Hospital Administrator inGillingham inGillingham PUBLISHED THU 31 OCT 2024

PERMANENT

Practice Plus Group riCQFlt5

The role of Hospital Administrator with Practice Plus Group in Gillingham involves providing crucial administrative support to enhance patient care as the administration department expands. The ideal candidate should possess strong organisational skills, attention to detail, and the ability to thrive in a fast-paced environment, effectively managing their duties both independently and as part of a team.

Responsibilities include preparing patient records for various clinics, ensuring that all necessary information is available ahead of appointments, and maintaining communication with staff and patients regarding medical records. The position requires a proactive approach in tracking case notes and addressing any discrepancies while fostering effective working relationships within the hospital setting. The role is for 37.5 hours per week, with varying shifts and one Saturday in four, aimed at making a significant impact on the lives of patients.

UNLOCK YOUR BEST WORK LIFE Make a difference for every patient Due to the increase of treatments and care we give to patients; our professional and established administration department is expanding and therefore we have a new opportunity for an experienced and detailed Healthcare Administrator to join the team. Are you a strong, detailed, organised and experienced Administrator who can work well on their own and as a part of a team? Are you able to thrive in a fast paced and challenging environment, can you work well under pressure and do you have a keen eye for detail? Are you keen to join an organisation where your work will make a difference to the lives of patients and will leave you feeling more fulfilled? If you have answered YES to the above, we have the opportunity for you to join our team based at our Gillingham Surgical Centre and become a member of our welcoming team. Hours for the role is 37.5 hours a week and will be a variation of 8am-4pm, 9am-5pm or 10am-6pm and one Saturday in 4

You will be a vital member of the team, delivering an efficient administrative service for our Ilford Hospital but based in our Gillingham hospital.

Accurately prepare patient records for Outpatient clinic, Wards and Review clinics within set deadlines and timescales

Ensure that relevant information, investigation results and x-rays are always available prior to patients attendance and are prepared in accordance to standards set

Liaise with all staff and patients in relation to the availability of medical records with confidence, professionalism and diplomacy

To develop and maintain effective working relationships with all staff

Managing and maintaining tracking of case notes

Undertake investigation of missing case notes and arrange retrieval (e.g. notes and x-rays from other hospitals), notifying appropriate manager when necessary

About us
UNLOCK YOUR BEST WORK LIFE Make a difference for every patient Due to the increase of treatments and care we give to patients; our professional and established administration department is expanding and therefore we have a new opportunity for an experienced and detailed Healthcare Administrator to join the team. Are you a strong, detailed, organised and experienced Administrator who can work well on their own and as a part of a team? Are you able to thrive in a fast paced and challenging environment, can you work well under pressure and do you have a keen eye for detail? Are you keen to join an organisation where your work will make a difference to the lives of patients and will leave you feeling more fulfilled? If you have answered YES to the above, we have the opportunity for you to join our team based at our Gillingham Surgical Centre and become a member of our welcoming team. Hours for the role is 37.5 hours a week and will be a variation of 8am-4pm, 9am-5pm or 10am-6pm and one Saturday in 4

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To work as a Hospital Administrator in the UK, you'll need a combination of educational qualifications, professional skills, and relevant experience. Here are the key skills and competencies required for this role:

1. Educational Background

- Degree: A bachelor's degree in health administration, business administration, public health, or a related field is typically required. A master’s degree in health management or a relevant discipline is often preferred for higher-level positions.

2. Leadership and Management Skills

- Leadership: Ability to lead teams, inspire staff, and drive change within the hospital.

- Strategic Planning: Skills in planning and implementing operational strategies aligned with hospital goals.

3. Financial Acumen

- Budgeting and Financial Management: Understanding of financial principles and practices to manage hospital budgets and resources effectively.

- Cost Efficiency: Skills in identifying areas for cost reduction while maintaining quality care.

4. Communication Skills

- Interpersonal Skills: Ability to communicate clearly and effectively with staff, patients, and external stakeholders.

- Negotiation Skills: Proficiency in negotiating contracts and partnerships with suppliers and service providers.

5. Regulatory Knowledge

- Healthcare Regulations: Knowledge of healthcare laws, regulations, and standards in the UK, including NHS guidelines and compliance requirements.

- Quality Assurance: Familiarity with quality improvement practices and patient safety standards.

6. Analytical Skills

- Data Analysis: Ability to analyze healthcare data and metrics to make informed decisions and improvements.

- Problem Solving: Strong critical thinking and problem-solving skills to address operational challenges effectively.

7. Human Resource Management

- Staff Management: Skills in recruitment, training, performance evaluation, and workforce planning.

- Conflict Resolution: Ability to manage and resolve conflicts within teams or between departments.

8. Project Management

- Organizational Skills: Proficiency in managing multiple projects, timelines, and resources efficiently.

- Change Management: Ability to implement new initiatives and changes smoothly within the hospital setting.

9. Patient-Centric Approach

- Customer Service Orientation: Commitment to enhancing patient experience and satisfaction as a focus of hospital operations.

- Cultural Competence: Understanding and addressing the diverse needs of patients from various backgrounds.

10. IT and Systems Proficiency

- Healthcare Information Systems: Familiarity with electronic health records (EHRs) and healthcare management software.

- Data Privacy: Knowledge of data protection regulations and ethical considerations in handling patient information.

Additional Considerations

- Experience: Prior experience in healthcare management or administrative positions can be crucial. Many hospital administrators start in lower-level administrative roles and work their way up.

- Professional Development: Joining professional bodies like the NHS Leadership Academy or obtaining certifications in healthcare management can enhance your credentials and networking opportunities.