An opportunity has arisen to join our administration team in this newly created post, providing full administrative support to the Clinical Nurse Specialist (CNS) team within Acute Children's Services.
To undertake various clerical duties associated with the custody and use of Health Records. This will include all administrative procedures and documentation associated with a patient's journey.
It is expected that staff will undertake administrative duties relating to any aspect of the service.
It is expected that staff will be able to demonstrate a significant level of initiative in organising their workload and in taking decisions and action within clearly defined limits. They will also ensure the requirements of role are done in a timely manner.
To ensure patient confidentiality is maintained at all times.
To respond in an efficient, polite, and timely manner to all telephone calls received via the CNS team offices
To be responsible for the accurate in-put, up-date, and amendment of patient related information onto the computerised Patient Administration System (PAS), and any other computerised system used by the service
To accurately scan documentation onto CWP (Clinical Web Portal)
To action all administrative instructions initiated by CNS team
To be responsible for the timely processing of all incoming and outgoing mail.
To provide full administrative support to the Clinical Nurse Specialist (CNS) team within Acute Childrens Services, to include all administrative procedures and documentation associated with a patients attendance/admission to the hospital.
Please see attached Job Description for full list of roles and responsibilities