Administration Team Lead in Corby inCorby PUBLISHED THU 2 JAN 2025 Jump to job information section

Are you:

A motivated, positive and proactive person with strong administrative skills?

Do you thrive in a fast-paced organisation with a growing team with great spirit?

An opportunity has arisen for an Administration Team lead to join our practice team.

To lead on a variety of administrative duties to ensure the smooth running of the practice pertaining to Scanning, Coding and Summarising along with other administrative processes. To provide administration support to the management team, working closely alongside the management team.

Facilitate effective communication between all staff members, patients, members of the primary health care team, secondary care and other associated parties.

Be a point of contact for the administrative team, carrying out reviews and appraisals, ensuring the team are working to set KPIs and troubleshooting where necessary, whilst liaising with management.

About us

To lead on a variety of administrative duties to ensure the smooth running of the practice pertaining to Scanning, Coding and Summarising along with other administrative processes. To provide administration support to the management team, working closely alongside the management team.

Facilitate effective communication between all staff members, patients, members of the primary health care team, secondary care and other associated parties. Be a point of contact for the administrative team, carrying out reviews and appraisals, ensuring the team are working to set KPIs and troubleshooting where necessary, whilst liaising with management.

Participate in the co-ordination of the fire drills to comply with health and safety regulations.

Job Responsibilities:

Team lead

Act as a point of contact for the administration team

Carry out probationary reviews and annual appraisals

Ensure the team are working to set KPIs

Liaise with the patient services manager to address and resolve any issues that may arise.

Administration

• To have a thorough knowledge of all practice procedures
• To work in accordance with written protocols
• Coding and scanning of documents as requested
• Time management and prioritising workload
• Ensuring summarising and read-coding of new patients previous medical records are completed to the agreed timescales
• Auditing staff to ensure KPI targets are achieved
• Coding of sensitive and confidential information onto the GP database

Computer Skills

• General computer skills, as full training provided
• System one knowledge

Telephone

• Take calls from work colleagues or third parties and deal with their enquiry in a friendly, polite and professional manner.

Other Tasks

Duties may be varied from time to time under the direction of the Management Team, dependent on current and evolving practice workload and staffing levels.

Other Tasks

Ensure all backlogs are kept to a minimum

Ensure annual leave and HR issues are monitored and dealt with

Any other duties to lead the admin Team