Pathway Coordinator inLeicester inLeicester PUBLISHED 28 NOV 2024
Stand by, we'll show you...
The Vascular Surgical Team at the University Hospitals of Leicester NHS Trust is a busy and diverse working environment providing a high quality service to patients and medical staff. You will be part of the surgical admin team and you will need to have a flexible approach and a commitment to working as part of a team.
To perform well in this position, you will need to be reliable, a good team player, be able to use your initiative, prioritise your workload, work to tight deadlines whilst dealing with frequently changing priorities and be willing to learn and undertake training and development as the role requires.Excellent written & verbal communication and interpersonal skills are essential as you will be in contact with a range of staff and patients.The successful applicant will be enthusiastic, confident, and self-motivated, enjoy working in a challenging, busy environment and will have experience of working in a busy customer focused environment. You should have an excellent customer service background as well as good keyboard skills and proven working knowledge of Microsoft Office packages.This is an excellent opportunity to build on and develop existing administrative and clerical skills. If you are innovative, motivated and look forward to new challenges then this is the post for you.
- To provide a full administration service within the medical teams of a designated service within the Clinic Management Group ensuring that the quality standards of the Trust are met.
- To provide support and guidance to patients, carers, relatives and others making contact with the service.
- To ensure and deliver a Patient Pathway in accordance with Local and National Guidelines in relation to Referral to Treatment (RTT 18 weeks) and Cancer Wait Times Targets.
- To prospectively manage clinic slot availability to ensure maximum efficiencies within the service to agreed templates ensuring annual/study leave impact on clinic utilisation is minimised, in a timely manner.
- To ensure Theatres and clinics are fully utilised.
- To support the administration of the Vascular Acute Limb Salvage (VALS) clinic and the Vascular Emergency Clinic (VEC).
- To receive referrals and make new and follow up appointments
- To receive waiting list slips and make sure they are added to the system within 24 hours
- To ensure full utilisation of clinics and theatres
- To validate appointment details on the HISS system as defined by scheduling rules.
- 'Sitting' clinics for the Vascular department including the Vascular Acute Limb Salvage clinic.
- Responsible for timeliness, accuracy and integrity of the data recorded on paper and electronic systems
- Provide cover for colleagues as and when required.
- To be responsible for the reception duties associated with outpatient clinics. This will include ensuring patient demographic details are correct, booking of follow up appointments on HISS and arranging investigations for patients, thus maintaining full and accurate patient records and manage all clinical coding on clinic outcomes
(Please refer to the job description/person specification for full details on the role)
The Vascular Surgical Team at the University Hospitals of Leicester NHS Trust is a busy and diverse working environment providing a high quality service to patients and medical staff. You will be part of the surgical admin team and you will need to have a flexible approach and a commitment to working as part of a team.
To perform well in this position, you will need to be reliable, a good team player, be able to use your initiative, prioritise your workload, work to tight deadlines whilst dealing with frequently changing priorities and be willing to learn and undertake training and development as the role requires.Excellent written & verbal communication and interpersonal skills are essential as you will be in contact with a range of staff and patients.The successful applicant will be enthusiastic, confident, and self-motivated, enjoy working in a challenging, busy environment and will have experience of working in a busy customer focused environment. You should have an excellent customer service background as well as good keyboard skills and proven working knowledge of Microsoft Office packages.This is an excellent opportunity to build on and develop existing administrative and clerical skills. If you are innovative, motivated and look forward to new challenges then this is the post for you.
- To provide a full administration service within the medical teams of a designated service within the Clinic Management Group ensuring that the quality standards of the Trust are met.
- To provide support and guidance to patients, carers, relatives and others making contact with the service.
- To ensure and deliver a Patient Pathway in accordance with Local and National Guidelines in relation to Referral to Treatment (RTT 18 weeks) and Cancer Wait Times Targets.
- To prospectively manage clinic slot availability to ensure maximum efficiencies within the service to agreed templates ensuring annual/study leave impact on clinic utilisation is minimised, in a timely manner.
- To ensure Theatres and clinics are fully utilised.
- To support the administration of the Vascular Acute Limb Salvage (VALS) clinic and the Vascular Emergency Clinic (VEC).
About us
- To receive referrals and make new and follow up appointments
- To receive waiting list slips and make sure they are added to the system within 24 hours
- To ensure full utilisation of clinics and theatres
- To validate appointment details on the HISS system as defined by scheduling rules.
- 'Sitting' clinics for the Vascular department including the Vascular Acute Limb Salvage clinic.
- Responsible for timeliness, accuracy and integrity of the data recorded on paper and electronic systems
- Provide cover for colleagues as and when required.
- To be responsible for the reception duties associated with outpatient clinics. This will include ensuring patient demographic details are correct, booking of follow up appointments on HISS and arranging investigations for patients, thus maintaining full and accurate patient records and manage all clinical coding on clinic outcomes
(Please refer to the job description/person specification for full details on the role)
Please wait...this will take a moment...