Integrated Urgent Care (IUC) Clinical Duty Manager inWaklefield inWaklefield PUBLISHED 13 NOV 2024
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Remote Care Integrated Urgent Care (IUC) Clinical Duty Manager
Patients are at the heart of what we do, and we have an exciting opportunity to join our current team of Clinical Duty Managers
We have opportunities at our Wakefield and Rotherham Call Centre with a requirement for cross site working when required
We have full and part time opportunities, working on rota patterns to be discussed at the interview stage
Reporting to the IUC (NHS111) Quality and Governance Manager you will be responsible for:
Ensuring the effective and efficient use of available resources clinical and non-clinical to deliver operational performance standards and quality measures for the IUC contact centres.
For professional safe and effective clinical supervision of a team of clinicians based within the IUC contact centres. To supervise and manage the clinical elements in the contact centres and provide clinical expertise, by providing assessment, advice and information according to clinical protocols.
The post holder will provide support to the IUC Operational Duty Managers and Call Centre Managers in the clinical day-to-day running of the IUC contact centres
Contribute to the delivery of a clinically focused organisation by effectively managing, on a 24-hour basis, the Contact Centres and working closely with the Clinical Duty Managers in our Emergency Operations Centre.
As a Clinical Duty Manager, you will be accountable for the effective Leadership andManagement of the clinical delivery of integrated urgent care for Yorkshire Ambulance Service. Making clinical and management decisions that are proportionate and necessary to ensure the safe provision of high-quality clinical care to the patients of Yorkshire. You will be responsible for the delivery of both the Operational and Strategic objectives of the Trust.
About usBehaviors within the role will be as important as results and it is essential for the Clinical Duty Manager to be flexible in approach to managing the day to day running of a busy IUC environment, to ensure that the service is best set to meet the needs of patients.
Clinical Duty Managers undertake the role of tactical management in line with JESIP principles, managing any major/critical incidents that occur in conjunction with strategic commanders and Senior Management teams, always taking responsibility for communications relating to the incident.
Assisting in the achievement of national and local performance targets and quality standards for the Contact Centre and the direct line management and development responsibility for staff within the IUC Contact Centres.
Remote Care Integrated Urgent Care (IUC) Clinical Duty Manager
Patients are at the heart of what we do, and we have an exciting opportunity to join our current team of Clinical Duty Managers
We have opportunities at our Wakefield and Rotherham Call Centre with a requirement for cross site working when required
We have full and part time opportunities, working on rota patterns to be discussed at the interview stage
Reporting to the IUC (NHS111) Quality and Governance Manager you will be responsible for:
Ensuring the effective and efficient use of available resources clinical and non-clinical to deliver operational performance standards and quality measures for the IUC contact centres.
For professional safe and effective clinical supervision of a team of clinicians based within the IUC contact centres. To supervise and manage the clinical elements in the contact centres and provide clinical expertise, by providing assessment, advice and information according to clinical protocols.
The post holder will provide support to the IUC Operational Duty Managers and Call Centre Managers in the clinical day-to-day running of the IUC contact centres
Contribute to the delivery of a clinically focused organisation by effectively managing, on a 24-hour basis, the Contact Centres and working closely with the Clinical Duty Managers in our Emergency Operations Centre.
As a Clinical Duty Manager, you will be accountable for the effective Leadership andManagement of the clinical delivery of integrated urgent care for Yorkshire Ambulance Service. Making clinical and management decisions that are proportionate and necessary to ensure the safe provision of high-quality clinical care to the patients of Yorkshire. You will be responsible for the delivery of both the Operational and Strategic objectives of the Trust.
About us
Behaviors within the role will be as important as results and it is essential for the Clinical Duty Manager to be flexible in approach to managing the day to day running of a busy IUC environment, to ensure that the service is best set to meet the needs of patients.
Clinical Duty Managers undertake the role of tactical management in line with JESIP principles, managing any major/critical incidents that occur in conjunction with strategic commanders and Senior Management teams, always taking responsibility for communications relating to the incident.
Assisting in the achievement of national and local performance targets and quality standards for the Contact Centre and the direct line management and development responsibility for staff within the IUC Contact Centres.
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