Clerical Officer inCarlisle inCarlisle PUBLISHED TUE 22 OCT 2024

Band 2 PERMANENT GOOD SALARY

NHS PENSION VISA WEEKEND

North Cumbria Integrated Care NHS Foundation Trust r98B0vsX

The North Cumbria Integrated Care NHS Foundation Trust is seeking a full-time Clerical Officer to join the Radiology Department at Cumberland Infirmary in Carlisle. The role involves providing essential administrative support in a busy environment, including reception duties, managing patient appointments, handling medical records, and computer data input. A successful candidate will have excellent communication skills, a methods-driven approach, and the ability to work well with various NHS staff and the public. Flexibility in working hours, including weekends and evenings, is required, along with GCSE-level education or equivalent, and prior office experience.

Applicants must also be aware of eligibility criteria for employment under the current UK immigration policy. The position offers a competitive benefits package, including a holiday scheme, flexible working options, and access to NHS discounts. Potential candidates must ensure they meet all essential criteria in their application, as the recruitment process may conclude early if a sufficient number of qualified applicants is met.

Clerical Officer, Band 2 - full time - 37.5 hours per week

Based at the Cumberland Infirmary, Carlisle, we are seeking a motivated Clerical Officer to join our friendly, supportive and hardworking team in the Radiology Department.

The post will be based at the Cumberland Infirmary, Carlislebut the post holder (as with all of our posts) may be required to work at other sites within the Trust.

The post holder will be expected to be flexible and open to changes, to identify opportunities for improvement and to play an active role in developing, implementing and sustaining improvements to working practices and patient services.

The purpose of the Clerical Officer is to provide administrative support within the busy Radiology (X-ray) Department. The work includes reception duties, managing patient appointments, answering patient enquiries, image and medical records handling, use of computers and data input. The Clerical Officers are involved in liaising with many NHS professionals, support staff and the general public to ensure an efficient and effective service.

You will be a cheerful, versatile and helpful team-worker, literate and methodical, with excellent communication skills, able to relate well to people and put them at ease. You must be educated to GCSE level or equivalent.

Flexibility with regard to days and hours, plus experience in an office environment are essential - this post will include weekend and evening work on a rotational basis to meet service need.

About us
Please see attached Job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.

Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment. Any applicants who do not meet the eligibility criteria will not be progressed.

If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.

Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.

Please ensure that you document evidence of meeting all the essential criteria in the supporting information.

If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.

Important Information

Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.

For candidates applying using a Hotmail account or have strict firewall settings please ensure the following:

Junk Mail is checked regularly

Disclosure and Barring Service:

On 28 November 2020, the new Disclosure and Barring Service filtering rules will come into effect.

The changes mean that:

youth cautions, reprimands and final warnings will no longer be subject to automatic disclosure

the multiple conviction rule has been removed, meaning that if an individual has more than one conviction, regardless of offence type or time passed, each conviction will be considered against the remaining rules individually, rather than being automatically disclosed.

If you are unsure about whether you need to disclose certain criminal record information, free confidential advice may be sought from one of the charity bodies listed below. These bodies can advise you on what you are legally required to declare and may also be able to advise you on how you can disclose criminal record information to a prospective employer and your legal rights when doing so.

Nacro Tel: , or email:

Unlock Tel: , email or complete the online form on the Unlock website

The Trust is committed to safeguarding adults and children therefore if the post is subject to the Rehabilitation of Offenders Act (ROA) 1974 (Exceptions) Order 1975 (as amended) the successful candidate(s) will be subject to a criminal records check with the Disclosure and Barring Service (DBS). The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:

Standard Check: £18 + Administration cost of £3.85 = £21.85. Deducted at £6.85 from 1st month salary and £5 deducted from salary over following 3 months.

Enhanced Check: £38 + administration cost of £3.90 = £41.90. Deducted at £11.90 from 1st month salary and £10 deducted from salary over following 3 months.

As part of the one of the largest employers in the UK NCIC future employees will have also access to the following benefits.

A lease car may be available for this position; further details will be provided upon appointment if applicable.

27-day holiday scheme rising to 33 after 10 years

Flexible working Scheme

Excellent opportunities for development

Competitive NHS Pension scheme

Access to NHS discounts with retailers and leisure companies

EAP (Employee Assistance Programme) a free, confidential counselling and information service to assist with personal or work-related problems

These schemes are subject to availability

More information related to this job opportunity, from jobsincare:

Possible interview questions for this job Click to view Start practice interview NEW!

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More about the NHS
The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values. Learn more...

Useful skills for a Clerical Officer: Click to view

To work as a Clerical Officer in the UK, you typically need a combination of administrative, communicative, and IT skills. Here are the key skills that are often required or beneficial for this role:
1. Organizational Skills: Ability to maintain files, records, and documents in an orderly manner, and to manage multiple tasks efficiently.
2. Attention to Detail: Accuracy is crucial in data entry and record-keeping, as clerical officers often deal with sensitive information.
3. IT Skills: Proficiency in using office software such as Microsoft Office (Word, Excel, Outlook) and familiarity with databases and other office equipment.
4. Communication Skills: Strong verbal and written communication skills are necessary for interacting with colleagues, clients, and stakeholders.
5. Customer Service Skills: Ability to deal courteously and effectively with members of the public and respond to inquiries.
6. Problem-Solving Skills: Ability to identify issues and find effective solutions can be helpful in managing day-to-day office challenges.
7. Time Management: Ability to prioritize tasks to meet deadlines and manage one's own time effectively in a busy work environment.
8. Teamwork: Ability to work well within a team and support colleagues in achieving common goals.
9. Confidentiality and Discretion: Understanding the importance of confidentiality, especially when handling sensitive personal information.
10. Basic Numeracy Skills: Ability to perform basic arithmetic, which is often necessary for handling invoices, budgets, and financial records.

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