Somerset NHS Foundation Trust rha3FE4w
Flexibility and adaptability are crucial for this position, as the individual will support various administrative tasks across departments, including the Podiatry booking office. The successful candidate will contribute to delivering high-quality service to patients and staff within the evolving environment of the NHS.
The role will be required to provide efficient and effective administrative/typist duties to Musgrove Park Hospital (MPH) / Yeovil District Hospital (YDH) and wider staff.The team member will also provide flexible administrative support to the Podiatry booking office as required and requested by the Administration Manager to support service requirements.The post requires flexibility and the ability to provide a wide range of administrative and typist duties as the services develop.
Deal with day-to-day correspondence, initiating appropriate responses to provide patients, staff and other parties with required information in a friendly and professional manner.Receive telephone calls, accepting messages on behalf of members of the specialty team, taking appropriate action where necessary.Liaise with appropriate personnel in the team to gather and co-ordinate patient information so this is accessible in a timely manner.Type all forms of clinical correspondence as dictated by clinical staff, by use of audio or copy typing. Produce copies for appropriate agencies, filing copies in correct sequence, ensuring follow-up arrangements are in place, listing outstanding investigations on the hospital database system.Process urgent referrals and arrange appropriate outpatient appointments.Participate in team and Trust meetings as requested.
About us
Please see attached Job Description & Person Specification for further details of duties and responsibilities.
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