Integrated Care Development Manager (West Cornwall) inBodmin/Truro inBodmin/Truro PUBLISHED FRI 1 NOV 2024

To enable us to develop an appropriate model of delivery which keeps the patient at the centre of our work NHS CIOSICB has developed three integrated care areas (ICAs); West, Central and North and East.

This post will support the place director within the relevant ICA to develop and implement integrated services which provide seamless delivery of care for patients at the right place, at the right time and by the right individual.

NHS Cornwall and Isles of Scilly integrated care board (ICB) brings together the NHS locally to improve population health and establish shared strategic priorities within the NHS, connecting to partnership arrangements at system and place. There are a number of key partners involved in the system including NHS England, NHS Trusts, primary care networks, local authorities, voluntary, third sector and independent organisations.

About us

To be the management lead for the development and implementation of integrated services in collaboration with all integrated care area (ICA) partners. This role is key to the success of the ICA within the new ICB. It will achieve demonstrable improvements in quality, innovation, effectiveness, efficiency and prevention.

To be responsible for the overall management of a specific ICA.

Development of trusted relationships across an integrated care area to support collaboration that will underpin the successful delivery of ICA plans.

In conjunction with the ICA place director and the senior team, be responsible for the overall success of the ICA.

Supporting the ICA place director in being responsible for the delivery of outcomes at place. This role is multi-faceted and will encompass multiple elements to ensure the purpose of the role is delivered.

To understand and implement a population health management approach that is predicated on reducing health inequalities.

Enable the development, at place, of services that are crucial to the resident population across an integrated care areas (ICAs) of CIOS.

To be innovative and support the delivery of evidence-based approaches to innovation.

Bring independent, respectful challenge, holding partner organisations to account.

Responsible for the creation, review and implementation of local, organisation and national policies as required.

An equal partner on the ICA leadership team (along with ICA place director), and the area directors for adult social care and adult community services), delivering operational and strategic oversight, by setting strategic direction and overseeing the workplan for the whole ICA.

Interpret and disseminate national policy on place-based partnerships by using critical appraisal of a range of issues, the local information, data, intelligence and insights across the ICA. This will be used alongside the population health management data to plan strategically and improve operational outcomes.

Researching evidence (local, national and international) to inform options for improvement on an on-going basis. Responsibility for evidencing how audit and research have helped shape key strategic and operational plans as part of the model of care.

Lead on the delivery of change that is innovative and evidenced based to make transformational changes at ICA level ensuring that inequalities across the system are addressed.

Promote and enhance strategic approaches to further developing personalised care locally so that the ICA achieves the best possible health and care for its communities

Lead on large-scale strategic developments across sites working with all organisations and stakeholders within the ICA. Develop strategic plans that are acceptable to all stakeholders. These will be commonly unique situations with limited policy guidance.

Develop service specifications for new services and models of care that are robust and fit for purpose, seeking stakeholders sign up and ensuring financial investment is secured.

Spread continuous quality improvement through learning, improvement methodologies, research, innovation, and data driven improvement initiatives both at a strategic and operational level.

Using experience and expertise to identify and secure relevant sources of expertise that enable the delivery of successful programmes of work. Negotiating as appropriate with relevant teams/organisations across the system.

Actively work across organisations, building relationships and trust in order to create meaningful partnerships. Develop strong relationships of trust with leaders of partner organisations

Ensure that a robust communication process is in place between all stakeholders within the ICA. This will involve establishing networks and systems aimed at improving the communication.

Responsible for facilitating all ICA leaders to share learning and identify common problems at ICA level. Using developed skills to be able interpret and define the problems, which can be complicated in nature, and where appropriate lead on finding the solutions to those issues.

Facilitate conversations and or search for solutions where there are relationship issues within a geography. These can be highly complex situation, will be bespoke for each situation and need to be managed with diplomacy in a potentially emotive environment. This can include communications where there are strong opposing views.

Lead on the development and implementation of a sustainable model to enable effective working with local people and communities across the ICA and within PCNs. Provide and seek expert advice to support successful engagement. Secure additional resources to assist with is as deemed necessary by the post holder and ICA. This includes representing the ICA at public facing meetings.

Effectively enable the public to influence the development of outcomes and participate fully in improving their own health.

Promote patient and public involvement in clinical and non-clinical service design and decision-making and champion the delivery of personalised care.

Work closely with local groups and forums to develop a transparent and open dialogue around the needs of various populations. This will require securing key information, data and evidence to highlight the local health inequalities and to share within public audiences. Leading conversations and securing other experts to also be part of the conversations.

At times there could be controversial messages to share with the public that could be sensitive and contentious. This role will be responsible for the organising of information and the sharing of information with public groups, both on-line and in face-to-face live settings.

Acquire and analyse population health data for priority areas identified within the ICA. Following the population health management methodology, interrogate the data to be able to identify areas for improvement and or transformation.

Synthesise and analyse highly complex data and information from multiple sources, based around population health. This could include information secured through audit and evaluation. Using the resulting information to inform strategic and operational direction, workforce deployment and financial investment.

Using analytical data to build consensus on priorities, particularly where expert opinion differs using analytical data to build consensus on priorities, particularly where expert opinion differs.

Manage budgets (including budget setting) that are deployed and or delegated to the ICA. This initially includes the enabling ICA development fund and the primary care network development fund for an ICA. The size of the funds delegated to an ICA will increase to include the delivery of various services linked to specified outcomes. This will increase as ICAs and the Integrated Care Board (ICB) matures.

Develop concise business cases, to strict timescales/deadlines requiring the ability for accurate and speeding typing skills, in order to secure local services. This will involve understanding the strategic context of the case, analyse the financial implications for the business case to ensure it is financially robust, and clearly identify the workforce issues and evidence best practice and data to support the case.

Produce reports, as required, to share the progress (for example) of one or more areas of improvement and or transformation. Reports will include data and statistics that have been personally compiled and analysed in order to provide context to aid understanding.

PLEASE NOTE: To view the full job description and person specification, please view the supporting information.

To be an employee of the NHS you need to successfully complete the following:

Identity checks

Professional registration and qualification checks

Employment history and reference checks

Work health assessments

Criminal record check standards

Right to work checks

For further information please visit:

www.jobsincare.com/job/jbns3ix5