ICC Senior Hub Coordinator (Carlisle & District ICC) inCarlisle inCarlisle PUBLISHED THU 31 OCT 2024

Carlisle & District ICC is looking for an experienced administrator with can confidently managing staff and navigate health care systems. You will manage the day to day running of the ICC Hub as well as implement service improvements. You will also be responsible for staff rostering in order to ensure adequate service coverage during agreed opening hours as well as identifying training needs and ensuring that training and staff development is carried out. You will be responsible for ensuring systems and processes are in place to triage referrals in line with Standard Operating Procedures, whilst supporting the ICC Hub Team to identify those referrals in need of an immediate response and direct these referrals to the appropriate clinician.

You will be required to work alongside a number of key stakeholders to ensure that all patient referrals are dealt with in a timely manner and where appropriate patients are signposted to other services.

You will be required to be flexible and be able to provide cross cover for other ICC Hubs. This may require working in different ICC Hubs as and when required.

The ICC Senior Coordinator will work alongside the the Brampton Senior Hub Coordinator to manage the day to day running of the ICC Hub as well as implement service improvements. The ICC Senior Coordinator will also be responsible for staff rostering in order to ensure adequate service coverage during agreed opening hours as well as identifying training needs and ensuring that training and staff development is carried out. The ICC Senior Coordinator will be responsible for ensuring systems and processes are in place to triage referrals in line with Standard Operating Procedures, whilst supporting the ICC Hub Team to identify those referrals in need of an immediate response and direct these referrals to the appropriate clinician.

The ICC Senior Coordinator will be required to work alongside a number of key stakeholders to ensure that all patient referrals are dealt with in a timely manner and where appropriate patients are signposted to other services.

The Senior Hub Coordinator will be required to be flexible and be able to provide cross cover for other ICC Hubs. This may require working in different ICC Hubs as and when required.

Part time hours considered Monday to Friday 08:00 - 18:30. You will also be on a roster for weekend working 08:00 - 16:00.

About us

Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.

Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment.Any applicants who do not meet the eligibility criteria will not be progressed.

If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.

Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.

• Please ensure that you document evidence of meeting all the essential criteria in the supporting information.
• If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.

Important Information

Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.

For candidates applying using a Hotmail account or have strict firewall settings please ensure the following:

• Junk Mail is checked regularly

Disclosure and Barring Service:

On 28 November 2020, the new Disclosure and Barring Service filtering rules will come into effect.

The changes mean that:

• youth cautions, reprimands and final warnings will no longer be subject to automatic disclosure
• the multiple conviction rule has been removed, meaning that if an individual has more than one conviction, regardless of offence type or time passed, each conviction will be considered against the remaining rules individually, rather than being automatically disclosed.

If you are unsure about whether you need to disclose certain criminal record information, free confidential advice may be sought from one of the charity bodies listed below. These bodies can advise you on what you are legally required to declare and may also be able to advise you on how you can disclose criminal record information to a prospective employer and your legal rights when doing so.

Nacro Tel: , or email:

Unlock Tel: , email or complete the online form on the Unlock website

The Trust is committed to safeguarding adults and children therefore if the post is subject to the Rehabilitation of Offenders Act (ROA) 1974 (Exceptions) Order 1975 (as amended) the successful candidate(s) will be subject to a criminal records check with the Disclosure and Barring Service (DBS). The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:

Standard Check: £18 + Administration cost of £3.85 = £21.85. Deducted at £6.85 from 1st month salary and £5 deducted from salary over following 3 months.

Enhanced Check: £38 + administration cost of £3.90 = £41.90. Deducted at £11.90 from 1st month salary and £10 deducted from salary over following 3 months.

As part of the one of the largest employers in the UK NCIC future employees will have also access to the following benefits.

A lease car may be available for this position; further details will be provided upon appointment if applicable.

27-day holiday scheme rising to 33 after 10 years

Flexible working Scheme

Excellent opportunities for development

Competitive NHS Pension scheme

Access to NHS discounts with retailers and leisure companies

EAP (Employee Assistance Programme) a free, confidential counselling and information service to assist with personal or work-related problems

These schemes are subject to availability