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Ward ClerkinBedfordinBedfordPUBLISHED TUE 3 DEC 2024

Band 2  PERMANENT  GOOD SALARY 

NHS

Bedfordshire Hospitals NHS Foundation TrustFollow Bedfordshire Hospitals NHS Foundation Trust

Opportunity to interact with a diverse range of patients, relatives, and healthcare staff, enhancing communication skills.
Agile work environment allows for flexibility in covering different wards and roles, promoting adaptability.
Be part of a supportive team of ward clerks and receptionists, facilitating knowledge sharing and personal development.
Access to strong learning and development opportunities within the NHS, conducive to career growth.
Critical role in ensuring accurate patient data management, contributing directly to the quality of patient care.
Ability to develop organisational and administrative skills through managing various tasks and responsibilities.
Engagement in a rewarding job that provides essential support to both clinical staff and patients, improving the overall hospital experience.
The role of Ward Clerk at Bedford Hospital within the Bedfordshire Hospitals NHS Foundation Trust offers an engaging opportunity to provide essential administrative support across various wards. The successful candidate will play a vital role in interfacing with patients, relatives, and clinical staff, ensuring timely and accurate input of patient data into relevant clinical systems. Strong organisational skills, adaptability, and a customer-facing background are essential, alongside proficiency in IT. The position involves managing multiple tasks while adhering to health records and governance policies, requiring effective workload prioritisation to meet the dynamic needs of the service.

This position involves a varied shift pattern and requires the clerk to serve as the first point of contact for face-to-face and telephone inquiries related to admissions, transfers, and discharges. The Ward Clerk will maintain accuracy in both manual and electronic records, support a friendly and efficient reception service, and contribute to the overall administrative effectiveness of inpatient wards. The role offers opportunities for professional growth and development within a supportive team environment.
Opportunity to interact with a diverse range of patients, relatives, and healthcare staff, enhancing communication skills.
Agile work environment allows for flexibility in covering different wards and roles, promoting adaptability.
Be part of a supportive team of ward clerks and receptionists, facilitating knowledge sharing and personal development.
Access to strong learning and development opportunities within the NHS, conducive to career growth.
Critical role in ensuring accurate patient data management, contributing directly to the quality of patient care.
Ability to develop organisational and administrative skills through managing various tasks and responsibilities.
Engagement in a rewarding job that provides essential support to both clinical staff and patients, improving the overall hospital experience.

More about the NHS
The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values.Learn more...
Useful skills for a Ward Clerk:
To work as a Ward Clerk in the UK, you typically need a mix of administrative skills, interpersonal skills, and an understanding of healthcare environments. Here are some key skills and qualifications:
Essential Skills:
1. Administrative Skills:
- Proficiency in using office software (e.g., Microsoft Office, spreadsheets).
- Experience with filing systems and maintaining accurate records.
- Ability to manage appointments and scheduling.
2. Communication Skills:
- Strong written and verbal communication skills for interacting with patients, families, and healthcare professionals.
- Ability to convey information clearly and effectively.
3. Interpersonal Skills:
- A compassionate and approachable manner when dealing with patients and their families.
- Ability to work as part of a team within a busy healthcare environment.
4. Organizational Skills:
- Excellent organizational abilities to manage multiple tasks and prioritize effectively.
- Attention to detail to ensure accuracy in patient records and documentation.
5. Customer Service Skills:
- A focus on providing high-quality service to patients and visitors.
- Ability to handle inquiries and complaints in a professional manner.
6. Computer Skills:
- Familiarity with electronic patient record systems and other healthcare-related software.
- Basic IT skills for troubleshooting common issues.
Additional Skills:
1. Knowledge of Health and Safety Regulations:
- Understanding of healthcare policies and procedures to maintain a safe environment.
2. Confidentiality Awareness:
- Awareness of data protection and confidentiality issues related to patient information.
3. Problem-Solving Skills:
- Ability to identify issues and resolve them quickly and effectively.
4. Flexibility and Adaptability:
- Willingness to work various shifts, including evenings and weekends, as required.
Qualifications:
- A minimum of GCSEs in English and Maths or equivalent qualifications is often required.
- Previous experience in a healthcare setting or administrative role can be beneficial.
- Some positions may require specific training or certifications related to healthcare administration or patient care.
Personal Qualities:
- Patience and empathy towards patients and their families.
- A proactive attitude and the ability to work under pressure.
- Strong work ethic and reliability.
 


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