Pathway CoordinatorinLeicesterinLeicesterPUBLISHED THU 28 NOV 2024
The role of Pathway Coordinator at the University Hospitals of Leicester NHS Trust involves providing comprehensive administrative support within the Vascular Surgical Team. Key responsibilities include managing patient pathways in accordance with local and national guidelines, ensuring efficient clinic and theatre utilisation, and supporting various clinics such as the Vascular Acute Limb Salvage and Vascular Emergency Clinics. The ideal candidate should possess excellent communication and interpersonal skills, show flexibility, be a team player, and have a solid customer service background. Proficiency in Microsoft Office and strong organisational skills are essential, along with the ability to prioritize tasks in a busy environment. The position offers an opportunity to enhance administrative skills while contributing to high-quality patient care.
The Vascular Surgical Team at the University Hospitals of Leicester NHS Trust is a busy and diverse working environment providing a high quality service to patients and medical staff. You will be part of the surgical admin team and you will need to have a flexible approach and a commitment to working as part of a team.
To perform well in this position, you will need to be reliable, a good team player, be able to use your initiative, prioritise your workload, work to tight deadlines whilst dealing with frequently changing priorities and be willing to learn and undertake training and development as the role requires.Excellent written & verbal communication and interpersonal skills are essential as you will be in contact with a range of staff and patients.The successful applicant will be enthusiastic, confident, and self-motivated, enjoy working in a challenging, busy environment and will have experience of working in a busy customer focused environment. You should have an excellent customer service background as well as good keyboard skills and proven working knowledge of Microsoft Office packages.This is an excellent opportunity to build on and develop existing administrative and clerical skills. If you are innovative, motivated and look forward to new challenges then this is the post for you.
- To provide a full administration service within the medical teams of a designated service within the Clinic Management Group ensuring that the quality standards of the Trust are met.
- To provide support and guidance to patients, carers, relatives and others making contact with the service.
- To ensure and deliver a Patient Pathway in accordance with Local and National Guidelines in relation to Referral to Treatment (RTT 18 weeks) and Cancer Wait Times Targets.
- To prospectively manage clinic slot availability to ensure maximum efficiencies within the service to agreed templates ensuring annual/study leave impact on clinic utilisation is minimised, in a timely manner.
- To ensure Theatres and clinics are fully utilised.
- To support the administration of the Vascular Acute Limb Salvage (VALS) clinic and the Vascular Emergency Clinic (VEC).
About us
- To receive referrals and make new and follow up appointments
- To receive waiting list slips and make sure they are added to the system within 24 hours
- To ensure full utilisation of clinics and theatres
- To validate appointment details on the HISS system as defined by scheduling rules.
- 'Sitting' clinics for the Vascular department including the Vascular Acute Limb Salvage clinic.
- Responsible for timeliness, accuracy and integrity of the data recorded on paper and electronic systems
- Provide cover for colleagues as and when required.
- To be responsible for the reception duties associated with outpatient clinics. This will include ensuring patient demographic details are correct, booking of follow up appointments on HISS and arranging investigations for patients, thus maintaining full and accurate patient records and manage all clinical coding on clinic outcomes
(Please refer to the job description/person specification for full details on the role)
More information related to this job opportunity, from jobsincare:
Possible interview questions for this job
Click to
viewStart practice interview
NEW!
Please wait...this will take a moment...
Please wait...this will take a moment...
More about the NHS
The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values.Learn more...
More about CANCER
Cancer remains one of the most significant health challenges in the United Kingdom, impacting millions of lives each year. According to Cancer Research UK, nearly one in two people in the UK will be diagnosed with cancer at some point in their lifetime, highlighting the pervasive nature of this disease.Learn more...
Useful skills for a Pathway Coordinator:
Click to view
To work as a Pathway Coordinator in the UK, you will typically need a combination of education, relevant skills, and experience. Here are some key skills and qualifications that are important for the role:
Educational Background
1. Relevant Qualifications: A degree in a related field such as healthcare, social work, education, or management may be beneficial. Some roles may require specific qualifications or certifications depending on the organization.
Essential Skills
1. Communication Skills: Strong verbal and written communication skills are necessary for interacting with stakeholders, including patients, families, healthcare professionals, and administrative staff.
2. Organizational Skills: The ability to manage multiple tasks, prioritize responsibilities, and ensure that pathways are implemented effectively.
3. Skills in Assessment and Evaluation: Competence in assessing the needs of individuals and evaluating the effectiveness of pathways and services.
4. Interpersonal Skills: Strong interpersonal skills to build rapport with colleagues, clients, and their families.
5. Problem-Solving Skills: Ability to identify challenges and find appropriate solutions to ensure smooth pathways for clients.
6. Project Management Skills: Experience in planning, executing, and monitoring projects, with attention to timelines and budgets.
7. Knowledge of Health and Social Care Systems: Understanding of the UK health and social care landscape, including policies, procedures, and best practices.
8. Teamwork and Collaboration: Ability to work collaboratively with multidisciplinary teams, including healthcare providers and community organizations.
9. IT Proficiency: Familiarity with healthcare information systems and data management software, as well as standard office software (e.g., Microsoft Office).
10. Cultural Competence: Understanding and experience in working with diverse populations and being sensitive to cultural differences.
Experience
1. Relevant Work Experience: Prior work experience in healthcare, social services, or a related field is often required. Experience in roles that involve coordination or direct support for individuals is particularly valuable.
2. Knowledge of Care Pathways: Familiarity with care pathways, discharge planning, or case management processes is advantageous.
Desirable Additional Skills
1. Change Management: Skills in managing and facilitating organizational change to improve pathways and services.
2. Data Analysis: Ability to analyze data and metrics to assess improvements in pathways and inform decision-making.
3. Mentoring or Training Skills: Experience in mentoring staff or delivering training sessions can be beneficial.
Continuing Professional Development
- Engaging in ongoing training and professional development opportunities to stay informed about best practices and changes in policies or procedures within the healthcare sector.
Similar
Pathway Coordinatorroles
More from University Hospitals of Leicester NHS Trust
inLeicester
What might it look like to work here?
Stand by, we'll show you...
Stand by, we'll show you...
This image is not representative.
Learn more