Clerical Officer/ Admin AssistantinPortsmouthinPortsmouthPUBLISHED WED 6 NOV 2024
This part-time position, requiring 18 hours a week with occasional weekend and holiday shifts, includes responsibilities such as managing patient admissions and discharges, updating wristbands, coordinating patient calls for PICC insertions, and performing general administrative functions. A commitment to delivering high-quality service and improving patient experiences is vital for success in this challenging yet rewarding role.
This post is only open for applications for individuals employed within the Hampshire and Isle of Wight NHS Care System
Organisations within scope are as follows:
- Hampshire and Isle of Wight Integrated Care Board
- Southern Health Foundation Trust
- Portsmouth Hospitals University NHS Trust
- University Hospital Southampton
- Solent NHS Trust
- South Central Ambulance Service
- Isle of Wight NHS Trust
- Hampshire Hospitals
Deliver a first class service within our Haematology Oncology department. To be able to demonstrate administration support for Haematology Oncology Day Unit HODU including the scheduling team and HODU nursing team with all administration tasks.
Receiving at times 200 patients through the day unit in one day seeing to patients managing your own workload with the demands in the busy HODU department.
Excellent communication skills a flexible approach ability to meet tight deadlines and interact with a wide variety of patients and staff within the Trust is vital to this position.
Working together and being part of a dedicated team is essential as ensuring the patient experience is paramount.
This post is demanding challenging, and extremely rewarding and includes working between the hours of 8am to 5pm to ensure daily tasks for the HODU staff are undertaken in a timely manner and to ensure smooth running of the department.
This post is 18 hours per week and you will be required to work the occasional Saturday and Bank Holidays.
About us
- Deal with all queries and direct or escalate as appropriate.
- Admissions/ Discharges/ Ward attenders are administered into PAS in a timely manner.
- Wrist bands are kept up to date ready for all admissions.
- Daily calls to patients due in for PICC insertions to provide care instructions.
- Bookings of PICC appointments on Aria.
- Printing of Blood forms in readiness for patient treatment.
- Answer the telephone and book appointments and answer queries as required.
- Validating parking for HODU patients
- General Admin duties for HODU
- Ensure the needs of the service are always met and or issues escalated to your line manager timely.
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