Administrator inFulbourn inFulbourn PUBLISHED
MON 28 OCT 2024
The Cambridgeshire and Peterborough NHS Foundation Trust is seeking a full-time Administrator for the Children's, Young People and Families Administration Hub, located at the Croft on the Ida Darwin site in Fulbourn, Cambridge. The successful candidate will join a dedicated admin team, providing comprehensive support to a Modern Matron and clinical team, primarily for Tier 4 and Specialist Services. Candidates should possess a strong work ethic, professionalism, and experience in administration, while being able to perform under pressure. Responsibilities include managing correspondence, organizing meetings and appointments, maintaining patient records, and delivering excellent customer service.
In addition to administrative duties, the Administrator will support the operational needs of the inpatient wards, manage diary schedules, supervise junior staff, and assist with cash office functions as necessary. The role also emphasises training new staff and collaborating within the team to ensure efficient work processes. The Trust encourages staff development and provides opportunities for career advancement, making this an ideal position for individuals seeking a fulfilling administrative role in a healthcare setting.
In addition to administrative duties, the Administrator will support the operational needs of the inpatient wards, manage diary schedules, supervise junior staff, and assist with cash office functions as necessary. The role also emphasises training new staff and collaborating within the team to ensure efficient work processes. The Trust encourages staff development and provides opportunities for career advancement, making this an ideal position for individuals seeking a fulfilling administrative role in a healthcare setting.
The Children's, Young People and Families Administration Hub are recruiting a full time (37.5 hours) member of staff based at the Croft, on the Ida Darwin site. Are you an enthusiastic and caring administrator, eager to join an admin team in supporting a Modern Matron and clinical team for the Tier 4 and Specialist Services. based in Fulbourn, Cambridge?
The ideal candidate will have a strong team work ethic, sense of accountability, friendly, positive, professional outlook, accompanied by an ability to work under pressure at times and have a proven administrative background.
In return we will provide the necessary support to ensure your development within your role. We are keen to support and develop our staff through a clear career pathway and encourage promotional opportunities within the Trust.
If you are looking for a new challenge, enjoy variety in your work and wish to be part of a well-established and successful team striving to make a difference, then we want to hear from you.
The post holder will provide a comprehensive administrative service to the Tier 4 Children, Young People and Families' Inpatient Wards. You will be required to provide cover across the inpatient units.
About us
Please refer to the attached job description and person specification for full details of responsibilities.
- Word processing of all forms of correspondence, reports and summaries that are required by the team.
- Undertake diary management for clinicians and/or managers, as required.
- Organise team/ward meetings, take, transcribe, and distribute minutes accordingly.
- Organise clinics and associated appointments for clinics, using appropriate brought forward systems to manage work.
- Provide operational support to colleagues, and supervision of Band 2 administration staff within the team, if required, as directed by Line Manager.
- Deal with staff and service user requests that may be part of a cash office functions as and when required, and in accordance with Trust procedures.
- Inputting and updating service user information and service user/team activity on computerised information systems, creating service user notes where necessary and according to policy.
- Maintain filing in both paper and electronic records, ensuring that it is kept up to date at all times. In accordance with Trust procedures, track and receive notes in a timely manner.
- Ensure good customer service by providing a professional and effective telephone service, taking accurate messages, and providing information and signposting as requested and appropriate.
- Undertake training of new staff as directed by Line Manager and/or other managers.
- Provide cover as directed by Line Manager for other members of the admin team in their absence and assist with their workloads as necessary and undertake such other duties as may be reasonably required commensurate with the grade of the post.
- Support Bed Finding process, with checking inbox and sending F1 forms to referrals unit.
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The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values. Learn more...
Useful skills for an Administrator:
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To work as an Administrator in the UK, you typically need a combination of technical skills, soft skills, and relevant experience. Here are some key skills that are often sought after in administrative roles:
Technical Skills:
1. Computer Literacy: Proficiency in using word processing, spreadsheet, and presentation software (e.g., Microsoft Office Suite: Word, Excel, PowerPoint).
2. Data Entry and Management: Ability to accurately enter and manage data in databases and other systems.
3. Organisational Software: Familiarity with tools like project management software (e.g., Trello, Asana), email clients, and calendar management systems.
4. Basic Financial Skills: Understanding of budgeting, invoicing, and basic accounting processes may be advantageous.
5. Record Keeping: Ability to maintain and manage physical and digital filing systems.
Soft Skills:
1. Communication Skills: Strong verbal and written communication skills for effective interaction with colleagues, clients, and stakeholders.
2. Attention to Detail: A keen eye for detail to ensure accuracy in documentation and tasks.
3. Time Management: Ability to prioritize tasks and manage time efficiently to meet deadlines.
4. Problem-Solving: Capability to identify issues and provide practical solutions.
5. Teamwork: Willingness to work collaboratively with others in a team environment.
Interpersonal Skills:
1. Customer Service: Skills in dealing with clients and providing excellent service when required.
2. Professionalism: Maintaining a professional demeanor within the workplace.
3. Adaptability: Flexibility to adapt to changing situations and demands.
Additional Considerations:
- Experience: Previous administrative experience can be beneficial, although entry-level positions may not require extensive experience.
- Qualifications: While not always necessary, having relevant qualifications (such as an NVQ in Business Administration or similar) can be advantageous.
- References: Good references from previous employers can enhance your application.
Continuous Learning:
- Staying updated with new technologies and software commonly used in administration can also be beneficial for career advancement.
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