Mental Health Admin Assistant/ Receptionist - South East StaffsinLichfieldinLichfieldPUBLISHED TUE 29 OCT 2024
The Trust promotes the growth and progression of its employees, offering regular supervision and opportunities for career advancement. Those interested are encouraged to apply, regardless of their backgrounds, if they possess the right attitude. The position is seen as an entry point into NHS work within the mental health sector, potentially leading to future employment opportunities within the organisation.
Band 2 Admin Assistant/Receptionist 12 month fixed term contract
Work base - Reception, East Admin Team, St Michael's Court, Lichfield WS13 6EE
Hours - 9 am to 5 pm Monday-Friday
Are you interested in an NHS admin career in the Mental Health Sector? Maybe you already work in an admin role and are looking for your first NHS job or maybe you have the transferrable skills we are looking for. If your experience looks a little different from what we have identified and you think you can bring the right attitude and add value to this role, we would love to learn more about you and would encourage you to apply.
Please note: this is a 12 month fixed term contract with our Trust, but could open doors and lead to opportunities within MPFT for future employment if the successful candidate proves themselves during this contract period.
You will be joining our friendly, welcoming and supportive Community Mental Health Administration Team in this role as primary Receptionist at our community base at St Michael's Court, Lichfield.
Ideally you would hold an NVQ level 2 or equivalent qualification and/or experience, however this is not essential as full training is given. We support all our employees to progress if they wish and when available offer internal opportunities for career progression and training. Regular 1-to-1 supervision and appraisals with the Admin Team Leader take place.
Main duties of the job
To be successful in this role you will be required be organised, professional and adaptable with excellent communication skills and a high level of written and spoken English.
This Receptionist/Admin Assistant role includes:
Good communication skills
Confident, pleasant customer service skills
Good time management and prioritising work
Managing the flow of visitors to our busy Reception through the day
Ability produce quality documents in a very busy environment
Welcoming service users and their family or carers into the service on arrival
Producing letters via RiO (our clinical record system)
Completing a wide range of admin tasks from an electronic workflow inbox
Scanning, uploading and copying.
Room bookings via outlook room calendars & MICAD our bespoke booking system.
About us
Check out the videos below showcasing why you should grow your career here with us at MPFT:
Why Work for Mental Health Services at MPFT - YouTube
Development and Progression Within Mental Health Services at MPFT - YouTube
Please see attached for the full job description and person specification.
We welcome interested applicants with any questions to contact Denise Freeman Admin Team Leader on or by email
Please wait...this will take a moment...
Stand by, we'll show you...