This position offers a blend of front desk and back office duties, providing you with a varied and fulfilling work environment. Flexibility is essential, as you may be called upon to support different departments across Flintshire and Wrexham. We’re especially keen to welcome applicants who can speak Welsh, enhancing our commitment to serving the community. If you are dedicated to delivering exceptional customer care and thrive in a collaborative team setting, we invite you to take the next step in your career with Betsi Cadwaladr University Health Board.
An exciting opportunity has arisen to become part of a team as a Clerical Officer / Receptionist in the charming Community Hospital based in the town of Chirk.
The successful applicant will act as the first point of contact for the Health Board and be responsible for assisting patients visiting / calling the Hospital, as well as colleagues and all service users.
The post holder must have a helpful and pleasant manner with an enthusiasm to do their upmost in achieving a patient's expectations and requirements, making their clinical journey run as smooth as possible. A daily rotation of front desk and back office duties gives variation to the role and therefore superb communications and ample computer literacy skills are valuable.
In addition, flexibility is essential, as the post holder may at times be required to work within different departments/sites across the Flintshire & Wrexham areas to meet the demands of the service.
Welsh language Skills are essential for this post.
The successful candidate will be highly organised, dedicated to customer care and motivated to deliver a high quality service. There will be a need to work on ones own initiative but also as part of a team.
The post holder must have a helpful and pleasant manner with an enthusiasm to do their upmost in achieving a patient's expectations and requirements, making their clinical journey run as smooth as possible.
A flexible approach to this post is essential, as well as superb communications and ample computer skills. The post holder may at times be required to work within different departments/sites to meet the demands of the service.
The ability to speak Welsh is essential for this post
About us
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
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