opportunity has arisen for an Administration Team lead to join our practice team.
To lead on a variety of administrative duties to ensure the smooth running of the practice pertaining to Scanning, Coding and Summarising along with other administrative processes. To provide administration support to the management team, working closely alongside the management team.
Facilitate effective communication between all staff members, patients, members of the primary health care team, secondary care and other associated parties.
Be a point of contact for the administrative team, carrying out reviews and appraisals, ensuring the team are working to set KPIs and troubleshooting where necessary, whilst liaising with management.
About us
To lead on a variety of administrative duties to ensure the smooth running of the practice pertaining to Scanning, Coding and Summarising along with other administrative processes. To provide administration support to the management team, working closely alongside the management team.
Facilitate effective communication between all staff members, patients, members of the primary health care team, secondary care and other associated parties. Be a point of contact for the administrative team, carrying out reviews and appraisals, ensuring the team are working to set KPIs and troubleshooting where necessary, whilst liaising with management.
Participate in the co-ordination of the fire drills to comply with health and safety regulations.
Job Responsibilities:
Team lead
Act as a point of contact for the administration team
Carry out probationary reviews and annual appraisals
Ensure the team are working to set KPIs
Liaise with the patient services manager to address and resolve any issues that may arise.
Administration
- To have a thorough knowledge of all practice procedures
- To work in accordance with written protocols
- Coding and scanning of documents as requested
- Time management and prioritising workload
- Ensuring summarising and read-coding of new patients previous medical records are completed to the agreed timescales
- Auditing staff to ensure KPI targets are achieved
- Coding of sensitive and confidential information onto the GP database
Computer Skills
- General computer skills, as full training provided
- System one knowledge
Telephone
- Take calls from work colleagues or third parties and deal with their enquiry in a friendly, polite and professional manner.
Other Tasks
Duties may be varied from time to time under the direction of the Management Team, dependent on current and evolving practice workload and staffing levels.
Other Tasks
Ensure all backlogs are kept to a minimum
Ensure annual leave and HR issues are monitored and dealt with
Any other duties to lead the admin Team
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