Medical Administrator inTelford inTelford PUBLISHED WED 15 JAN 2025

£6.40 to £11.44 a year PERMANENT GOOD SALARY

NHS NIGHTS PENSION

Woodside Medical Practice rnj6Lg4H

Opportunity to be part of a professional and dedicated team at Woodside Medical Practice, contributing to patient care.

Training provided, allowing individuals without prior experience in General Practice to develop their skills.

Variety of tasks that keeps the role engaging and dynamic, preventing monotony.

Develop valuable skills in IT and communication while handling patient information and enquiries.

The role includes a consistent schedule, with full-time hours which can contribute to work-life balance.

Potential for job security with a NHS Pension plan, providing long-term financial benefits.

Woodside Medical Practice in Telford is seeking an enthusiastic and confident Medical Administrator to join their non-clinical team. The role involves a variety of business administration tasks such as handling telephone inquiries, booking patient appointments, registering patients, and providing support at the front desk. While experience in General Practice is preferred, it is not essential as training will be offered to the right candidate. Strong IT skills and the ability to work under pressure are essential for success in this demanding position.

The role is full-time, requiring the candidate to work five days a week from 1:00 PM to 6:00 PM, including two nights a week on a rota basis for extended access. The successful applicant will also need to contribute to team coverage for sickness and holiday leave, with a flexible approach to working hours. Additional duties may include document processing, clinical coding, data entry, and patient referrals. A minimum wage based on age will be offered, and the candidate will be required to complete a six-month probationary period and will have access to an NHS pension.

We are looking for a enthusiastic and confident individual to join our team.

The successful candidate will join the professional team at the busy Woodside Medical Practice and will undertake a variety of Business Administrative duties, as part of the practices non-clinical team. Experience in General Practice would be preferred but not essential as training will be provided to the right candidate. This demanding role requires working well under pressure. Good IT/computer skills are essential for this role.

The successful applicant will undertake such duties as:

Handling telephone enquiries which will include receiving and making telephone calls as required ensuring accuracy and detail are recorded as necessary

Booking patient appointments

Registering patients, including permanent and temporary registrations

About us
The successful applicant will undertake such duties as:
Booking patient appointments
Registering patients, including permanent and temporary registrations
Handling telephone enquiries which will include receiving and making telephone calls as required ensuring accuracy and detail are recorded as necessary
Working as part of Front of House / Patient Reception / Patient Relations Team
Document processing and scanning
Filing / retrieval of patient notes
Clinical Coding
Summarizing
Data entry and checking
Patient referrals
The above list is not exhaustive, and the successful candidate may be asked to undertake other tasks as appropriate.
For the right candidate we are offering
Full time 5 days a week 1.00pm - 6.00pm including extended access 2 nights a week on a Rota basis.
Hourly rate minimum wage based on age
You will be required to contribute to the teams sickness and holiday rota cover being flexible at short notice
NHS Pension
You will be subject to completing a six month probationary period

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More about the NHS

The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values. Learn more...

Useful skills for a Medical Administrator: Click to view

To work as a Medical Administrator in the UK, you'll need a combination of educational qualifications, specific skills, and relevant experience. Here are the key skills and qualifications typically required:

Educational Qualifications:

- Relevant Degree or Qualification: While not mandatory, a degree in health administration, business administration, or a related field can be beneficial. Postgraduate qualifications in healthcare management or administration can also enhance your prospects.

Essential Skills:

1. Organizational Skills: Ability to manage multiple tasks efficiently and prioritize effectively in a fast-paced environment.

2. Communication Skills: Strong verbal and written communication skills to interact with healthcare professionals, patients, and other stakeholders.

3. IT Skills: Proficiency in healthcare management software, electronic health records (EHR), and standard office software (like Microsoft Office). Familiarity with databases and spreadsheets is also valuable.

4. Attention to Detail: Meticulous attention to detail to ensure accuracy in managing patient records, billing, and compliance with legal regulations.

5. Customer Service Orientation: Strong interpersonal skills to provide a welcoming environment for patients and handle their inquiries or concerns.

6. Problem-Solving Skills: Ability to assess situations, identify problems, and propose effective solutions, particularly in a healthcare setting.

7. Knowledge of Healthcare Regulations: Understanding of healthcare policies, laws, and ethical standards relevant to medical administration in the UK, such as GDPR for handling patient information.

8. Teamwork and Collaboration: Ability to work effectively as part of a team with healthcare professionals and administrative staff.

9. Financial Management Skills: Basic understanding of budgeting, billing, and invoicing, as well as managing costs in a healthcare setting.

10. Time Management: Efficiently managing your time to meet deadlines and handle the demands of a busy healthcare environment.

Experience:

- Relevant Work Experience: Experience in administrative roles within healthcare settings can be very advantageous. Internships, volunteer work, or part-time jobs in hospitals, clinics, or medical offices provide practical exposure.

Additional Qualifications:

- Professional Development: Consider certifications or courses related to healthcare management, such as those offered by organizations like the Institute of Healthcare Managers (IHM) or the NHS Leadership Academy.

Personal Attributes:

- Confidentiality and Discretion: Understanding the importance of patient confidentiality and handling sensitive information appropriately.

- Adaptability: Ability to adapt to the evolving healthcare landscape and any changes in regulations or systems.

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